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The doors are difficult to open

Gaskets dirty or sticky? 

Clean gaskets and contact surfaces 

with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

Temperature is too warm

New installation?

 Allow 24 hours following installation for the 

refrigerator to cool completely.

Door(s) opened often or left open?

 Allows warm air to enter 

refrigerator. Minimize door openings and keep doors fully 
closed.

 

Large load of food added?

 Allow several hours for 

refrigerator to return to normal temperature.

 

Controls set correctly for the surrounding conditions?

 

Adjust the controls a setting colder. Check temperature in 
24 hours. See “Using the Controls.”

Temperature is too cold in refrigerator

Refrigerator air vent blocked?

 If the air vent located in the 

top, left, rear corner of the refrigerator compartment is 
blocked by items placed directly in front of it, the refrigerator 
will get too cold. Move items away from the air vent.

Ice storage bin in correct position?

 See “Ice Maker and Ice 

Storage Bin.” 

Controls set correctly for the surrounding conditions?

 

Adjust the controls a setting warmer. Check temperature in 
24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE:

 Some moisture buildup is normal.

Humid room?

 Contributes to moisture buildup.

Door(s) opened often or left open?

 Allows humid air to enter 

refrigerator. Minimize door openings and keep doors fully 
closed.

 

Ice and Water

The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply 
shut-off valve turned on?

 Connect refrigerator to water 

supply and turn water shut-off valve fully open. 

Kink in the water source line?

 A kink in the line can reduce 

water flow. Straighten the water source line. 

Ice maker turned on? 

Make sure ice maker is ON. See “Ice 

Maker and Ice Storage Bin.” 

New installation? 

Wait 24 hours after ice maker installation 

for ice production to begin. Wait 72 hours for full ice 
production.

Refrigerator door closed completely? 

Close the door firmly. 

If it does not close completely, see “The doors will not close 
completely.”

Large amount of ice recently removed?

 Allow 24 hours for 

ice maker to produce more ice. 

Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

Water filter installed on the refrigerator?

 Remove filter and 

operate ice maker. If ice volume improves, then the filter may 
be clogged or incorrectly installed. Replace filter or reinstall it 
correctly. 

Reverse osmosis water filtration system connected to 
your cold water supply?

 This can decrease water pressure. 

See “Water Supply Requirements.” 

The ice cubes are hollow or small

NOTE:

 This is an indication of low water pressure.

Water shut-off valve not fully open? 

Turn the water shut-off 

valve fully open.

Kink in the water source line?

 A kink in the line can reduce 

water flow. Straighten the water source line. 

Water filter installed on the refrigerator?

 Remove filter and 

operate ice maker. If ice quality improves, then the filter may 
be clogged or incorrectly installed. Replace filter or reinstall it 
correctly. 

Reverse osmosis water filtration system connected to 
your cold water supply?

 This can decrease water pressure. 

See “Water Supply Requirements.”

Questions remain regarding water pressure? 

Call a 

licensed, qualified plumber.

Off-taste, odor, or gray color in the ice

New plumbing connections?

 New plumbing connections 

can cause discolored or off-flavored ice.

 

Ice stored too long? 

Discard ice. Wash ice bin. Allow 

24 hours for ice maker to make new ice. 

Odor transfer from food?

 Use airtight, moisture proof 

packaging to store food. 

Are there minerals (such as sulfur) in the water?

 A water 

filter may need to be installed to remove the minerals. 

Water filter installed on the refrigerator?

 Gray or dark 

discoloration in ice indicates that the water filtration system 
needs additional flushing. Flush the water system before using 
a new water filter. Replace water filter when indicated. See 
“Water Filtration System.”

The water and ice dispenser will not operate properly 

Refrigerator connected to a water supply and the supply 
shut-off valve turned on?

 Connect refrigerator to water 

supply and turn water shut-off valve fully open.

Kink in the water source line?

 Straighten the water source 

line. 

New installation?

 Flush and fill the water system. See 

“Water and Ice Dispensers.”

Is the water pressure at least 35 psi (241 kPa)?

 The water 

pressure to the home determines the flow from the dispenser. 
See “Water Supply Requirements.”

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Summary of Contents for W10855069A

Page 1: ...r 5 Adjust the Doors 8 REFRIGERATOR USE 8 Opening and Closing Doors 8 Using the Controls 8 Crisper Humidity Control 10 Ice Maker and Ice Storage Bin 10 Water and Ice Dispensers 10 Water Filtration System 11 REFRIGERATOR CARE 12 Cleaning 12 Changing the Light Bulb 12 TROUBLESHOOTING 13 Refrigerator Operation 13 Temperature and Moisture 14 Ice and Water 14 PERFORMANCE DATA SHEET 16 WARRANTY 17 SÉCUR...

Page 2: ...ssages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when using your refrigerator follow these basic precautions SAVE THESE INSTRUCTIONS Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an ada...

Page 3: ... temperature range for optimum performance which reduces electricity usage and provides superior cooling is between 60 F 15 C and 90 F 32 C It is recommended that you do not install the refrigerator near a heat source such as an oven or radiator Important information to know about disposal of refrigerants Dispose of refrigerator in accordance with Federal and Local regulations Refrigerants must be...

Page 4: ...y Allow the storage tank on the reverse osmosis system to refill after heavy usage If your refrigerator has a water filter it may further reduce the water pressure when used in conjunction with a reverse osmosis system Remove the water filter See Water Filtration System If you have questions about your water pressure call a licensed qualified plumber Connect the Water Supply Read all directions be...

Page 5: ...rst three batches of ice produced Allow 3 days to completely fill the ice container Refrigerator Doors and Drawer All graphics referenced in the following instructions are included later in this section after Final Steps TOOLS NEEDED hex head socket wrench 2 Phillips screwdriver and a flat blade screwdriver IMPORTANT Your refrigerator may have a standard reversible refrigerator door with either a ...

Page 6: ...or gasket magnets to hold the door in place while you are working 3 Align the door so that the bottom of the refrigerator door aligns evenly with the top of the freezer drawer Tighten all screws 4 Reconnect the wiring plug on top of the left hand side refrigerator door 5 Reconnect the water line by pulling back the locking collar ring while firmly pushing the water line into the connector 6 Check ...

Page 7: ...al A Loosen 4 Door Bracket Screws A Drawer Front Replacement Door Removal Replacement Top Hinges A Hinge Cover Screw B Top Hinge Cover C 5 16 Hex Head Hinge Screws D Top Hinge A Hinge Pin Cover C Hinge Screws B Bottom Hinge Bottom Hinges A B C B A C D Connections A B A Wiring Plug B Water Line Connection 1 A 3 32 Setscrew A Handles 2 A 3 32 Setscrew A Handle ...

Page 8: ...eling screws clockwise It may take several more turns and you should turn both screws the same amount 4 Replace the base grille REFRIGERATOR USE Opening and Closing Doors There are two refrigerator compartment doors The doors can be opened and closed either separately or together There is a vertically hinged seal on the left refrigerator door When the left hand refrigerator door is opened the hing...

Page 9: ...ress FAST COOL to lower the set point When you have finished viewing and adjusting if desired both the refrigerator and freezer set points press FILTER to save the settings NOTE To exit without saving changes press ICE TYPE at any time while in Adjust mode or allow about 60 seconds of inactivity and Adjust mode will turn off automatically When adjusting temperature set points use the following cha...

Page 10: ...locked in place for proper ice dispensing 1 Slide the ice bin into the guide rails located on either side of the enclosure 2 Push the ice bin in until resistance is felt Raise the front slightly and push the ice bin in until an audible click is heard Ice Production Rate Allow 24 hours to produce the first batch of ice Discard the first three batches of ice produced The ice maker should produce app...

Page 11: ...time to turn the dispenser light off The dispenser lights are LEDs that cannot be changed If it appears that your dispenser lights are not working see Troubleshooting for more information The Dispenser Lock The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets NOTE The lock feature does not shut off power to the refrigerator to the ice ma...

Page 12: ...d dry removable parts and interior surfaces thoroughly 3 Plug in refrigerator or reconnect power Clean the Touch Screen Display on the Dispenser Panel 1 Make sure the refrigerator is unplugged or the power is disconnected before wiping the screen to avoid unintentionally changing the settings 2 Mix a solution of mild detergent in warm water Dampen a soft lint free cloth with the solution and gentl...

Page 13: ...old fuse blown or circuit breaker tripped Replace the fuse or reset the circuit breaker If the problem continues call an electrician Are controls on Make sure the refrigerator controls are ON See Using the Controls New installation Allow 24 hours following installation for the refrigerator to cool completely NOTE Adjusting the temperature controls to coldest setting will not cool either compartmen...

Page 14: ...he ice maker ejector arm Remove ice from the ejector arm with a plastic utensil Water filter installed on the refrigerator Remove filter and operate ice maker If ice volume improves then the filter may be clogged or incorrectly installed Replace filter or reinstall it correctly Reverse osmosis water filtration system connected to your cold water supply This can decrease water pressure See Water Su...

Page 15: ...e water pressure See Water Supply Requirements Water is leaking from the dispenser system NOTE One or two drops of water after dispensing is normal Glass not being held under the dispenser long enough Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever New installation Flush the water system See Water and Ice Dispensers Recently changed water filter Flush the wate...

Page 16: ...acturer s limited warranty name and telephone number Application Guidelines Water Supply Parameters System tested and certified by NSF International against NSF ANSI Standard 42 53 401 and CSA B483 1 for the reduction of contaminants specified on the Performance Data Sheet Substance Reduction Aesthetic Effects Influent Challenge Concentration Maximum Permissable Product Water Concentration Average...

Page 17: ...r water filters preservation solutions etc 5 Defects or damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or L P gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or m...

Page 18: ...W10855069A SP PN W10857666A 2016 Whirlpool All rights reserved Used under license in Canada 2016 Whirlpool Tous droits réservés Emploi sous licence au Canada 02 16 ...

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