9
The motor seems to run too much
■
Is the room temperature hotter than normal? Expect the
motor to run longer under warm conditions. At normal room
temperatures, expect your motor to run about 40% to 80% of the
time. Under warmer conditions, expect it to run even more of the
time.
■
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. It is normal for the motor to run longer in order to
cool the refrigerator back down.
■
Is the door opened often? Expect the motor to run longer when
this occurs. In order to conserve energy, try to get everything you
need out of the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is removed.
■
Is the control set correctly for the surrounding conditions?
See “Using the Control.”
■
Is the door closed completely? Push the doors firmly shut. If
they will not shut all the way, see “The doors will not close
completely” later in this section.
■
Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
“Cleaning.”
Temperature is too warm
■
Is the door opened often? Be aware that the refrigerator will
warm when this occurs. In order to keep the refrigerator cool, try
to get everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door as soon
as the food is removed.
■
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. It can take several hours for the refrigerator to return
to the normal temperature.
■
Is the control set correctly for the surrounding conditions?
See “Using the Control.”
There is interior moisture buildup
■
Is the door opened often? To avoid humidity buildup, try to get
everything you need out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as soon as the
food is removed. When the door is opened, humidity from the
room air enters the refrigerator. The more often the door is
opened, the faster humidity builds up, especially when the room
itself is very humid.
■
Is the room humid? It is normal for moisture to build up inside
the refrigerator when the room air is humid.
■
Is the food packaged correctly? Check that all food is securely
wrapped. Wipe off damp food containers before placing in the
refrigerator.
■
Is the control set correctly for the surrounding conditions?
See “Using the Control.”
The door is difficult to open
■
Is the gasket dirty or sticky? Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
The door will not close completely
■
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less space.
■
Are the shelves out of position? Put the shelves back into their
correct positions. See “Refrigerator Use” for more information.
■
Is the gasket sticking? Clean the gasket and the surface that it
touches. Rub a thin coat of paraffin wax on the gasket following
cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you
still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will help
us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only
use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are made
with the same precision used to build every new Gladiator
™
GarageWorks appliance.
To locate factory specified replacement parts in your area, call our
Customer Interaction Center telephone number or your nearest
designated service center.
In the U.S.A.
Call the Gladiator
™
GarageWorks Customer Interaction Center
toll free: 1-866-342-4089.
Our consultants provide assistance with:
■
Features and specifications on our full line of products.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and service
companies. Gladiator
™
GarageWorks designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United States.
To locate the Gladiator
™
GarageWorks designated service
company in your area, you can also look in your telephone
directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Gladiator
™
GarageWorks with any questions or concerns at:
Gladiator
™
GarageWorks
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll free:
1-800-807-6777. Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Whirlpool Canada Inc.
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
