31
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Call the Whirlpool Canada LP Customer Interaction Centre toll
free:
1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories List
Canning Unit Kit
(coil element models)
Order Part Number 242905
Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464B
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463B
Cooktop Scraper
(ceramic glass models)
Order Part Number RS300
Cooktop Care Kit
(on ceramic glass models)
Includes cleaner, protectant
and cleaning pads
Order Part Number 31580B
Cooktop Cleaning Pads
(ceramic glass models)
Order 9-pack Part Number 31609B
Order 3-pack Part Number 31610B
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462B
All-Purpose Appliance Cleaner
Order Part Number 31662B
Gas Grate and Drip Pan Cleaner
Order Part Number 31617B
Split-Rack with Removable Insert
Order Part Number 4396927