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29

AFTER-SALES SERVICE

Before contacting After-Sales Service:

1.

Try to remedy the problem yourself 
(see “Troubleshooting guide”).

2.

Restart the programme to check whether the 
problem has solved itself.

3.

If the machine continues to function incorrectly, 
call After-Sales Service.

Specify:

The nature of the problem.

The exact model of the appliance.

The service code (number after the word 
SERVICE).

The After-Sales Service sticker is on the 
inside of the door.

Your full address.

Your telephone number and area code.
After-Sales Service phone numbers and 
addresses are given on the guarantee card. 
Alternatively, consult the dealer where you 
purchased the appliance.

TRANSPORT AND HANDLING

Never move the appliance carrying by the worktop.

1.

Unplug the appliance.

2.

Turn off the tap.

3.

Remove the water supply and drain hose.

4.

Eliminate all water from the hoses and from the appliance (see “Removing the filter”, 
“Draining residual water”).

5.

Fit the transit bolts (obligatory) (see “Installation”).

3gb10006.fm5  Page 29  Tuesday, May 15, 2001  3:21 PM

Summary of Contents for AWM 5500

Page 1: ...THE WASHING MACHINE PREPARATION OF THE WASHING DETERGENTS AND ADDITIVES LIQUID BLEACH HYPOCHLORITE DYEING WASHING PROGRAMME REMOVING THE FILTER DRAINING RESIDUAL WATER CARE AND MAINTENANCE TROUBLESHOOTING GUIDE AFTER SALES SERVICE TRANSPORT AND HANDLING INSTALLATION 3gb10006 fm5 Page 17 Tuesday May 15 2001 3 21 PM ...

Page 2: ...chine is connected to a built in drainage system ensure the latter is equipped with a vent to avoid simultaneous loading and draining of water siphoning effect 6 Electrical connections Electrical connections must be carried out by a qualified technician in compliance with the manufacturer s instructions and current standard safety regulations Voltage information power consumption and electrical pr...

Page 3: ...in compliance with local waste disposal regulations Before scrapping of your old machine cut off the power cable so that it cannot be connected to the mains Remove detergent from compartment if you intend scrapping your appliance 4 Child safety Children must not be allowed to play with the washing machine 5 General recommendations When the appliance is not in use unplug it and turn off the tap Bef...

Page 4: ...ance drum and tub 3 Fasteners Close zips and fasten buttons or hooks loose belts or ribbons should be tied together Stain removal Blood milk egg and other organic substances are generally removed by the enzyme phase of the programme To remove red wine coffee tea grass and fruit stains etc add a stain removing agent in detergent dispenser compartment or chlorine bleach in compartment depending on m...

Page 5: ...full load follow the detergent manufacturer s instructions half load 3 4 the amount used for a full load minimum load about 1 kg half the amount used for a full load water hardness in your area ask for information from your water company soft water requires less detergent than hard water Notes Too much detergent can result in excess foam formation and the reduction of washing efficiency If the app...

Page 6: ...ne The machine will automatically deliver both products to the laundry at the appropriate time the detergent is added in the main wash the bleach is added during the second cold rinse Filling the detergents and additives 1 Pull out the detergent dispenser to its full extent The dispenser will have three or four chambers depending on model 2 Fill the detergent Programme with pre and main wash Main ...

Page 7: ...laundry and your appliance will be damaged Poor the diluted bleach into chamber and start the machine After this pre bleach wash do a normal wash in which more not bleachable laundry can be added Add detergent into chamber and start a wash programme For this subsequent wash a lower temperature wash programme for example 40 C can be sufficient because of the pre bleach treatment In this way energy ...

Page 8: ...sition 1 Press the On Off button The indicator light turns off 2 Cancel the special options by pressing the appropriate buttons 3 Turn the water supply tap off 4 Wait for the door to unlock about one minute 5 Open the door and unload the machine N B Do not fully close the door but leave it ajar to allow the drum to dry out Changing programme 1 Press the On Off button The indicator lights turns off...

Page 9: ...y pins etc IMPORTANT Make sure the water has had time to cool before draining the appliance 1 Switch off the appliance 2 Unplug the machine from the mains 3 Unclip the drain hose connection on the rear part of the machine see arrow A and B 4 Place a container in suitable size beside the machine Note After a correct draining cycle the residual water amounts about up to 1 litre but there can be up t...

Page 10: ... clean the filter two or three times a year see Removing the filter Detergent dispenser 1 Disengage the detergent dispenser by pressing the release lever and lately remove the drawer 2 Remove the inserts softener compartment and the siphon from the chlorine bleach compartment if available four chambers model A 3 Wash all the parts under running water 4 Replace the parts and refit the detergent dis...

Page 11: ... from the washing machine with pliers and clean it 7 Replace the filter and screw the hose connection back on to the machine 8 Turn on the tap and ensure that the connections are completely water tight For machines with Water Stop hose B 1 Turn off the tap 2 Unscrew the hose from the tap 3 Clean the filter 4 Screw the Water Stop hose back onto the tap 5 Turn on the tap and ensure that the connecti...

Page 12: ...installed on all four feet see Installation Instructions the transit bolts have been removed The transit bolts must be removed before the appliance can be used see Installation Instructions Water Stop fault depending on model When the appliance detects a water leakage the pump runs continuously Switch off the appliance unplug it and make sure that the water tap is closed The Water Stop may have be...

Page 13: ...vice sticker is on the inside of the door Your full address Your telephone number and area code After Sales Service phone numbers and addresses are given on the guarantee card Alternatively consult the dealer where you purchased the appliance TRANSPORT AND HANDLING Never move the appliance carrying by the worktop 1 Unplug the appliance 2 Turn off the tap 3 Remove the water supply and drain hose 4 ...

Page 14: ...it screws and transit bar before transporting the appliance by repeating the above steps in reverse order In order to locate the screws and bar correctly it will be necessary to remove the appliance top having first made sure that the appliance is disconnected from water and electricity supplies Adjust the feet If the floor is uneven adjust the levelling feet as required do not insert pieces of wo...

Page 15: ...rom your dealer This operation must be carried out exclusively by a licensed electrician The appliance must not be connected to the mixing tap of a non pressurized water heater The inlet hose and the plastic enclosure at the tap connection contain electrical components Do not cut the hose and do not immerse the plastic enclosure in water A B Connect the water drain hose Drain hose Drain hose conne...

Page 16: ... as follows 2 1 Polarized Plugs e g 3 pin 13 amp plug conforming to BS 1363A a The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured green and yellow b The BLUE wire must be connected to the terminal which is marked with the letter N or coloured blue c The BROWN wire must be connected to the terminal which is ma...

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