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www.whisperkool.com | Page 15

TECHNICAL ASSISTANCE

For WhisperKOOL 2500: Check Right side of unit on a silver sticker.

Model ___________________________________________  Serial Number _____________________________

Installed by _______________________________________________  Date _____________________________

A

WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific 

Standard Time. 

The appointed customer service representative will be able to assist you with your questions and warranty 

information more effectively if you provide them with the following:

• 

The model and serial number of your WhisperKOOL unit. 

• 

Location of the system and installation details, such as ventilation, construction of your wine cellar 

and room size.

Contact WhisperKOOL Customer Service 

1738 E. Alpine Ave

Stockton, CA 95205

www.WhisperKOOL.com

E-mail: [email protected]

Phone: 209-466-9463

US Toll Free: 1-800-343-9463

Fax: 209-466-4606

Summary of Contents for 2500 CABINET

Page 1: ...WK25 031114 USE WITH VINOTHEQUE WINE CABINETS ONLY The Coolest Thing In Wine Storage 2500 CABINET SYSTEM MANUAL ...

Page 2: ...slated transmitted or reduced to any printed or electronic medium or to any machine readable form for any purpose in whole or in part without the written consent of WhisperKOOL Every effort has been made to ensure that the information in this manual is accurate WhisperKOOL is not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the i...

Page 3: ...hermometer System Operation Controller Operation Testing the Refrigeration Unit Cool Down Period Normal Operation and Maintenance Troubleshooting Installation Terms and Conditions Technical Assistance 2 3 4 5 7 10 10 11 12 13 15 WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

Page 4: ...WK25 031114 Page 2 1 800 343 9463 WHISPERKOOL 2500 QUICK REFERENCE GUIDE F Rear of Cabinet Bottle Probe Fan ...

Page 5: ...escape the reservoir Starting the unit before the oil has had a chance to settle again can cause damage to the compressor and negatively affect cooling A dedicated 20 amp circuit is highly recommended for optimum operation Tripped breakers and deficient performance may occur if other devices are pulling power from the same circuit Do not use a Ground Fault Interrupter GFI with this product The coo...

Page 6: ... space Avoid pulling too much on the probe cord as it may become disconnected which would lead to inaccurate temperature readings The WhisperKOOL system is based on the temperature of the wine It is ideal to place the probed bottle mid way in the racking so that it is not near cold supply air Do not be misled by ambient temperatures that are read from the outside of the cabinet The air temperature...

Page 7: ...to run for about 1 minute This is a feature of the WhisperKOOL Humidity Management WHM system The WHM is an adjustable feature that allows the customer the convenience of managing the humidity enhancement of their wine cellar It is one of the many customer preference selection features that allow the customer the ability to fine tune the controls Anti Frost Cycle The Anti Frost Cycle is a precauti...

Page 8: ...ondensing refrigerant creates heat which will need to dissipate away from the unit on the outside Some units have an exhaust fan mounted on top of the cabinet which forces air away from the unit vertically In order to avoid disrupting the ventilation do not place anything on top of the cabinet Do Not Place Anything On Top of the Cabinet WhisperKOOL 2500 Cooling System If your cabinet is not equipp...

Page 9: ...om the current time and temperature forward Temperatures displayed would reflect bottle probe temperatures from that point in time and beyond 3 The Hi Low feature should be reset at initial start up and after the cellar or cabinet has obtained normal operating temperatures generally 55 F Cellar Pre Chill Activate the Cellar Pre Chill feature by pressing the Up button for 3 to 5 seconds and the CPC...

Page 10: ...lection Menu CPSM To access the CPSM press the Set and Down buttons simultaneously for 5 7 seconds This will display CF now press the Set and Down buttons simultaneously for another 5 7 seconds The display will briefly show Pr2 signifying you have accessed the CPSM The following CPSM options are available for adjustment Fon Humidity management This parameter is normally set at 5 which should provi...

Page 11: ...obe temperature During a Probe 1 failure alarm the bottle probe temperature can be monitored by pressing the Up or Down arrows to view the temperature history HES Differential for Energy Reduction This parameter is set at 4 which results in a set point of 58 F during energy reduction A decrease in this setting will decrease the set point and an increase in this feature will increase the set point ...

Page 12: ...ot working correctly contact Vinothèque s customer service department at 1 800 343 9463 We will work with you to diagnose the problem and promptly resolve it LOADING BOTTLES AND COOL DOWN PERIOD Loading Bottles The cabinet may settle slightly based on the weight of all the bottles It is best to spread the loading of bottles evenly throughout the cabinet starting on the bottom first This will preve...

Page 13: ...hould be 55 F or desired wine temperature Maintenance WhisperKOOL recommends vacuuming of the condenser fins located in the rear of the cabinet every three months A partially obstructed condenser dramatically reduces the efficiency of the cooling unit Monthly Check filters Check for unusual noise or vibration Quarterly Clean filters o Remove the filter covering the coil o Wash with warm water o Dr...

Page 14: ... temperature Inadequate ventilation Assure proper space above behind and on the side of the unit Do not set anything on top Door gasket not sealing properly See cabinet owner s manual Not cooling Thermostat setting May be set too warm lower the set temperature Thermostat not operating correctly Test unit with bypass plug Contact Customer Service Low on refrigerant or Freon Unit may need service Co...

Page 15: ...air or replace at WhisperKOOL s sole option the Product at no charge to the End User and 2 PARTS supply at no charge to the End User new or rebuilt replacement parts for the Product in exchange for the return of defective parts and 3 FREIGHT cover normal ground freight charges for parts and in the event the Product is not repairable in the field cover normal ground freight charges within the conti...

Page 16: ... End User s responsibility to secure safe haven storage for ANY AND ALL items that are being kept and stored in the End User s wine cellar including any Product WhisperKOOL takes no responsibility for the safety and preservation of the aforementioned items in the event that the environment becomes unsuitable to maintain a proper storage environment 6 SALES AND USE TAX WhisperKOOL only collects Cal...

Page 17: ...om 6 00 a m to 4 00 p m Pacific Standard Time The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following The model and serial number of your WhisperKOOL unit Location of the system and installation details such as ventilation construction of your wine cellar and room size Contact Whis...

Page 18: ...WK25 031114 WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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