www.whisperkool.com | Page 3
Platinum Twin
BEFORE YOU START
1-800-343-9463
1. Inspect all components prior to installation. If damage is found, please contact your distributor or WhisperKOOL Customer
Service at 1-800-343-9463.
2. Each evaporator unit requires a dedicated 115V, 15-amp circuit. The condensing unit requires a dedicated 230V single-
phase 15-amp circuit. Use a surge protector with the unit. Do not use a GFI (ground fault interrupter) line.
3. You are REQUIRED to install a drain line to remove condensation from each evaporator unit.
4. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
5. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
6. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is
recommended.
7.
It is vital that the units be set apart and oriented so that the return air from one unit does not recirculate into the supply air of
the other unit.
If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.
