H E A L T H C A R E
W H I T E L E Y
www.
whiteleyhealthcare.com.au
Phone:
1300 303 755
Fax:
1300 303 788
Email:
Mail:
PO Box 576, Hornsby NSW 1630 Australia
ITens
Device Maintenance
How do I charge my TENS?
The iTENS arrives with the device magnetically installed into the wings. Remove the iTENS from the wings with a twist and
pull. Place the iTENS device into the docking station, lining up the small gold prongs on the dock with the indentations on
the iTENS device. The docking station will magnetically lock the device into place. The docking station uses the USB cord to
charge, and an additional AC adapter can be purchased separately to convert the USB cord to a wall charger.
What kind of battery does my TENS use?
The iTENS device uses an energy efficient rechargable lithium-ion battery.
How often do I charge the battery in my TENS device?
The lithium-ion battery will last for approximately 24-36 hours before needing to be charged, depending on the intensity.
How do I clean my TENS?
iTENS Gel Pads are single person use. The iTENS will accumulate some gel pad residue on the silver area on the wings as you
peel the gel on and off. Periodically it is good to remove this gel residue by wetting the wing, and rubbing the gel off with a
paper towel. To clean the device, use a damp cloth to wipe it down. Damage to the device will occur if it is submerged in wa-
ter or other liquids. The iTENS is manufactured with water detection technology to detect exposure to water that may cause
damage to the electronics and void the product warranty.
How do I store my TENS?
iTENS should be stored in either the carrying case (sold separately) or in the zip lock poly bag included in the kit so that the
gel pads do not dry out. Always keep the gel pads covered with the clear plastic film and stored in a zip lock bag for their
longest lifespan possible.
Gel Pad Information
Do I have to use the gel pads?
Yes, the iTENS device can only be used with the gel pads designed specifically for the iTENS. Failure to do so can result in
skin irritation or burns. Do not attempt to use the device without gel pads.
How many times can I use the gel pads?
The gel pads can be used for 7-10 sessions. Beyond this point, the quality of stimulation will diminish. To enhance the gel pad
stickiness, dab a few drops of water onto the gel to re-hydrate the gel pad. Dry it before applying to the skin. Excessive oil,
moisturizers, and perspiration will affect the gel pads’ ability to adhere properly. You should always clean the treatment area
with soap and water, and trim excessive hair before applying your iTENS to ensure optimal adhesion. The number of uses you
can gain from the gel pads will vary, primarily due to skin preparation. Humidity vs. dry climates can also affect lifespan, as
well as proper storage of the gel pads, which is very important.
How long will the wings last?
The wings will last approximately 6 months, however, it really depends how much or how little you use your device. Wings will
begin to show wear and tear after a multitude of uses. Once the wings get really worn, you will begin to notice the intensity is
not as effective and sensation of stimulation has severely weakened. At this time, we advise replacement of the wings.
