The design and specifications are subject to change without prior notice for product
improvement.
Any updates to the manual will be uploaded to the service website,
please check
for the latest version.
LED display "E1"
•
Temperature sensor error
•
Please contact Whynter Customer
Support
LED display "E2"
Troubleshooting Tips
Many common portable air conditioner problems are easily resolved. Try the troubleshooting suggestions below to see if
the problems can be resolved before having to contact the service department.
Problem
Possible Causes
Solutions
The unit has worked for a
long time, but the room is
not cold enough
∧
Windows or doors are open
∧
There are too many people in the
room
∧
There is direct sunshine into the
room
∧
The room is a kitchen or with many
heat-producing appliances
∧
There is a server in the room
∧
The room is too large
∧
Close all windows and doors
∧
You may need additional cooling or
another air conditioner
∧
Close curtains or blinds and try to
minimize the amount of direct sunlight
into the room
∧
You may need additional cooling or
another air conditioner
The unit is very noisy
∧
The unit is not level
∧
The surface underneath the
unit is uneven
∧
Low power voltage
∧
Make sure the unit is on hard, level and
stable surface
∧
Move the unit to a location with a level
and hard floor
∧
Make sure the wall outlet and support
the required power consumption of the
air conditioner and do not use an
extension cord
The unit leaks water
∧
The unit is tilted or not
leveled
∧
The water tank is full
∧
Make use the unit is leveled
∧
Drain water from the drain plug at the
back of the air conditioner
Fan speed cannot be changed
∧
Fan speed differences are not
very noticeable
∧
The fan speed difference is not very
noticeable when the compressor is on.
Try setting the unit to Fan only mode,
you should be able to hear the difference
between high and low fan speed settings.
•
Coil sensor error
•
Please contact Whynter Customer
Support
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