
Table
1 Outdoor fault code
Fault
code
Fault
d
escription
Possible
r
eason
s for
a
bnormality
How to
d
eal
w
ith
R
emarks
1
Outdoor ambient
temperature sensor
fault
1.
The outdoor ambient temperature
sensor
is connected
loose
ly
;
2.
The outdoor ambient temperature
sensor
fails to work
;
3.
The sampling circuit
fails.
1.Reconnect the outdoor
ambient temperature sensor;
2.Replace the outdoor ambient
temperature sensor
components;
3.Replace the outdoor control
board components.
2
Outdoor coil
temperature sensor
fault
1.
The outdoor coil temperature
sensor
is connected loosely
;
2.
The outdoor coil temperature
sensor
fails to work
;
3.
The sampling circuit
fails.
1.Reconnect the outdoor coil
temperature sensor;
2.Replace the outdoor coil
temperature sensor
components;
3.Replace the outdoor control
board components.
3 The unit over-current
turn off fault
1.
Control board current sampling
circuit fail
s
;
2.
The current is over high because
the supply voltage is too low
;
3.
The compressor is blocked
;
4.
Overload in cooling mode
;
5.
Overload in heating mode
.
1.
Replace the electrical control
board components;
2.
Normal protection
;
3.
Replace the compressor
;
4.
Please see
N
OTE
3
;
5.
Please see N
OTE
4
.
4 EEprom Data error
1.
EE components fail
s
;
2.
EE components control circuit
fail
s
;
3.
EE components
are
insert
ed
incorrect
ly.
1.Replace the EE components;
2.Replace the outdoor control
board components;
3.Reassembl
e
the EE
components.
5
Cooling freezing
protection (the indoor
coil temperature is too
low) or heating
overload (indoor coil
temperature is too
high)
1.
The indoor unit can not blow air
normally;
2.
The room temperature is too low in
cooling mode or the room
temperature is too high in heating;
3.
The filter is dirty;
4.
The duct resistance is too high to
result in low air flow;
5.
The setting fan speed is too low;
6.
The indoor unit is not
installed
in
accordance with the installation
standards
,
and the
air inlet is too
close to the
air outlet .
1.
Check
whether
the indoor fan,
indoor
fan motor and
evaporator
work
normally;
2.
Normal protection;
3.
Clean the filter;
4.
Check the volume control
valve, duct length etc.;
5.
Set the speed with high speed;
6.
Reinstall the indoor unit
refer
ring
to
the user manual to
change the
distance between
the indoor
unit and the wall or
ceiling.
7
The communication
fault between the
indoor unit and
outdoor unit
1.
2.
The connection cable
is
connect
ed
improperly
between the indoor unit
and
outdoor unit;
The communication cable
is
connect
ed
loose
ly
;
3.
The communication cable
fails
;
4.
The indoor control board
fails
;
5.
The outdoor control board
fails
;
6.
Communication circuit fuse open;
7.
The specification of
communication cable is incorrect.
1.
2.
3.
Reconnect the connection
cable refer
ring
to the wiring
diagram;
Reconnect the communication
cable;
Replace the communication
cable;
4.
Replace the indoor control
board;
5.
Replace the outdoor control
board;
6.
Check the communication
circuit, adjust the DIP switch
and the short-circuit fuse.
7.
Choose suitable
communication cable
refer
ring
to
the user manual
The following is the fault code table of outdoor
units
.
Fault codes
-
3
6
-
Summary of Contents for WHU09CTA21S
Page 55: ...Cassette grille Optional parts WH AG4CT1 1 2 3 4 5 54 Parts list ...
Page 57: ...Cassette grille Optional parts WH AG4CT2 1 2 3 4 5 6 7 8 9 56 ...
Page 63: ...1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 62 Indoor unit WHU18CTA21S ...
Page 65: ... 64 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 Indoor unit WHU24CTA21S ...
Page 67: ...2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 66 Indoor unit WHU36CTA21S ...
Page 69: ...Outdoor unit WHU09SZA21S 68 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 ...
Page 70: ... Refrigerant cycle 69 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 ...
Page 71: ... Electrical parts 70 32 33 34 35 36 37 38 39 40 31 41 ...
Page 73: ...Outdoor unit WHU12SZA21S 72 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 ...
Page 74: ... Refrigerant cycle 73 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 ...
Page 75: ... Electrical parts 74 32 33 34 35 36 37 38 39 40 31 41 ...
Page 77: ...Outdoor unit WHU18SZA21S 76 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 ...
Page 78: ... Refrigerant cycle 77 17 18 19 20 21 22 23 24 25 26 27 28 29 30 35 31 34 48 32 33 ...
Page 79: ... Electrical parts 78 36 37 38 39 40 41 42 43 45 46 47 44 ...
Page 81: ...Outdoor unit WHU24SZA21S 80 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 ...
Page 82: ... Refrigerant cycle 22 23 24 25 26 27 28 29 30 32 33 34 35 36 31 81 37 ...
Page 83: ... Electrical parts 82 38 39 40 42 43 44 45 46 47 48 49 41 ...
Page 85: ...Outdoor unit WHU36SZA21S 84 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 ...
Page 86: ... Refrigerant cycle 85 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 33 31 ...
Page 87: ... Electrical parts 86 34 35 36 37 38 39 40 42 43 44 45 46 47 48 49 41 ...
Page 90: ......