Trouble Shooting (cont.)
34
PROBLEM
CAUSE(S)
SOLUTIONS
Fire goes out or stove shuts
down automatically
Pellets will not feed.
Stove runs for 30 minutes
then shuts down.
Fans will not shut off after
fuel has been switched off and
the stove has cooled down.
Fans will not operate when
the start switch is depressed.
The high limit temperature
switch has tripped.
There is too much combustion
air for the amount of fuel.
The hopper is empty.
The auger motor or circuit
board may be defective. The
pressure switch tap or hose may
be blocked.
Auger jam
The exhaust gases are not up to
temperature.
The low limit snap switch is not
operating correctly.
The wires to the low limit snap
switch are loose or
disconnected.
The low limit snap switch has
failed in the closed position.
There is no power to the stove.
turned up higher. If this problem per -
sists (particularly at lower burn rates)
then the high-limit snap switch should
be replaced by your certified
Whitfield dealer.
Adjust the damper to reduce combus-
tion air flow.
Refill hopper.
Check to be sure that there is no
blockage in the pressure tap or hose.
Have your certified Whitfield dealer
diagnose the problem and clean or
replace any necessary parts.
Check hopper or feed tube for foreign
object. Gently rock the auger motor
back and forth to release jammed pel-
lets
Press start switch and re-light stove
if necessary.
Have your certified Whitfield dealer
replace the low limit snap switch.
Check wires between the snap switch
and the wiring harness. Make sure that
there are good connections between
the wires and their terminals.
Have your certified Whitfield dealer
replace the low limit snap switch.
Check that the stove is plugged in to
the wall outlet.
Check to see if your circuit breaker
has tripped.
