29
EN
TROUBLESHOOTING
The washer dryer may sometimes not work properly for certain reasons . Before calling the Support
Centre, it is recommended to check to see if the problem can be easily resolved using the following list .
Anomalies:
Possible causes / Solution:
The washer dryer does not
turn on .
•
The plug is not inserted into the electrical outlet, or not
enough to make contact .
•
There has been a power failure.
•
The door is not fully closed.
The wash cycle does not start .
•
The ON/OFF button has not been pressed.
•
The START/PAUSE button has not been pressed.
•
The water tap is not open.
•
A start delay has been set.
Wash&Dry does not fill with
water (the LED on the first
wash stage and the LED on the
START/PAUSE button flash) .
•
The water intake hose is not connected to the tap.
•
The hose is bent.
•
The water tap is not open.
•
The mains water supply has been shut off.
•
There is not enough pressure.
The washer dryer loads and
drains water continuously .
•
The START/PAUSE button has not been pressed.
•
The drain hose has not been installed at 65 to 100 cm from
the ground .
•
The end of the drain hose is immersed in water.
•
The drain connector on the wall does not have an air vent.
If the problem persists after having performed these
checks, close the water tap, shut off the washer dryer, and
call the Support Centre .If the dwelling is located on one
of the uppermost floors of a building, a siphon effect can
sometimes occur, thus causing the washer dryer to load
and drain water continuously .Special anti-siphon valves are
available on the market to prevent these types of problems .
The washer dryer does not
drain or does not spin .
•
The programme does not include the draining function: with
certain programmes it must be activated manually .
•
The drain hose is bent.
•
The drain line is obstructed.
The washer dryer vibrates
excessively during the spin
cycle .
•
At the time of installation, the drum was not properly
unlocked .
•
The washer dryer is not level.
•
The washer dryer is squeezed between furniture and the wall.
The washer dryer leaks water .
•
The water intake hose has not been tightened properly.
•
The detergent dispenser is clogged.
•
The drain hose has not been properly fastened.
Two of the four LEDs for
“Wash&Dry Stages” are ON
steady and the other LEDs on
the control panel flash rapidly .
•
Shut off the machine, disconnect the plug from the outlet,
and weight about 1 minute before turning it back on .
If the problem persists, call the Support Centre .
