WM005 10-20-27TCGCAB(G)-EN Revision 1 Feb 2020
31
TROUBLE-SHOOTING
Please call your local Western Global distributor or dealer if your problem
persists. Please quote your Serial and Tank numbers
PROBLEM
CAUSE
SOLUTION
Pump will not
run
No Power
Connect power wires to correct power
source
Pump Off
Turn pump on
Fuel in
containment
Loose fitting
Tighten fitting
Leaking Coupler
Replace coupler
Over filling
Watch fuel gauge when filling. Do not fill
past 95% of the nominal capacity
Water in
containment
Lid left open to
weather
Keep lid closed
WARRANTY
The Company undertakes to replace or repair, free of charge, any defect
which the
Company
considers to be due to faulty workmanship or material
within 36 months (or otherwise stated) of the sale date, except for:
•
Defects arising from neglect, misuse or unauthorised modifications.
•
Damage caused by abuse, misuse, dropping or other similar damage
caused by or because of a failure to follow transportation, storage,
loading or operation instructions.
•
Alterations, additions or repairs carried out by persons other than the
manufacturer or their recognised distributors.
•
Transportation or shipment costs to and from the manufacturer or
their recognised agents, for repair or assessment against a warranty
claim, on any product or component.
•
Materials and/or labour costs to renew, repair or replace components
due to normal wear and tear.
•
Faults arising from the use of non-standard or additional parts, or any
consequential damage or wear caused by the fitting or use of such
parts.
IMPORTANT
Warranty may, at the sole discretion of the manufacturer, be voided if the
scheduled service/inspections are not carried out in accordance with the
logbook. The manufacturer and/or their recognised agents, directors,
employees or insurers will not be held liable for consequential or other
damages, losses or expenses in connection with, or by reason of, or due to
the inability to use the product for any purpose.
