23
BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
•
Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
•
Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
Drawers are
difficult to move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care
& Cleaning.
RUNNING OF REFRIGERATOR
Compressor does
not run.
• Freezer control is set
to “OF” or “0”.
• Refrigerator is in
defrost cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-
delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
Refrigerator runs
too much or too
long.
• Room or outside
weather is hot.
• Doors are opened too
frequently or too long.
• Fresh Food/freezer
door may be slightly
open.
• Freezer control is set
too cold.
• Fresh Food/freezer
gasket is dirty, worn,
cracked, or poorly fitted.
• Condenser is dirty.
• It’s normal for the refrigerator to work
longer under these conditions.
• Warm air entering the refrigerator causes
it to run more. Open doors less often.
• Ensure refrigerator is level. Keep food
and contains from blocking door. See
PROBLEM column OPENING/CLOSING
OF DOORS/DRAWERS.
• Set Fresh Food control to warmer
setting until refrigerator temperature
is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in door
seal will cause refrigerator to run longer in
order to maintain desired temperatures.
• Clean condenser. See Care & Cleaning.
Compressor
goes off and on
frequently.
• Thermostat keeps
the refrigerator at a
constant temperature.
• This is normal. Refrigerator goes on and
off to keep temperature constant.
