Whirlpool WOC75EC7H, Service Manual

Page: 39 / 84

For Service Technician Use Only
DIAGNOSTICS & TROUBLESHOOTING
Whirlpool
®
Smart Wall Ovens
n
2-21
Code Description Explanation and Recommended Procedure
F1 E1 Internal oven appliance
manager error
NOTE: Before starting any test, cycle power to the oven (power off, wait 10
seconds, and power on).
PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics
mode and selecting “Error Diagnostics”.
NOTE: If other error codes are stored, troubleshoot those other error codes first.
1.
Unplug the oven or disconnect power.
2. For single ovens: Replace the Copernicus ACU.
For double ovens: Replace both Copernicus ACU’s.
3.
Reassemble all parts and panels before operating.
4. Plug in the oven or reconnect power.
5.
If error persists after Copernicus ACU is replaced, unplug the oven or
disconnect power, and then go to Step 6. If not, go to Step 9.
6. Replace HMI-Central/UI board Control Panel Assembly.
7.
Reassemble parts and panels before operating.
8. Plug in the oven or reconnect power. Follow the on-screen prompts for a
model selection.
9.
Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”,
and clear the history. If the HMI-Central/UI board Control Panel Assembly was
replaced, there is no need to clear the error history.
F2 Keypad E0 Keypad disconnected NOTE: Before starting any test, cycle power to the oven (power off, wait 10
seconds, and power on).
PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics
mode and selecting “Error Diagnostics”.
1. Unplug the oven or disconnect power.
2. Check that connectors J1 are firmly connected. If they are not, go to Step 3. If
they are, go to Step 6.
3. Reconnect any loose connectors.
4. Reassemble all parts and panels before operating.
5. Plug in the oven or reconnect power. If the failure is gone, go to Step 9. If the
failure is still present, unplug the oven or disconnect power.
6. Replace the HMI-Central/UI board Control Panel Assembly.
7. Reassemble all parts and panels before operating.
8. Follow the on-screen prompts to select a model number.
9. Verify operation is normal. Enter the Diagnostics Menu, select “Error
Diagnostics” and clear the history. If the Control Panel Assembly was replaced,
there is no need to clear the error history.
F2 Keypad E1 Stuck/shorted key
Speaker
Keypad User Interface J1
Ribbon Cable
Control Panel Assembly