TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the blender fails to operate:
1.
Check to make sure the blender is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE BLENDER YOURSELF.
CUSTOMER SERVICE
In the event you believe your blender to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the blender still does not
operate correctly, it may be defective.
The blender fails to
work and the digital
display is not showing.
The blender fails to
work but the digital
display is showing.
TROUBLE
The jug is not
positioned properly.
The motor overheat
protection function
has been activated.
POSSIBLE CAUSE
Remove the jug and place
back onto the blender
base again.
Unplug the machine and
allow to cool for 15
minutes.
No reaction when
pressing keys but the
digital display is showing.
Water or residue on
the touch panel or
hands of operator.
Wipe touch panel with a
dry cloth. Shut blender
down and restart.
The blade is unable
to rotate and/or
motor is struggling.
Food material is too
hard, too large or too
much in the jar.
Remove some foods and
cut into smaller pieces.
Adjust to higher speed.
Abnormal noise when
in operation.
The main body or the
jug is not installed
properly/unbalanced.
Remove jug and check
for obstructions. Re-seat
onto blender base.
.
POSSIBLE REMEDY
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