Whirlpool WHES48 Installation & Operation Manual Download Page 1

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How to install, operate

and maintain your

E-Z Touch Demand

Controlled Water Softener

Model WHES48

System tested and certified by NSF International

against NSF/ANSI Standard 44

for hardness reduction and efficiency.

System tested and certified by the Water Quality

Association against CSA B483.1.

Do not return water softener to store

7310359 (Rev K 9/9/11)

Product No. W10270201

Manufactured and warranted by

Ecodyne Water Systems

1890 Woodlane Drive

Woodbury, MN 55125

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n a

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Printed on recycled paper

If you have any questions or concerns when

installing, operating or maintaining your water

softener, call our toll free number:

1-866-986-3223

Monday- Friday, 8 AM - 7 PM EST or visit

www.ecodynewatertreatment.com

When you call, please be prepared to provide

the model, date code and serial number of your

product, found on the rating decal, typically

located on the rim below the salt lid hinges.

Summary of Contents for WHES48

Page 1: ...roduct No W10270201 Manufactured and warranted by Ecodyne Water Systems 1890 Woodlane Drive Woodbury MN 55125 Installation and Operation Manual Printed on recycled paper If you have any questions or concerns when installing operating or maintaining your water softener call our toll free number 1 866 986 3223 Monday Friday 8 AM 7 PM EST or visit www ecodynewatertreatment com When you call please be...

Page 2: ...ed further that the water softener is not damaged as the result of any unusual force of nature such as but not limited to flood hurricane tornado or earthquake Warrantor is excused if failure to perform its warranty obligations is the result of strikes government regulation materials shortages or other circumstances beyond its control THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPEC...

Page 3: ... according to NSF ANSI Standard 44 Variable Salt Dose The salt dose is selected by the electronic controls at regeneration time based on the amount needed Model WHES48 Model Code EZ 48 Rated Softening Capacity Grains Salt Dose 14 300 2 8 lbs 37 900 10 5 lbs 48 000 18 1 lbs Rated Efficiency Grains Pound of Salt Minimum Salt Dose 5 107 2 8 lbs Water Used During Regeneration Minimum Salt Dose 3 0 gal...

Page 4: ...supplied by a direct plug in transformer includ ed Be sure to use the included transformer and plug it into a nominal 120V 60 cycle household outlet that is in a dry location only grounded and properly protected by an overcurrent device such as a circuit breaker or fuse If transformer is replaced use only UL CUL or CSA approved Class 2 transformer with the following specifications Input 120 VAC 60...

Page 5: ...of time the particles settle to the bottom of the container Generally these irons are removed from water by filtra tion Chlorination is also recommended for bacterial iron Colloidal and inorganically bound iron is of ferric or fer rous form that will not filter or exchange out of water This water softener will not remove colloidal iron In some instances treatment may improve colloidal iron water C...

Page 6: ...dition all water in the home install the water softener close to the water supply inlet and upstream of all other plumbing connections except outside water pipes Outside faucets should remain on hard water to avoid wasting conditioned water and salt A nearby drain is needed to carry away regenera tion discharge drain water Use a floor drain laundry tub sump standpipe or other options check your lo...

Page 7: ...s for a 3 valve bypass system not included can be purchased and assembled as shown in Figure 8 Bypass valves allow you to turn off water to the softener for mainte nance if needed but still have water in house pipes Pipe fittings must be 3 4 minimum Use Copper pipe Threaded pipe PEX Crosslinked Polyethylene pipe CPVC plastic pipe Other pipe approved for use with potable water IMPORTANT Do not sold...

Page 8: ...alve Drain Hose Do not connect the water softener valve drain tubing to the salt storage tank overflow hose Overflow Drain Elbow Salt Storage Tank Overflow Hose Secure Valve Drain Hose in place over Floor Drain Ground Clamp Pipe 1 NPT Sweat Adaptor not included Clip Lubricated O ring 1 NPT Threaded Adaptor O ring FIG 9 Floor Drain NOTE See Air Gap Requirements section NOTE Water Softener shown wit...

Page 9: ... or other injury FIG 11 Clip Channel Single Bypass Valve FIG 12 CORRECT ASSEMBLY Clip Outside diameter of clip channel on single bypass valve Outside diameter of water softener valve inlet outlet NOTE Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet and fully into the channel on the single bypass valve Make sure that the tabs are fully seated...

Page 10: ...AIN HOSE 1 Measure cut to needed length and connect the 3 8 drain line provided to the water softener valve drain fitting Use a hose clamp to hold the hose in place NOTE Avoid drain hose runs longer than 30 feet Avoid elevating the hose more than 8 feet above the floor Make the valve drain line as short and direct as possible IMPORTANT If codes require a rigid drain line see Valve Drain requiremen...

Page 11: ...ons of water to pass through the sys tem This should take at least 10 minutes Close the faucet ADD WATER AND SALT TO THE SALT STORAGE TANK Installation Instructions TEST FOR LEAKS To prevent air pressure in the water softener and plumbing system complete the following steps in order 1 Fully open two or more softened cold water faucets close to the water softener located downstream from the water s...

Page 12: ...n next to the desired language then press the NEXT button 2 CURRENT TIME Press the DOWN or UP buttons to set the current time See Figure 16 Hold the button down to rapidly advance Be sure AM or PM is correct When the current time is shown press the NEXT button Questions Call Toll Free 1 866 986 3223 Monday Friday 8 AM 7 PM EST or visit www ecodynewatertreatment com When you call please be prepared...

Page 13: ...Salt Level Button above This message appears whenever the salt level is 2 or below Error Service is required During normal operation there are four active buttons on the softener s status screen They access sub sidiary screens used to control softener operations as shown below Salt Level Button See Page 13 Recharge Button See Page 15 Recharge Now See Page 15 Set Recharge Time See Page 15 Schedule ...

Page 14: ...MA or LANGUE button Press the button next to ENGLISH then press the OK button Press the RETURN button to return to the status screen SET CONTRAST The contrast of the softener s display screen may be adjusted to optimize its readability Depending on the ambient lighting conditions you may want to increase or decrease the contrast from the medium level that is the default when the electronic control...

Page 15: ...TURN button SET RECHARGE TIME When the softener s electronic control is first powered up the default time for starting an automatic recharge is 2 00 a m This is a good time in most households because water is not being used To change the recharge time 1 Press the RECHARGE button on the softener sta tus screen See Figure 33 FIG 35 FIG 36 4 Press the SET RECHARGE TIME button and the display will cha...

Page 16: ...rrect unless sof tener is set for a 24 hour clock When the current time is shown press the RETURN button 4 To return to the softener status screen press the RETURN button FIG 44 FIG 41 FIG 39 FIG 40 SCHEDULE A RECHARGE To schedule a recharge for the next preprogrammed recharge time 2 00 a m or as set on Page 15 1 Press the RECHARGE button at the bottom of the softener status screen See Figure 37 F...

Page 17: ...ect iron level is shown press the RETURN button 5 To return to the softener status screen press the RETURN button SET HARDNESS When the softener s electronic control is first powered up the setup procedure prompts you to enter your water s hardness See Page 12 To change it 1 Press the SETUP button on the softener status screen See Figure 45 FIG 46 FIG 47 3 Press the SET HARDNESS button and the dis...

Page 18: ...rent water flow Average daily water use Water used today Capacity remaining Days in use Total recharges To display one of these screens 1 Press the INFO button at the center of the softener status screen See Figure 50 FIG 50 2 Press the RIGHT or LEFT buttons to scroll through the six information screens Figures 51 56 3 To return to the softener status screen press the RETURN button FIG 51 FIG 54 F...

Page 19: ... screen See Figure 60 continued SET CLEAN TIME The length of the Clean Feature with Sediment Guard technology can be adjusted from 1 to 30 minutes The default value for this feature is 7 minutes To change the clean time 1 Press the SETUP button on the softener status screen 2 Press the LEFT button twice to display the screen shown in Figure 57 3 Press the ADVANCED SETUP button to display the scree...

Page 20: ...ton and the display will change to show the Set salt efficiency screen See Figure 66 FIG 68 SET SALT TYPE Use this feature to program the electronic control with which type of salt you will use The default is Sodium Chloride NaCl Selecting Potassium Chloride KCl increases fill and brine rinse times To set this feature 1 Press the SETUP button on the softener status screen 2 Press the LEFT button t...

Page 21: ...he RETURN button twice 5 Press the SET UNITS button and the display will change to show the Volume units screen See Figure 72 FIG 74 HARDNESS UNITS To select between grains and ppm parts per million as water hardness units 1 5 Go to the Volume units screen by following Steps 1 5 in Volume Units in the previous col umn 6 Press the LEFT button to display the Hardness units screen See Figure 74 7 Pre...

Page 22: ...w the Restore factory settings screen See Figure 78 6 Press the button next to YES and then press the RETURN button 7 Follow the setup procedure on Page 12 POWER OUTAGE MEMORY If electrical power to the water softener is lost mem ory built into the electronic control circuitry will keep all settings for up to six hours While the power is out the display is blank and the water softener will not reg...

Page 23: ...bed is not recharged and hard water will result If the storage tank is full of salt it is difficult to tell if you have a salt bridge A bridge may be underneath loose salt Take a broom handle or like tool and hold it next to the water softener Measure the distance from the floor to the rim of the water softener Then gently push the broom handle straight down into the salt If a hard object is felt ...

Page 24: ...lt Bridge section Other information which may be beneficial in diagnos ing problems may be found in the Total recharges and Days in use information screens This informa tion is retained by the computer from the first time electrical power is applied to the electronic controller On the softener s status screen press the INFO but ton then the LEFT button to display these screens See Page 12 CHECKING...

Page 25: ... contact with the salt and not separated by a salt bridge See Breaking A Salt Bridge section If the water softener does not draw brine check for most likely to least likely Dirty or plugged nozzle and venturi see Cleaning the Nozzle and Venturi section Nozzle and venturi not seated on the gasket or gasket deformed Valve seals leaking Restriction in valve drain causing a back pres sure bends kinks ...

Page 26: ... Softener Exploded View 1 2 3 4 5 6 7 9 10 Valve Assembly See Pages 28 29 for parts 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 30 31 32 33 34 35 36 37 38 39 40 41 122 8 42 43 29 Softener Exploded View 28 ...

Page 27: ...lectronic Control Board PWA 28 7305477 Top Cover Faceplate Assembly order decal below 7330668 Faceplate Decal 29 7305207 Salt Hole Cover order decal below 7296571 Instruction Decal 30 7296416 Vapor Barrier 31 7305299 Rim 32 7218696 Repl Light Assembly 33 7082150 Nut 34 7219888 Brinewell Cover 35 7137824 Brinewell 36 9003500 Grommet 37 1103200 Hose Adaptor 38 0900431 Hose Clamp 39 7262792 Screw 40 ...

Page 28: ...View wear strip seal cross section view 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 140 116 117 118 119 120 121 122 123 124 126 125 127 128 129 130 131 132 133 134 135 136 137 138 139 141 142 143 144 ...

Page 29: ...28 7171145 Valve Body 129 7170319 O Ring 1 4 x 3 8 2 req 130 7081104 Housing Nozzle Venturi 131 1202600 Nut Ferrule 132 7095030 Cone Screen 133 1148800 Flow Plug 3 gpm 134 7114533 Nozzle Venturi Gasket Kit 7204362 Gasket Only 135 7084607 Flow Plug 15 gpm 136 7146043 Screen 137 7167659 Screen Support 138 7170262 O Ring 1 1 8 x 1 3 8 139 7199729 Cap 140 7175199 Wave Washer 141 7171161 Valve Cover 14...

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