© 2015 RVM Australia Pty Ltd. All Rights Reserved
11
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the stick mixer fails to operate:
1. Check to make sure the stick mixer is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE STICK MIXER YOURSELF.
CUSTOMER SERVICE
In the event you believe your slow cooker to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the slow cooker still does not
operate correctly, it may be defective.
Stick mixer does
not turn on.
TROUBLE
Stick mixer is not
plugged in.
POSSIBLE CAUSE
Check that stick mixer is
plugged into a working
power outlet and turned on.
POSSIBLE REMEDY
Chopper blade
not turning.
Possibly too much food
in the chopper bowl.
Reduce quantity of food
in the chopper bowl and
try again.
Paddle blade won’t
remove from potato
masher attachment.
Turning the blade the
wrong way.
Ensure the blade is turned
in a clockwise direction for
removal.
Lid won’t lock onto
the chopping bowl.
Chopping blade gear
misaligned.
Rotate the chopping blade
and retry fitting the lid.
Motor slowing down
and appears to be
struggling while in use.
Foods are too dense
or too much food in
the bowl or beaker.
Reduce quantity of food
and try again. Check speed
level is correct for your
ingredients. Refer page
