Whirlpool WET4027HW0 Service Manual Download Page 2

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27” Stacked Laundry Center

FORWARD

This Service Manual, (Part No. W11197006), provides the In-Home Service Professional with service

information for the “27” GAS & ELECTRIC STACKED LAUNDRY CENTER.”

The Wiring Diagram used in this Service Manual is typical and should be used for training purposes

only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the laundry

center.

For specific operating and installation information on the model being serviced, refer to the “Use and

Care Guide” or “Installation Instructions” provided with the product.

GOALS AND OBJECTIVES

The goal of this Service Manual is to provide information that will enable the In-Home Service

Professional to properly diagnose malfunctions and repair the “27” STACKED LAUNDRY CENTER.”

The objectives of this Service Manual are to:

•  Understand and follow proper safety precautions.
•  Successfully troubleshoot and diagnose malfunctions.
•  Successfully perform necessary repairs.
•  Successfully return the washer to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

products by anyone other than authorized In-Home Service Professionals.

Summary of Contents for WET4027HW0

Page 1: ...L 95 SERVICE MANUAL 27 GAS ELECTRIC STACKED LAUNDRY CENTER W11197006 Multimedia Enhanced ...

Page 2: ... Installation Instructions provided with the product GOALS AND OBJECTIVES The goal of this Service Manual is to provide information that will enable the In Home Service Professional to properly diagnose malfunctions and repair the 27 STACKED LAUNDRY CENTER The objectives of this Service Manual are to Understand and follow proper safety precautions Successfully troubleshoot and diagnose malfunction...

Page 3: ...MODES WASHER 2 3 FAULT CODE DISPLAY MODE 2 3 AUTOMATIC TEST MODE 2 4 MANUAL TEST MODE 2 4 CALIBRATION MODE 2 4 UI TEST MODE 2 4 SOFTWARE VERSION DISPLAY MODE 2 5 TACHOMETER VERIFICATION MODE 2 5 CUSTOMER VIEWABLE FAULT CODES WASHER 2 5 FAULT ERROR CODES WASHER 2 6 AUTOMATIC TEST MODE WASHER 2 10 MANUAL TEST MODE WASHER 2 11 TROUBLESHOOTING GUIDE WASHER 2 12 TROUBLESHOOTING GUIDE DRYER 2 15 NOTES 2...

Page 4: ...ST 5 DOOR SWITCH 4 14 NOTES 4 14 SECTION 5 COMPONENT ACCESS Video Available Look for this ICON throughout Section 5 PARTS ASSEMBLIES WASHER DRYER CONTROL PANEL PARTS 5 2 PARTS ASSEMBLIES DRYER SUPPORT AND WASHER HARNESS PARTS 5 3 PARTS ASSEMBLIES DRYER FRONT PANEL AND DOOR PARTS 5 4 PARTS ASSEMBLIES DRYER CABINET AND MOTOR PARTS 5 5 PARTS ASSEMBLIES DRYER BULKHEAD PARTS 5 6 PARTS ASSEMBLIES WASHER...

Page 5: ...ction provides general safety parts and information for the 27 Stacked Laundry Center Washer Safety Product Information Control Panel and Features Using the Washer Model Serial Number Location Tech Sheet Location Model Serial Number Nomenclature Dimensions Clearances Product Specifications ...

Page 6: ...u what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert s...

Page 7: ... Center n 1 3 Product Information CONTROL PANEL DOOR HANDLE DRYER DOOR WASHER LID WASHER TOP DRYER CABINET WASHER CABINET DRYER FRONT COVER TRANSITION PANEL SUPPORT BRACKET CONTROL KNOBS Figure 1 27 Stacked Laundry Center ANTI TIP BRACKETS ...

Page 8: ...START PAUSE button to start the washer WASH STATUS INDICATOR LIGHTS The Cycle Status lights show the progress of a cycle At each stage of the process you may notice sounds or pauses that are different from your previous washer SENSE FILL When the Start Pause button is pressed the washer will fill and begin sensing to determine load size and balance Once sensing is complete the washer will fill to ...

Page 9: ... the basket while filling DRAIN SPIN The washer spins the load at increasing speeds for proper water removal based on the selected cycle DONE Once the cycle is complete this light will come on Remove the load promptly for best results LID LOCK The Lid Lock feature allows for higher spin speeds When the Lid Lock light is lit the lid is locked and cannot be opened without pausing the cycle When the ...

Page 10: ...ach to dispenser MAX FILL Liquid Chlorine Bleach Figure X Add Fabric Softener to Dispenser 12 5 Add fabric softener to dispenser Pour a measured amount of liquid fabric softener into dispenser always follow manufacturer s directions for correct amount of fabric softener based on your load size Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside...

Page 11: ...n 1 7 Tech Sheet Location Behind Transition Panel To access tech sheet re move the top three screws indicated and lower transi tion panel Model Serial Number Label Tech Sheet Location Model Serial Number Label Location Figure 9 Tech Sheet Location ...

Page 12: ...L BRAND W Whirlpool TYPE E Electric G Gas ACCESS T Top Load FEATURE SET 40 Standard Vent LV Long Vent SIZE 27 27 Width YEAR OF INTRODUCTION H 2018 COLOR CODE W White ENGINEERING CHANGE 0 Basic Release 1 First Revision etc SERIAL NUMBER M 7 25 10000 PRODUCTION SITE M Marion OH YEAR OF PRODUCTION 7 2017 8 2018 etc WEEK OF PRODUCTION PRODUCT SEQUENCE NUMBER ...

Page 13: ...0 mm Dimensions Clearances 27 69 cm Models Front Back Top Clearances recommended minimum Front View Back View Side View 75 1918 mm 4715 16 1218 mm 2711 16 704 mm 327 16 824 mm 35 908 mm 6113 16 1570 mm 1 25 mm Closet 5 127 mm 1 0 25 mm 0 mm Required spacing Rear clearance may be 0 0 mm when house exhaust system is lined up directly with dryer exhaust Required spacing Rear clearance may be 0 0 mm w...

Page 14: ...er Coat Control Washer Electronic Advanced Vibration Control Yes Automatic Load Size Sensing Yes Cycles 9 Bulky Items Casual Clean Washer Colors Delicates Drain Spin Heavy Duty Normal Quick Wash Wash Rinse Temperatures 5 Cold Cool Hot Tap Cold Warm Extra Rinse Yes Spin Maximum Spin Speed RPM 690 Suspension System Suspended Tub 4 Springs DRYER DETAILS Capacity Dryer 5 9 Cu Ft Motor Drive Type Dryer...

Page 15: ...tic LED Main Control Washer Self Diagnostic Test Modes Washer Activating the Service Diagnostic Test Mode Washer Unsuccessful Entry Exiting the Service Diagnostic Test Modes Fault Code Display Mode Automatic Test Mode Manual Test Mode Calibration Mode UI Test Mode Software Version Display Mode Tachometer Verification Mode Customer Viewable Fault Codes Washer Fault Error Codes Washer Troubleshootin...

Page 16: ...ise one click and wait second b Rotate cycle selector knob clockwise one click and wait second c Rotate cycle selector knob clockwise one click and wait second d Rotate cycle selector knob counterclockwise one click and wait second e Rotate cycle selector knob clockwise one click Successful activation of Diagnostic Test Modes will be indicated by all status LEDs except for Lid Lock flashing ON and...

Page 17: ...6 7 for more information ON 3 There are several accessible Diagnostic Test Modes shown in the chart below To select the desired Mode of Operation turn the cycle selector knob until the status LEDs match the mode desired to enter 4 Press the START button to enter desired mode of operation Refer to the following pages for detailed information on each mode of operation FAULT CODE DISPLAY MODE Page 3 ...

Page 18: ...e outputs may be activated simultaneously NOTE Outputs left on will time out after 5 minutes Calibration Mode NOTE Calibration only applies to models that do not have level selection IMPORTANT Calibration must be performed when any of the following components have been replaced Main Control Basket Drive Assembly Suspension Motor and Capacitor Not performing calibration will result in poor wash per...

Page 19: ...y between makes and models Press the START button to begin tachometer verification mode Tachometer verification uses the status LEDs to represent the tachometer frequency basket RPM For example slowly turn the basket by hand as the basket turns the DONE DRAIN SPIN RINSE and WASH status LEDs will illuminate one at a time in a visually repeating cycle The LED timing is derived from the tachometer si...

Page 20: ...m this may indicate Not using HE detergent Excessive detergent usage Check pressure hose connection from tub to pressure sensor Is hose pinched kinked plugged or leaking air Mechanical friction on drive mechanism or basket clothing between basket and tub F0E4 HIGH WATER TEMPERATURE RINSE CYCLE F E 4 Fault is displayed when washer detects water temperature 105 F 40 C or higher during rinse cycle Ho...

Page 21: ...trol cannot detect the lid switch opening and closing properly Strike not assembled correctly on the lid Lid lock bezel not installed correctly must be square to embossing and flush to top See TEST 7 Lid Lock page 3 15 F5E2 LID LOCK FAULT F 4 1 E 2 Fault is displayed if lid lock has not moved into locked position or motor cannot be powered Lid is not closed completely due to interference Check for...

Page 22: ...ault is displayed when the main control cannot determine position of shifter See TEST 3 Drive System page 3 8 Check harness connections from main control to motor and shifter Observe shifter operation See TEST 3a Drive System Shifter page 3 8 F7E6 MOTOR FAULT F 4 2 1 E 4 2 Indicates an open clockwise or counterclockwise circuit of the motor See TEST 3 Drive System page 3 8 See TEST 3b Drive System...

Page 23: ...ning out of the drain hose Drain hose must not be more than 4 5 114 mm into the drain pipe Make sure drain hose is not seated into drain pipe and that there is an air gap for ventilation Ensure drain height is between 39 991 mm and 8 2 4 m above the floor See TEST 2 Valves page 3 7 and TEST 5 Water Level page 3 13 F8E5 HOT COLD REVERSED F 8 E 4 1 Fault is displayed when the hot and cold inlet hose...

Page 24: ...ed time period RESERVED FOR FUTURE DEVELOPMENT 4 2 On 5 Cold water valve will actuate for the specified time period HOT COLD VALVE WILL ACTUATE 4 2 1 On 45 Hot cold water valves will actuate for the specified time period SHIFTER MOVES TO AGITATION POSITION 8 On 5 15 If motor does not agitate go to Manual Test Gentle or Heavy Agitation page 2 11 MOTOR AGITATES 8 1 On 10 If motor does not agitate go...

Page 25: ...f LOW SPIN To perform test lid must be closed and locked 8 1 On Spins basket from 0 to 500 RPM NOTE Allow up to 15 seconds for shifter to reposition IMPORTANT To activate Low Spin must read 0 and lid must be closed with lid lock enabled If lid is not closed status LEDs will flash on and off IMPORTANT Water in tub must be drained before test If motor does not spin go to TEST 3a 3b Drive System Shif...

Page 26: ...2 Verify that hot and cold waster supply is on Plugged filter screen Check for plugged filter or screen in the water valve or hoses Drain hose installation Check for proper drain hose installation Valve problem See TEST 2 Valves page 3 7 Main Control problem See Test 1 Main Control page 3 5 Overfills Pressure hose See TEST 5 Water Level page 3 13 Valve problem See TEST 2 Valves page 3 7 Washer req...

Page 27: ...eck for proper drain hose installation Make sure it is not inserted more than 4 5 114 mm Make sure drain hose is not sealed into drain pipe and that there is an air gap for ventilation Standpipe position Ensure drain height is between 39 991 mm and 8 2 4 m above the floor Plugged drain hose Check drain hose for obstructions Obstructions to drain pump Check tub sump under agitator plate basket for ...

Page 28: ... but very damp 1 Overloaded washer 2 Oversuds see above 3 Items caught in tub sump 4 Weak suspension 5 Shifter not moving into position see TEST 3a 6 Cold Rinse water 105 F 40 C 7 See TEST 6 Drain Pump page 3 14 Load not rinsed 1 Check proper water supply 2 Not using HE detergent 3 Washer not loaded properly 4 Shifter not moving into position see TEST 3a 5 See TEST 2 Valves page 3 7 Not cleaning c...

Page 29: ...t Clean if necessary Moisture sensor problem See Test 4 Moisture Sensor page 4 13 long vent models only Heat system problem See Test 3 Heat System page 4 10 Drum Won t Spin Drive belt belt switch problem See Test 2 Motor Circuit page 4 9 Thermal fuse problem See Test 3a Thermal Fuse page 4 11 Door switch problem See Test 5 Door Switch page 4 14 Motor problem See Test 2 Motor Circuit page 4 9 Won t...

Page 30: ...2 16 n 27 Stacked Laundry Center DIAGNOSTICS TROUBLESHOOTING Notes ...

Page 31: ...Stacked Laundry Center Washer Testing Safety Information Component Locations Console Electronics Component Locations Drive System Drain Pump Wiring Diagram Component Testing TEST 1 Main Control Main Control Board Connectors Pinouts TEST 2 Valves TEST 3a Drive System Shifter TEST 3b Drive System Motor TEST 4 Console and Indicators TEST 5 Water Level TEST 6 Drain Pump TEST 7 Lid Lock Notes ...

Page 32: ...green ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above instructions IMPORTAN...

Page 33: ...63 Hz y c n e u q e r F 12 Amps s p m A x a M 15 Amp Instantaneous Type Fuse Main Control n o i t c e t o r P t i u c r i C WASHER SPECIFICATIONS Main Washer Control Board Pulley Cover PSC Motor Connector Rotary Switches Timer and Timer Boards Start Switch FOR SERVICE TECHNICIAN S USE ONLY Component Locations Console Figure 7 Washer Specifications Component Locations Washer Drive System Drain Pump...

Page 34: ...hine control electronics See page 1 for ESD information Figure 9 Washer Wiring Diagram L1 N Power Supply 2 5W 5 VDC VCC 12 VDC MAIN CONTROL Line 1 Neutral Ground LEGEND SHIFTER MOTOR N 5VDC CIRCUIT GND SHIFTER POSITION OUT SHIFTER MOTOR L1 12VDC RPM OUT LOCK SOLENOID CCW CW 790 840 W 790 840 W EACH WINDING 1 3HP MOTOR 3 5 TO 6 W 1 4HP MOTOR 5 TO 9 5 W K4 MAIN RELAY 1 14 TO 25 W ROTARY SWITCHES K2 ...

Page 35: ...t 1 Unplug washer dryer or disconnect power 2 Remove console to access main control 3 Verify that ALL connectors are inserted all the way into the main control 4 Plug in washer dryer or reconnect power 5 With a voltmeter set to AC connect black probe to J5 2 Neutral and red probe to J5 1 L1 If 120 VAC is present go to step 6 If 120 VAC is not present check the AC power cord and power harness for c...

Page 36: ...N 0 J3 3 RED COLUMN 1 J3 2 RED COLUMN 2 J3 1 RED COLUMN 3 J6 3 RED LOCK SWITCH J6 2 WHT L1 J6 1 BLU LID SWITCH LOCK SOLENOID J2 6 RED MOTOR CW WINDING N J2 5 ORN MOTOR CCW WINDING N J2 4 BK W MOTOR L1 COMMON J2 3 LT BLU DRAIN PUMP MOTOR N J2 2 BK W L1 COMMON J2 1 BRN SHIFTER MOTOR N e e e e e 6 Is the Diagnostic LED ON or OFF See Figure 3 below for LED location ON 5VDC present continue to step 7 O...

Page 37: ...harness connection to solenoid valves 3 Check resistance of the valve coils across the following J9 connector pinouts Valve Pinout Hot Valve J9 1 4 Cold Valve J9 5 4 Resistance should be 890 1 3k Ω If resistance readings are tens of ohms outside of range check lower washer harness connector according to diagram If still outside of range replace the valve assembly If resistance readings are within ...

Page 38: ...does not turn freely determine what is causing the mechanical friction or lockup 4 Remove console to access main control 5 Visually check that the J12 and J2 connectors are inserted all the way into the main control If visual checks pass go to step 6 If connectors are not inserted properly reconnect J12 and J2 and repeat step 1 Shifter Motor NOTE Before starting the electrical check verify that th...

Page 39: ...Visually check the electrical connections to the shifter If visual check passes go to step 15 If connections are loose reconnect the electrical connections and repeat step 1 15 With an ohmmeter check the harness for continuity between the shifter and main control using the pinouts in the following chart If there is continuity go to step 16 If there is no continuity replace the lower or upper washe...

Page 40: ...rom main control With an ohmmeter check resistance of motor windings across the following J2 connector pinouts NOTE If the console has a cycle selector knob and 4 rotary switches the motor size is 1 3 HP Size Motor Winding J2 Pinout Resistance 1 4 HP CW Winding J2 4 6 Lower harness connector 8 9 5 to 9 5 CCW Winding J2 4 5 Lower harness connector 8 10 5 to 9 5 1 3 HP CW Winding J2 4 6 Lower harnes...

Page 41: ...er dryer or disconnect power 10 Remove connector J2 from main control With an ohmmeter check resistance of motor windings across the following J2 connector pinouts NOTE If the console has a cycle selector knob and 4 rotary switches the motor size is 1 3 HP Ifvaluesareopenoroutofrange gotostep11 If values are correct go to step 15 11 Tilt washer dryer back to access drive system electrical connecti...

Page 42: ...iled information on each mode of operation FAULT CODE DISPLAY MODE Page 3 AUTOMATIC TEST MODE Page 4 MANUAL TEST MODE Page 4 CALIBRATION MODE Page 4 SALES DEMO NOT FOR SERVICE USE UI TEST MODE Page 4 SW VERSION DISPLAY MODE Page 5 FACTORY DIAGNOSTICS NOT FOR SERVICE USE If accessed washer must be recalibrated see Calibration Mode TACHOMETER VERIFICATION MODE Page 5 DRY FACTORY DIAGNOSTICS NOT FOR ...

Page 43: ...er Figure 1 the pressure dome attached to the tub Figure 2 and the barbed connector between hoses is correctly assembled NOTE the barbed connector is located in the dryer compartment to the right of the motor see Figure 3 Pressure Hose to Pressure Transducer Figure 1 Pressure Hose to Pressure Dome Figure 2 Barb connecting top bottom hoses Figure 3 6 Check to ensure hose is routed correctly in the ...

Page 44: ...control c Reassemble all parts and panels d Plug in washer dryer or reconnect power Calibrate washer and perform Automatic Test to verify repair DRAIN PUMP Figure 1 WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 6 Drain Pump Strip Circuit Motor Resistance 14 to 25 ohms M...

Page 45: ... 155 ohms J6 2 J6 1 Pin 2 3 Lock Switch Locked 0 ohms Unlocked Open Circuit J6 3 J6 2 Pin 1 2 Lid Switch Lid Open Open Circuit J6 2 J6 1 Pin 2 3 If resistance values are good go to step 7 If switch measurements do not match the values shown in the table for unlocked or locked condition verify the connection with the upper washer harness according to the chart If the connection is OK a problem exis...

Page 46: ...3 16 n 27 Stacked Laundry Center TESTING WASHER Notes ...

Page 47: ...ng Safety Information Dryer Troubleshooting Guide Wiring Diagram Standard Vent Electric Dryer Wiring Diagram Standard Vent Gas Dryer Wiring Diagram Long Vent Electric Dryer Wiring Diagram Long Vent Gas Dryer TEST 1 Supply Connections TEST 2 Motor Circuit TEST 3 Heat System TEST 3a Thermal Fuse TEST 3b Thermal Cut Off TEST 3c Gas Valve TEST 3d Inline Thermal Fuse TEST 4 Moisture Sensor TEST 5 Door ...

Page 48: ...reen ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above instructions IMPORTANT...

Page 49: ... if necessary Moisture sensor problem See Test 4 Moisture Sensor page 4 13 long vent models only Heat system problem See Test 3 Heat System page 4 10 Drum Won t Spin Drive belt belt switch problem See Test 2 Motor Circuit page 4 9 Thermal fuse problem See Test 3a Thermal Fuse page 4 11 Door switch problem See Test 5 Door Switch page 4 14 Motor problem See Test 2 Motor Circuit page 4 9 Won t Heat C...

Page 50: ...ge 1 for ESD information Figure 10 Electric Standard Vent Dryer Wiring Diagram Wiring Diagram Standard Vent Electric Dryer 1 Gas Standard Vent Dryer Wiring Diagram e 12 Standard Vent Dryer Timer Diagrams DRYER TIMER CONTACTS TIMER POSITION NORMAL DELICATE AIR ONLY END OF CYCLE TIMED DRY C B A C B C H T X T F 0 0 LEGEND OPEN CLOSED DOESN T MATTER EITHER NOT BOTH WHERE SPECIFIED 0 Figure 1 Dryer Tim...

Page 51: ...Figure 12 Standard Vent Dryer Timer Diagrams Wiring Diagram Standard Vent Gas Dryer 11 Gas Standard Vent Dryer Wiring Diagram ure 12 Standard Vent Dryer Timer Diagrams DRYER TIMER CONTACTS TIMER POSITION NORMAL DELICATE AIR ONLY END OF CYCLE TIMED DRY C B A C B C H T X T F 0 0 LEGEND OPEN CLOSED DOESN T MATTER EITHER NOT BOTH WHERE SPECIFIED 0 Figure 1 Dryer Timer Standard Vent Line 1 Neutral Grou...

Page 52: ...ram Figure 15 Long Vent Dryer Timer and C Board Diagrams DRYER TIMER CONTACTS TIMER POSITION NORMAL DELICATE AIR ONLY COOL DOWN END OF CYCLE TIMED DRY WRINKLE GUARD C B A C B C H T X T 2 W T 2 S Dryer Timer Long Vent Figure 1 Line 1 Line 2 Neutral LEGEND PUSH TO START RELAY BK LEGEND OPEN CLOSED DOESN T MATTER CLOSED INTERMITTENTLY Closed Intermittently A Cam in the timer opens and closes contacts...

Page 53: ...am Figure 15 Long Vent Dryer Timer and C Board Diagrams LEGEND OPEN CLOSED DOESN T MATTER CLOSED INTERMITTENTLY DRYER TIMER CONTACTS TIMER POSITION NORMAL DELICATE AIR ONLY COOL DOWN END OF CYCLE TIMED DRY WRINKLE GUARD C B A C B C H T X T 2 W T 2 S Dryer Timer Long Vent Figure 1 PUSH TO START RELAY Line 1 Neutral Ground LEGEND Closed Intermittently A Cam in the timer opens and closes contacts T2 ...

Page 54: ...wire are secure replace the main wire harness 8 Visually check that ALL connectors are fully inserted into the timer and the Start switch 9 Reassemble all parts and panels 10 Plug in dryer or reconnect power ELECTRIC DRYER Canadian Installations 1 Unplug dryer or disconnect power 2 Remove the cover plate from the lower center portion of the back of the dryer 3 Access the machine electronics withou...

Page 55: ...bare copper wire terminal removed from pin 5 of black drive motor switch START 2 4 3 8 Lt Blue wire in back at pin 4 and bare copper wire terminal on pin 3 of black drive motor switch If the resistance at the motor is correct there is an open circuit between the motor and the timer Check for a belt switch problem see step 9 and check and repair the main wiring harness If the Main or Start winding ...

Page 56: ...n dryer or reconnect power Gas dryer See Figure 2 page 4 11 1 Verify that the gas supply to the dryer is turned on 2 Unplug dryer or disconnect power 3 Perform TEST 3a Thermal Fuse on page 4 11 If the thermal fuse is OK go to step 4 4 Locate the high limit thermostat Measure the continuity through it by connecting the meter probes to the red and black wire terminals If there is an open circuit rep...

Page 57: ...mostat see figure below In addition check for blocked or improper exhaust system and heat element malfunction High Limit Thermostat L Thermal Cut Off R TEST 3c Gas Valve See page 4 12 TEST 3d Inline Thermal Fuse Gas Dryer 1 Unplug dryer or disconnect power 2 Access the inline thermal fuse by removing the rear panel 3 Using an ohmmeter check the continuity from the red white lead on the operating t...

Page 58: ...oss the ignitor s 2 pin connector Resistance should be 50 500 1 Black Light Blue White Figure 11 Measuring gas valve resistance Terminals Resistance in ohms 1 to 2 1400 70 1 to 3 570 28 5 4 to 5 1300 65 GAS VALVE RESISTANCE White Light Blue Figure 1 Gas Valve 4 Disconnect the ignitor plug from the burner Using an ohmmeter measure the resistance across the ignitor s 2 pin connector Resistance shoul...

Page 59: ...ry or there are no clothes in the dryer the triac on the electronic control board will allow power to flow to the timer motor causing it to advance During the last 10 minutes of the Regular Cycle and any Timed Dry Cycle Timer Contacts T X will be closed This will allow the timer motor to advance regardless of the condition at the moisture sensor Timer Contacts T X bypasses the electronic control T...

Page 60: ...Replace all parts and panels before operating TEST 5 Door Switch 1 Unplug dryer or disconnect power 2 Check wire connections at the door switch and Start switch 3 With the door closed check continuity between the two outer pins on the door switch see Figure 1 Figure 1 Door Switch If there is no continuity replace the door switch 4 Reassemble all parts and panels 5 Plug in dryer or reconnect power ...

Page 61: ...er Control Panel Parts Dryer Support and Washer Harness Parts Dryer Front Panel and Door Parts Dryer Cabinet and Motor Parts Dryer Bulkhead Parts Washer Top and Cabinet Parts Washer Basket and Tub Parts Washer Gearcase Motor and Pump Parts Component Locations Console Component Locations Washer Drive System Drain Pump Locations Notes Video Available Look for this ICON throughout Section 5 Multimedi...

Page 62: ...Console 3 Clip Harness 4 Button 5 Switch Rotary Encoder 5 Position 6 Switch Rotary Encoder 2 Position 7 Switch Push To Start 8 Knob Assembly White Metallic 9 Knob Assembly White Metallic 10 Harness Wire 11 Harness Jumper 12 Control Unit Assembly 3DUW 1R 5HY 13 Screw 14 Timer Assembly 15 Bracket Hinge 16 Screw 17 Screw ...

Page 63: ...mblies DRYER SUPPORT AND WASHER HARNESS PARTS 1 Harness Washer 2 Assembly Channel Left 3 Assembly Channel Right 4 Shield Front 5 Shield Thermostat 6 Clip Harness 7 Screw 8 Screw 9 Coupling Pressure Hose 10 Bracket Angle 5 5 6833257 1 6 5 51 66 3 576 3DUW 1R 5HY ...

Page 64: ...ND DOOR PARTS 1 Screw 2 Panel Toe 3 Clip Ground 4 Panel Front 5 Seal Door 6 Door Rear 7 Door Front 8 Retainer 9 Seal Front Panel 10 Hinge Spring Assembly 11 Strike Door 12 Screw 13 Screw 14 Assembly Door Catch 15 Handle Door White 16 Bezel Door Catch 17 Switch Door 18 Screw 3DUW 1R 5HY ...

Page 65: ...2725 3 576 3DUW 1R 5HY 12 Terminal 13 Screw Kit Terminal Block 14 Switch Broken Belt 15 Clip Front Panel 16 Panel Back Assembly 17 Bracket Bulkhead 18 Washer Tri Ring 19 Bracket Roller Assembly 20 Belt Drive 21 Pulley Motor 22 Idler and Pulley Assembly 23 Screw Grommet 24 Base Dryer 25 Spring Idler 26 Cove Transition Panel 27 Panel Transition 28 Top Dryer 29 Bracket 30 Spacer Toe Panel 31 Bracket ...

Page 66: ...5 6 n 27 Stacked Laundry Center COMPONENT ACCESS 5 5 8 3 576 Parts Assemblies DRYER BULKHEAD PARTS See Part Description on page 5 7 ...

Page 67: ...ing Harness Repair 16 Nut Hex Left Hand Thread 17 Bulkhead Rear 18 Bracket Blower 19 Shaft Drum Roller Left Hand Thread 20 Washer Tri Ring 21 Roller Support 22 Screw 23 Assembly Outlet Housing 24 Screw 25 Assembly Drum 26 Screw 27 Seal Drum Front 28 Screw 29 Bulkhead Front 30 Grill Outlet 31 Seal Plate Cover 32 Screen Lint 33 Seal Transition Duct 34 Thermostat 35 Clip Duct Locator 36 Bracket Heate...

Page 68: ...ew 6 Hinge Lid 7 Screw 8 Strike Lid Lock White 9 Screw 10 Dispenser Bleach 11 U Bend Drain Hose 12 Bearing Lid Hinge 13 Clip Harness 14 Latch Lid Lock Assembly 15 Screw 16 Panel Rear 17 Cabinet White 18 Brace Cabinet Top Front 19 Brace Cabinet Top Rear 20 Screw 21 Clamp Hose 22 Foot Leveling 23 Tie Cable 24 Pad Lid Hinge 25 Cover Harness 26 Screw 27 Hose Outer Drain Assembly 28 Harness Cover Rear ...

Page 69: ...er Cap 4 Screw and Washer 5 Washer 6 Agitator Complete 7 Cam Driven 8 Dog Agitator Clutch 9 Bearing Cam 10 Mover Clothes 11 Spacer Thrust 12 Agitator 13 Ring Tub 14 Nut Spanner 15 Basket Assembly 16 Block Basket Drive 17 Screw 18 Tub 19 Clamp Cable 20 Filter Drain Pump 21 Screw 22 Damper Ass y Tub Suspension Set of 4 Includes Suspension Bushings and Balls 23 Harness Lower ...

Page 70: ... Parts Assemblies 5 6 02725 1 3803 3 576 3DUW 1R 5HY 1 Pump Assembly Drain 2 Screw 3 Hose Inner Drain Assembly 4 Clamp Hose 5 Gearcase Assembly 6 Screw 7 Motor Drive 8 Screw 9 Belt Drive 10 Actuator Shift 11 Screw 12 Capacitor Motor Run 13 Shield Pulley Cover 14 Screw 15 Splutch Kit 60Hz ...

Page 71: ...1 mm to 2 4 m t h g i e H n i a r D 40 115 F 4 5 46 C e g n a R e r u t a r e p m e T g n i t a r e p O WASHER SPECIFICATIONS Main Washer Control Board Pulley Cover PSC Motor Connector Rotary Switches Timer and Timer Boards Start Switch FOR SERVICE TECHNICIAN S USE ONLY Component Locations Console Figure 7 Washer Specifications Component Locations Washer Drive System Drain Pump Figure 8 C Board lo...

Page 72: ...Console Components WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating To Access the Console Components 1 Unplug dryer or disconnect power 2 Use a 1 4 driver to remove the three 3 hex head screws securing the console to the top front panel see Figure 1 3 Pull console forward and rot...

Page 73: ...l shock Replace all parts and panels before operating To Remove the Transition Panel 1 Unplug dryer or disconnect power 2 Use a Phillips screwdriver to remove the right and left screws and loosen the center screw used to secure the transition panel to cabinet see Figure 1 Loosen center Phillips screw Remove Right and Left Phillips screws Figure 1 3 Lower transition panel and remove from cabinet ...

Page 74: ...Use a 5 16 driver to remove the 9 hex head screws securing the dryer rear panel to the dryer cabinet and three screws from the top See Figure 1 Remove 9 screws from back Remove 3 screws from top Figure 1 6 Use a 5 16 driver or socket to remove the three screws securing the Rear Inlet Harness Cover to the washer top panel Remove cover and set aside See Figure 2 Remove three screws Figure 2 WARNING ...

Page 75: ...ewdriver to remove three screws securing the center transition panel to cabinet see Figure 5 Loosen center Phillips screw Remove Right and Left Phillips screws Figure 5 10 Lower transition panel and remove from cabinet 11 From the front of the unit remove one 1 screw per side attaching dryer support frame to the washer top Remove 1 screw from each side Figure 6 IMPORTANT The following steps must b...

Page 76: ...the Dryer Assembly continued 14 With two people lift up dryer and separate from the washer see Figure 9 The dryer can be set on the ground in the orientation shown below see Figure 10 Figure 9 Lift Dryer Up and Off Figure 10 Set Dryer on Back Console FRONT BACK ...

Page 77: ...to water valve 2 With two people one installing screws and the other supporting the dryer install one 5 16 screw per side attaching dryer to triangle bracket See Figure 8 page 5 15 3 Next install the remaining four 4 5 16 screws per side attaching dryer to washer See Figures 6 7 page 5 15 4 Reconnect the three harness connectors to the right of the water inlet valve assembly Water Valve Lid Switch...

Page 78: ...ryer Rear Panel 1 Unplug dryer or disconnect power 2 Turn off water supply to washer 3 Disconnect hot and cold inlet water hoses and dryer vent 4 If stacked laundry center is a gas unit a Turn off gas valve b Disconnect gas supply line 5 Remove Rear Dryer Panel Use a 5 16 driver to remove the 9 hex head screws securing the dryer rear panel to the dryer cabinet and three screws from the top See Fig...

Page 79: ...se a 5 16 driver to remove the four 4 hex head screws indicated in Figure 1 to dis assemble the angle support bracket from the back of the washer IMPORTANT To prevent damage to frame do NOT remove dryer support brackets with the dryer assembly installed Remove the 4 screws indicated Figure 1 Support Bracket Screws 4 Remove screw holding drain hose to rear panel Use a flat bladed screwdriver to unc...

Page 80: ...5 20 n 27 Stacked Laundry Center COMPONENT ACCESS Notes ...

Page 81: ...ER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS CUSTOMER EXPERIENCE CENTER PHONE 1 800 851 4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS www servicematters com IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL PHONE 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 47...

Page 82: ...27 GAS ELECTRIC STACKED LAUNDRY CENTER W11197006 ...

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