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TROUBLESHOOTING 

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

GENERAL OPERATION

Possible Causes and/or Recommended Solutions

Refrigerator will not operate

 

Not connected to an electrical supply

 - Plug the power cord into a grounded 3 prong outlet. 

Do not use an extension cord.

 

No power to the electrical outlet

 - Plug in a lamp to see if the outlet is working.

 

Household fuse has blown or circuit breaker has tripped

 - Replace the fuse or reset the 

circuit breaker. If the problem continues, contact a licensed electrician.

 

New installation

 - Following installation, allow 24 hours for the refrigerator and freezer to cool 

completely.

NOTE:

 Adjusting the temperature control(s) to the coldest setting will not cool either 

compartment (refrigerator or freezer) more quickly.

Motor seems to run too much

 

Your new refrigerator has an energy-efficient motor

 - The refrigerator may run longer than 

you’re used to, because the compressor and fans operate at lower speeds that are more energy-

efficient. This is normal.

NOTE:

 Your refrigerator may run even longer if the room is warm, a large load of food is added, 

the doors are opened often, or if a door has been left open.

Refrigerator seems noisy

The compressor in your new refrigerator regulates temperature more efficiently and uses less energy 

than older models. During various stages of operation, you may hear normal operating sounds that 

are unfamiliar.

The following noises are normal:

 

Buzzing/Clicking

 - Heard when the water valve opens and closes to dispense water or fill the 

ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not 

connected to a water line, turn off the ice maker.

 

Cracking/Crashing

 - Heard when ice is ejected from the ice maker mold.

 

Popping

 - Heard when the inside walls contract/expand, especially during initial cooldown.

 

Pulsating/Whirring

 - Heard when the fans/compressor adjust to optimize performance during 

normal operation.

 

Rattling

 - Heard when water passes through the water line, or due to the flow of refrigerant. 

Rattling may also come from items placed on top of the refrigerator.

 

Water running or gurgling

 - Heard when ice melts during the defrost cycle and water runs into 

the drain pan.

 

Sizzling

 - Heard when water drips onto the heater during the defrost cycle.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, 

fire, or electrical shock.

WARNING

Summary of Contents for 8WRS21SNHW

Page 1: ... Use Care Installation Guide and Online Warranty Registration Information ய ݡ щБ ăֹϡᄲ ځ ăщ ݑ შ ܲዳྤफ़ Model ଐ ێۂ ໔ Health Safety Use Care Installation Guide 產品安全指引 使用說明 安裝指南 Model 產品型號 8WRS21SNHW www whirlpool com tw ...

Page 2: ...Removal 6 Location Requirements 7 Electrical Requirements 7 Water Supply Requirements 7 Connect Water Supply 8 OPERATING YOUR REFRIGERATOR 10 Using the Controls 10 Crisper Humidity Control on some models 11 REFRIGERATOR CARE 11 Cleaning 11 Lights 12 Vacation and Moving Care 12 Freezer Shelf number of shelves varies by model 12 TROUBLESHOOTING 13 PERFORMANCE DATA SHEET 18 冰箱安全事項 19 安裝說明 20 拆封冰箱的包裝 ...

Page 3: ...tall the refrigerator Disconnect the power before installing the ice maker on ice maker kit ready models only Use a sturdy glass when dispensing ice on some models Do not hit the refrigerator glass doors on some models This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been g...

Page 4: ...ation to know about disposal of refrigerants Dispose of refrigerator in accordance with Federal and Local regulations Refrigerants must be evacuated by a licensed EPA certified refrigerant technician in accordance with established procedures WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator Failure to do so can result in back or other injury When Moving Your R...

Page 5: ...with 4 long as minimum TORX T30 screwdriver WARNING Electrical Shock Hazard Disconnect power before removing doors Failure to do so can result in death or electrical shock 9 10 11 3 2 12 7 6 5 A C B 4 A A A 1 8 A Top Left Hinge Door Removal Top Right Hinge Left and Right Bottom Hinge Wiring Water Dispenser Tubing Full Refrigerator Base Grille Water Filter Door and Base Grille Alignment Screw Locki...

Page 6: ...bottom hinges have been removed please follow the next instructions for re installation 1 Reinstall both bottom hinges using a 5 16 nut driver to tighten screws See graphic 9 2 If your model has water dispensing in the door Lift the freezer door enough to feed the water dispenser tubing and wiring through the bottom hinge pin NOTE This may require two people one to lift the door and the other to f...

Page 7: ...ccommodate the wrench tool so that it fits in the space 2 Use a 5 16 open ended wrench tool to turn the alignment screw See picture 12 Depending on how the refrigerator door is misaligned in relation to the freezer door you must turn the screw to the right to raise or to the left to lower the refrigerator door until both doors have been aligned vertically 3 Tighten the 11 16 locking nut with the w...

Page 8: ...commended Electrical Requirements Before you move your refrigerator into its final location it is important to make sure you have the proper electrical connection Recommended Grounding Method A 115 V 60 Hz AC only 15 A or 20 A fused grounded electrical supply is required It is recommended that a separate circuit serving only your refrigerator be provided Use an outlet that cannot be turned off by ...

Page 9: ...y local codes and ordinances The gray water tubing on the back of the refrigerator which is used to connect to the household water line is a plastic tube Copper and plastic tubing connections from the household water line to the refrigerator are acceptable and will help avoid off taste or odor in your ice or water Check for leaks If plastic tubing is used instead of copper we recommend the followi...

Page 10: ...ain water supply Flush the tubing until water is clear Turn OFF the shutoff valve on the water pipe Coil the copper tubing Connect to Refrigerator Style 1 1 Unplug refrigerator or disconnect power 2 Remove and discard the short black plastic part from the end of the water line inlet 3 Thread the nut onto the end of the tubing Tighten the nut by hand Then tighten it with a wrench two more turns Do ...

Page 11: ... click on Temp Setting button makes refrigerator compartment colder LED indicator on in 1 snowflake is Less Cold LED indicator on in 2 3 or 4 snowflake is colder All LED indicator on is coldest once you get to the last level the system will go back to the initial level The Freezer Control adjusts the freezer compartment temperature Settings to the front of the mid setting make the temperature less...

Page 12: ...oroughly clean both sections to eliminate odors To avoid odor transfer and drying out of food wrap or cover foods tightly To Clean Your Refrigerator NOTE Do not use abrasive or harsh cleaners such as window sprays scouring cleansers flammable fluids cleaning waxes concentrated detergents bleaches or cleansers containing petroleum products on plastic parts interior and door liners or gaskets Do not...

Page 13: ...FF right setting 2 Remove all food from the refrigerator and pack all frozen food in dry ice 3 Empty the ice bin 4 Unplug refrigerator 5 Clean wipe and dry thoroughly 6 Take out all removable parts wrap them well and tape them together so they don t shift and rattle during the move 7 Depending on the model raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so...

Page 14: ...en or if a door has been left open Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models During various stages of operation you may hear normal operating sounds that are unfamiliar The following noises are normal Buzzing Clicking Heard when the water valve opens and closes to dispense water or fill the ice mak...

Page 15: ...h a soft dry cloth Room is humid A humid environment contributes to moisture buildup Use the refrigerator only in an indoor location with as little humidity as possible Doors are opened often or not closed completely This allows humid air to enter the refrigerator Minimize door openings keep the doors fully closed and make sure both doors are properly sealed Interior lights do not work Doors have ...

Page 16: ...in decreased ice production small ice cubes and or hollow or irregularly shaped ice Straighten the water line Ice maker is not turned on Turn on the ice maker See Ice Maker and Storage Bin in the User Instructions or User Guide New installation After connecting the refrigerator to a water source flush the water system See Water and Ice Dispensers in the User Instructions or User Guide Wait 24 hour...

Page 17: ...er Guide Ice or water has an off taste odor or gray color New plumbing connections New plumbing connections can result in off flavored or discolored ice or water This problem should go away over time Ice has been stored too long Discard the ice and wash the ice bin Allow 24 hours for the ice maker to produce new ice Odor has transferred from food Use airtight moisture proof packaging to store food...

Page 18: ...ting Make sure the ice chute is free of ice shavings or pieces Water is leaking from the back of the refrigerator Water line connections are not fully tightened Make sure all connections are firmly tightened See Connect Water Supply section Water from the dispenser is not cool enough on some models NOTE Water from the dispenser is chilled to 50 F 10 C New installation Allow 24 hours after installa...

Page 19: ... kPa Temp 68 F to 71 6 F 20 C to 22 C Rated service capacity 200 gallons 757 liters It is important that operational maintenance and filter replacement requirements be carried out for the product to perform as advertised Property damage can occur if all instructions are not followed Use replacement filter according you filtration system see Ice and Water in the User Guide Water Filter Water Filtra...

Page 20: ... TM 2020 All rights reserved 版權所有 05 20 W11395901B 進口廠商 台灣惠而浦有限公司 地址 新北市縣民大道二段68號17樓 電話 0800 258 558 官網及 RoHS 資訊 www whirlpool com tw ...

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