3
6. Proof of purchase is required before you can make a claim under this warranty.
7. You may not make a claim under this warranty unless the defect claimed is due to faulty
or defective parts or workmanship. Electrolux is not liable in the following situations
(which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(viii) failure to comply with any additional instructions supplied with the Appliance;
(b) The Appliance is modified without authority from Electrolux in writing.
(c) The Appliance's serial number or warranty seal has been removed or defaced.
(d) The Appliance was service or repaired by anyone other than Electrolux or its ASC.
8. This warranty, the contract to which it relates and the relationship between you and
Electrolux are governed by the law applicable where the Appliance was purchased. Where
the Appliance was purchased in New Zealand for business purposes the Consumer
Guarantee Act does not apply.
9. To the extent permitted by law, Electrolux excludes all warranties and liabilities (other than
as contained in this document) including liability for any loss or damage whether direct or
indirect arising from your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia, the Appliances come with
a guarantee by Electrolux that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the
Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the
failure does not amount to a major failure. The benefits to you given by this warranty are in
addition to your other rights and remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion, determine
whether repair, replacement or refund will apply if an Appliance has a valid warranty claim
applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand, the Appliances come
with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees
Act, the Sale of Goods Act and the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operation instructions, user manual and the terms of this
warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC may exchange
information in relation to you to enable Electrolux to meet its obligations under this
warranty.
Important Notice
Before Calling for service, please ensure that the steps listed in point 13 above have been followed.
