Page 58 | 1-800-343-9463
QS
020519
Unit leaks water
Possible cause
Solution
Evaporator unit is not level
Evaporator unit should be level in ceiling to prevent leaking
Drain line clogged or kinked
Check drain line to make sure water can flow freely
Drain is clogged, preventing water from escaping
Remove 3/4” CPVC caps on P-trap and check for blockage; if necessary,
use the supplied drain line brush to clean the P-trap
Drain line does not have a downward slope
Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing the drain pan to freeze and water to overflow
Melt ice with a blow drier and soak up with a towel
Unit runs but does not cool
Possible cause
Solution
Lack of air flow
Make sure fan is unobstructed; evaporator coil, and condenser coil are
clean and free of debris
System undersized
Call Customer Service at 1-800-343-9463
Compressor is overheating
Shut system off for an hour to allow compressor to cool. Turn back on
and check for cooler airflow out. If compressor runs, check to see if
evaporator coil is dirty and if so, clean it. If problem persists, contact
your installing technician to assist with troubleshooting.
Evaporator fan runs but compressor does not
Possible cause
Solution
Unit is running an Anti-Frost Cycle
(1) If the system is maintaining the correct cellar temperature and
there is a dripping snowflake icon illuminated on the control, the
system is going through an Anti-Frost Cycle. No action is required.
(2) If the system is not maintaining the correct cellar temperature, the
evaporator coil may be dirty.
(3) Call installing technician to troubleshoot, as the system may be
low on refrigerant or require an adjustment to the TXV.
Compressor and/or starting components faulty
Contact installing technician to troubleshoot
System may be performing the WHM function
Allow cooling system to revert back to cooling mode
Compressor may have overheated
Shut system off for an hour to allow compressor to cool. Turn back on
and check for cooler airflow out. If compressor runs, check to see if
evaporator coil is dirty and if so, clean it. If problem persists, contact
your installing technician to assist with troubleshooting.
Compressor runs but evaporator fan does not
Possible cause
Solution
Faulty fan motor
Contact installing technician to troubleshoot
Faulty controller
Contact installing technician to troubleshoot
Compressor short cycles
Possible cause
Solution
Evaporator fan blows on bottle probe
Move bottle probe to a more central location
System low on refrigerant charge
Contact installing technician to troubleshoot
Condensing fan motor/capacitor faulty
Contact installing technician to troubleshoot
Compressor and/or starting components faulty
Contact installing technician to troubleshoot
Humidity in cellar too low
Possible cause
Solution
Not enough moisture
Install humidifier or decorative fountain in wine cellar
