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Top of the refrigerator compartment - Slide the light shield 
toward the back of the compartment to release it from the 
light assembly. 

3.

Replace the burned-out LED bulb(s) with a bulb of the same 
size, shape, and wattage.

To replace the burned-out LED bulb with an LED bulb, 
order Part Number W10565137 (3.6 watts).

NOTE:

 Some LED replacement bulbs are not 

recommended for wet/damp environments. The 
refrigerator and freezer compartments are considered 
to be wet/damp environments. If using a brand of LED 
bulb other than the recommended LED bulb, before 
installation, read and follow all instructions on the LED 
packaging.

If an incandescent bulb is used to replace an LED bulb, 
use only incandescent bulbs for household appliances 
with a maximum of 40 watts.

4.

Replace the light shield.

5.

Plug in refrigerator or reconnect power.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, 
refer to the warranty page in this manual and scan the code with your mobile device, or visit 

www.whirlpool.com/product_help

In Canada, visit 

www.whirlpool.ca

.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence. 

Refrigerator Operation

The refrigerator will not operate

Power cord unplugged?

 Plug into a grounded 3 prong outlet.

Is outlet working?

 Plug in a lamp to see if the outlet is 

working.

Household fuse blown or circuit breaker tripped?

 Replace 

the fuse or reset the circuit breaker. If the problem continues, 
call an electrician. 

Are controls on?

 Make sure the refrigerator controls are ON. 

See “Using the Controls.”

New installation?

 Allow 24 hours following installation for the 

refrigerator to cool completely.   

NOTE: 

Adjusting the temperature controls to coldest setting 

will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its 
high-efficiency compressor and fans. The unit may run even 
longer if the room is warm, a large food load is added, doors are 
opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this 
reduction, you may hear intermittent noises from your new 
refrigerator that you did not notice from your old model. Below are 
listed some normal sounds with explanations.

Buzzing

 - heard when the water valve opens to fill the ice 

maker

Pulsating

 - fans/compressor adjusting to optimize 

performance

Hissing/Rattling

 - flow of refrigerant, movement of water 

lines, or from items placed on top of the refrigerator

Sizzling/Gurgling

 - water dripping on the heater during 

defrost cycle

Popping

 - contraction/expansion of inside walls, especially 

during initial cool-down

Water running

 - may be heard when ice melts during the 

Defrost cycle and water runs into the drain pan

Creaking/Cracking 

- occurs as ice is being ejected from the 

ice maker mold

The doors will not close completely

Door blocked open?

 Move food packages away from door. 

Bin or shelf in the way?

 Push bin or shelf back into the 

correct position. 

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, 
fire, or electrical shock.

WARNING

Summary of Contents for W10855069A

Page 1: ...r 5 Adjust the Doors 8 REFRIGERATOR USE 8 Opening and Closing Doors 8 Using the Controls 8 Crisper Humidity Control 10 Ice Maker and Ice Storage Bin 10 Water and Ice Dispensers 10 Water Filtration System 11 REFRIGERATOR CARE 12 Cleaning 12 Changing the Light Bulb 12 TROUBLESHOOTING 13 Refrigerator Operation 13 Temperature and Moisture 14 Ice and Water 14 PERFORMANCE DATA SHEET 16 WARRANTY 17 SÉCUR...

Page 2: ...ssages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when using your refrigerator follow these basic precautions SAVE THESE INSTRUCTIONS Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an ada...

Page 3: ... temperature range for optimum performance which reduces electricity usage and provides superior cooling is between 60 F 15 C and 90 F 32 C It is recommended that you do not install the refrigerator near a heat source such as an oven or radiator Important information to know about disposal of refrigerants Dispose of refrigerator in accordance with Federal and Local regulations Refrigerants must be...

Page 4: ...y Allow the storage tank on the reverse osmosis system to refill after heavy usage If your refrigerator has a water filter it may further reduce the water pressure when used in conjunction with a reverse osmosis system Remove the water filter See Water Filtration System If you have questions about your water pressure call a licensed qualified plumber Connect the Water Supply Read all directions be...

Page 5: ...rst three batches of ice produced Allow 3 days to completely fill the ice container Refrigerator Doors and Drawer All graphics referenced in the following instructions are included later in this section after Final Steps TOOLS NEEDED hex head socket wrench 2 Phillips screwdriver and a flat blade screwdriver IMPORTANT Your refrigerator may have a standard reversible refrigerator door with either a ...

Page 6: ...or gasket magnets to hold the door in place while you are working 3 Align the door so that the bottom of the refrigerator door aligns evenly with the top of the freezer drawer Tighten all screws 4 Reconnect the wiring plug on top of the left hand side refrigerator door 5 Reconnect the water line by pulling back the locking collar ring while firmly pushing the water line into the connector 6 Check ...

Page 7: ...al A Loosen 4 Door Bracket Screws A Drawer Front Replacement Door Removal Replacement Top Hinges A Hinge Cover Screw B Top Hinge Cover C 5 16 Hex Head Hinge Screws D Top Hinge A Hinge Pin Cover C Hinge Screws B Bottom Hinge Bottom Hinges A B C B A C D Connections A B A Wiring Plug B Water Line Connection 1 A 3 32 Setscrew A Handles 2 A 3 32 Setscrew A Handle ...

Page 8: ...eling screws clockwise It may take several more turns and you should turn both screws the same amount 4 Replace the base grille REFRIGERATOR USE Opening and Closing Doors There are two refrigerator compartment doors The doors can be opened and closed either separately or together There is a vertically hinged seal on the left refrigerator door When the left hand refrigerator door is opened the hing...

Page 9: ...ress FAST COOL to lower the set point When you have finished viewing and adjusting if desired both the refrigerator and freezer set points press FILTER to save the settings NOTE To exit without saving changes press ICE TYPE at any time while in Adjust mode or allow about 60 seconds of inactivity and Adjust mode will turn off automatically When adjusting temperature set points use the following cha...

Page 10: ...locked in place for proper ice dispensing 1 Slide the ice bin into the guide rails located on either side of the enclosure 2 Push the ice bin in until resistance is felt Raise the front slightly and push the ice bin in until an audible click is heard Ice Production Rate Allow 24 hours to produce the first batch of ice Discard the first three batches of ice produced The ice maker should produce app...

Page 11: ...time to turn the dispenser light off The dispenser lights are LEDs that cannot be changed If it appears that your dispenser lights are not working see Troubleshooting for more information The Dispenser Lock The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets NOTE The lock feature does not shut off power to the refrigerator to the ice ma...

Page 12: ...d dry removable parts and interior surfaces thoroughly 3 Plug in refrigerator or reconnect power Clean the Touch Screen Display on the Dispenser Panel 1 Make sure the refrigerator is unplugged or the power is disconnected before wiping the screen to avoid unintentionally changing the settings 2 Mix a solution of mild detergent in warm water Dampen a soft lint free cloth with the solution and gentl...

Page 13: ...old fuse blown or circuit breaker tripped Replace the fuse or reset the circuit breaker If the problem continues call an electrician Are controls on Make sure the refrigerator controls are ON See Using the Controls New installation Allow 24 hours following installation for the refrigerator to cool completely NOTE Adjusting the temperature controls to coldest setting will not cool either compartmen...

Page 14: ...he ice maker ejector arm Remove ice from the ejector arm with a plastic utensil Water filter installed on the refrigerator Remove filter and operate ice maker If ice volume improves then the filter may be clogged or incorrectly installed Replace filter or reinstall it correctly Reverse osmosis water filtration system connected to your cold water supply This can decrease water pressure See Water Su...

Page 15: ...e water pressure See Water Supply Requirements Water is leaking from the dispenser system NOTE One or two drops of water after dispensing is normal Glass not being held under the dispenser long enough Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever New installation Flush the water system See Water and Ice Dispensers Recently changed water filter Flush the wate...

Page 16: ...acturer s limited warranty name and telephone number Application Guidelines Water Supply Parameters System tested and certified by NSF International against NSF ANSI Standard 42 53 401 and CSA B483 1 for the reduction of contaminants specified on the Performance Data Sheet Substance Reduction Aesthetic Effects Influent Challenge Concentration Maximum Permissable Product Water Concentration Average...

Page 17: ...r water filters preservation solutions etc 5 Defects or damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or L P gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or m...

Page 18: ...W10855069A SP PN W10857666A 2016 Whirlpool All rights reserved Used under license in Canada 2016 Whirlpool Tous droits réservés Emploi sous licence au Canada 02 16 ...

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