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1. The appliance is not working properly.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Has the fuse blown?
• Is the power cord in perfect condition?
• Is the thermostat set to
●
?
2. Temperature inside the compartments is
not low enough.
• Are the doors closed properly?
• Is the appliance installed near a heat source?
• Is the thermostat setting correct?
• Are the air circulation vents blocked?
3. Temperature inside the freezer is too low.
• Is the thermostat setting correct?
4. Water collects at the bottom of the
freezer.
• Was the freezer cleaned properly before
being switched on?
• Is the appliance connected and being used
properly?
• Is the door shut properly?
5. The yellow, red and green leds do not
light up. Perform checks for problem 1,
then: Contact After-Sales Service.
6. The red led remains lit and the acoustic
alarm (if supplied) sounds.
Check:
• Was the freezer switched on according to
instructions?
• Was too much food frozen at one time?
• Is the door shut properly?
• Is the freezer faulty?
• Is the thermostat setting too high?
Notes:
•
The front edge of the appliance may be
hot. This prevents the formation of
condensation and is not a defect.
•
Gurgling and hissing noises due to
expansion in the refrigerant circuit are
normal.
Before contacting After-Sales Service:
1. See if you can solve the problem yourself
(see “Troubleshooting guide“).
2. Switch the appliance on again to see if the
problem has been solved. If it has not,
disconnect the appliance from the power
supply and wait for about an hour before
switching on again.
3. If the problem persists after this course of
action, contact After-sales Service.
Specify:
• The nature of the problem.
• The model.
• The Service number (the number after the
word SERVICE on the data plate).
• Your full address.
• Your telephone number and area code.
Note:
The direction of door opening can be
changed. If this operation is performed by
After-sales Service it is not covered by the
warranty.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
40058-gb.fm5 Page 17 Monday, October 9, 2000 5:54 PM
