5-6
n
Whirlpool 2014 CABRIO
®
Direct Drive Washer
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Display
Washer
Function
Recommended
Procedure
Est. Time
in Seconds
001
Warm water fills through
the Detergent valve
If not water, use service test load control to
manually turn on and test the valve.
10
002
Cold water fills through
the Fabric Softener valve
If not water, use service test load control to
manually turn on and test the valve.
10
003
Hot water fills through
the Bleach/Oxi valve*
If not water, use service test load control to
manually turn on and test the valve.
10
004
Warm water fills through
the detergent valve to
minimum water level
If not water, use service test load control to
manually turn on and test the valve.
50-70
005
Validates pressure sensor If this step fails, replace the appliance
control unit.
Up to 5
006
Validates inlet thermistor If this step fails, go to and complete the
Temperature Thermistor test.
Up to 5
007
Validates IPM thermistor
If this step fails, replace the appliance
control unit.
Up to 5
008
Turns on heater*
If heater does not turn on, use service test
load control to manually turn on and test the
heater.
8
009
Recirculates* for 10
seconds
If water is not being recirculated, use service
test load control to test the recirculation
pump.
10
010
Skip
N/A
---
011
Lid will lock
Lid must be closed. If lid does not lock, use
service test load control to manually test the
lid lock.
10
012
Skip
N/A
---
013
Drain pump on for 15
seconds
If water is not draining, use service test load
control to test the drain pump.
20
Service Diagnostics Execution
When Service Diagnostics is activated, any load(s) that were manually commanded on will be turned off. Service Diagnostics
will start and the step number within the Service Diagnostics sequence will be shown on the display.
NOTE:
The basket must be
empty during this test.
Service Diagnostic Chart
* On models without bleach/oxi valve, heater, and/or recirculation pump, steps 3, 8, and 9 will be skipped.