Westinghouse WGEN3600C, User Manual

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22 | Westinghouse Outdoor Power Equipment, LLC
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTION
Engine will not start
Out of fuel. Refuel.
Bad fuel, generator stored without treating
or draining gasoline, or refueled with bad
gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Dirty air filter. Clean the air filter.
Low engine oil level stopped generator. Check engine oil level. Add engine oil if low.
Spark plug wet with fuel (flooded engine).
Wait five minutes. Turn Run/Stop switch to
the OFF position. Pull recoil handle rapidly
several times. If the generator does not start,
remove spark plug and dry.
Spark plug faulty, fouled, or improperly gapped. Gap or replace the spark plug. Reinstall.
Fuel system malfunction, fuel pump failure,
ignition malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Choke partially open or closed. Fully open or close the choke.
CO sensor removed or modified. Return to original configuration.
CO sensor activated or system fault occurred.
Relocate generator / Contact Westinghouse
customer service toll-free at 1 (855) 944-
3571.
Engine starts, then shuts down
Out of fuel. Refuel.
Incorrect engine oil level. Check engine oil level.
Dirty air filter. Clean the air filter.
Contaminated fuel. Drain the fuel tank. Refuel with fresh gasoline.
Defective low oil level switch.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Engine lacks power
Air filter restricted. Clean or replace air filter.
Bad fuel, generator stored without treating
or draining gasoline, or refueled with bad
gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Fuel system malfunction, fuel pump failure,
ignition malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Engine runs rough or bogs when load applied
Dirty air filter. Clean the air filter.
Generator overloaded. Unplug some devices.
Faulty power tool or appliance.
Replace or repair tool or appliance. Stop and
restart the engine.
Fuel system malfunction, fuel pump failure,
ignition malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
No power at AC receptacles
AC circuit breaker/s tripped. Check AC loads and reset circuit breaker/s.
Faulty power tool or appliance.
Replace or repair tool or appliance. Stop and
restart the engine.
Faulty generator.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
TROUBLESHOOTING