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PAGE 5
FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DES
TROY
Service Diagnostics Execution
When Service Diagnostics is activated,
any load(s) that were manually commanded
on will be turned off. Service Diagnostics
Service Diagnostics Chart
Washer
Recommended
Est. Time
Display
Function
Procedure
In Seconds
001
Warm water
If no water, use service test load
10
fills through the
control to manually turn on and test
Detergent valve
the valve. See page 4.
002
Cold water fills
If no water, use service test load
10
through the Fabric
control to manually turn on and test
Softener valve
the valve. See page 4.
003
Hot water fills
If no water, use service test load
10
through the
control to manually turn on and test
Bleach/Oxi valve*
the valve. See page 4.
004
Warm water
If no water, use service test load
50–70
fills through the
control to manually turn on and test
detergent valve
the valve. See page 4.
to
minimum
water
level
005
Validates pressure
If this step fails, replace the
Up to 5
sensor
machine
control.
006
Validates inlet
If this step fails, go to and complete
Up to 5
thermistor
Test #5: Temperature Thermistor,
page
18.
007
Validates IPM
If this step fails, replace the
Up to 5
thermistor
machine
control.
008
Turns on heater*
If heater does not turn on, use service
8
test load control to manually turn on
and test the heater. See page 4.
009
Recirculates*
If water is not being recirculated,
10
for 10 seconds
use service test load control to test
the recirculation pump. See page 4.
010 Skip
N/A
–
011
Lid will lock
Lid must be closed. If lid does not lock,
10
use service test load control to manually
test the lid lock. See page 4.
012 Skip
N/A
–
013
Drain pump on
If water is not draining, use service
20
for 15 seconds
test load control to test the drain
pump. See page 4.
* On models without bleach/oxi valve, heater, and/or recirculation pump, steps 3, 8, and 9
will be skipped.
will start and the step number within the
Service Diagnostics sequence will be shown
on the display.
NOTE:
The basket must be
empty during this test.