Western Digital MY PASSPORT AIR User Manual Download Page 24

6

Managing and Customizing the Drive

This chapter includes the following topics:

Checking Drive Health
Safely Disconnecting the Drive
Turning Off the LED
Erasing the Drive
Registering the Drive
Restoring the WD Software

The My Passport software makes it easy for you to manage and customize your

drive for the best possible performance:

Diagnose—Run diagnostics and status checks to make sure your drive is working

properly.

Sleep Timer—Reduces power to your drive during extended periods of inactivity

to conserve power and extend the life of the drive.

Drive Erase—Erase all of the data on the drive, including your password if you

have set one.

About—See the installed software version, check for software updates, and

register your drive to receive free technical support during the warranty period

and 

find

 out about product enhancements and price discount opportunities.

Checking Drive Health

The WD Drive Utilities software provides three diagnostic tools to help make sure that your

drive is performing well. Run the following tests if you are concerned that your drive is not

operating properly:

Drive status check
The drive status check is a failure-prediction function that continuously monitors key

internal performance attributes of the drive. A detected increase in drive temperature,

noise, or read/write errors, for example, can provide an indication that the drive is

approaching a serious failure condition. With advanced warning, you could take

precautionary measures, like moving your data to another drive, before a failure occurs.
The result of a drive status check is a pass or fail evaluation of the drive’s condition.

Quick drive test 
Your drive has a built-in Data Lifeguard

 diagnostic utility that tests the drive for error

conditions. The quick drive test checks the drive for major performance problems.
The result of a quick drive test is a pass or fail evaluation of the drive’s condition.

Complete drive test 
The most comprehensive drive diagnostic is the complete drive test. It tests every sector

for error conditions and inserts bad sector markers as required.

It is best to run the drive diagnostics and status checks on a regular basis, before you

encounter any problems with your drive. And, because they are so fast, running the drive

status check and the quick drive test provides a high level of assurance with minimal

Managing and Customizing the Drive

My Passport

User Manual

20

Summary of Contents for MY PASSPORT AIR

Page 1: ...MY PASSPORT Portable Hard Drive User Manual...

Page 2: ...WD product to get the latest updates and special offers at http register wdc com Warranty RMA Services Get warranty product replacement RMA RMA status and data recovery information Knowledge Base Sear...

Page 3: ...and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 5 _________ 3 Backing Up Files 10 How the Backup Function Works 10 Backing Up Files 11 _________ 4 Restoring Files 14...

Page 4: ...g the WD Software 26 _________ 8 Using the Drive with a Mac Computer 27 Reformatting the Drive 27 Restoring the WD Software 27 _________ 9 Troubleshooting 28 Installing Partitioning and Formatting the...

Page 5: ...e time and frequency to back up important files from your system onto your My Passport drive Password Protection The WD Security software helps keep your content private and safe Just activate passwor...

Page 6: ...es and WD Security software are compatible with the following operating systems Windows macOS Windows 7 Windows 8 Windows 8 1 Windows 10 Mavericks Yosemite El Capitan Sierra The WD Backup software is...

Page 7: ...e USB 3 0 interface supports data transfer rates up to 5 Gb s USB 3 0 is backward compatible with USB 2 0 A USB 2 0 Interface supports data transfer rates up to 480 Mb s Figure 2 My Passport drive Pow...

Page 8: ...at http register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Rough handling shock or vibration can damage drives...

Page 9: ...New Hardware screen appears click Cancel to close it The WD software installs the proper driver for your drive Your My Passport drive is now ready to use as an external storage device You can enhance...

Page 10: ...ital End User License Agreement link and read the agreement c Select the I agree check box to accept the agreement and activate the Next button d Click Next 4 The dialog box that appears depends on th...

Page 11: ...button with a Next button when the installation is complete 6 Click Next to display the Installation Complete dialog 7 On the Installation Complete dialog click Back up files to display the WD Backup...

Page 12: ...Figure 4 WD Drive Utilities Screen Figure 5 WD Security Screen Connecting the Drive and Getting Started My Passport User Manual 8...

Page 13: ...Figure 6 WD Drive Unlock Screen Connecting the Drive and Getting Started My Passport User Manual 9...

Page 14: ...the WD Backup software copies all of the specified backup source files and folders to the specified backup target Then on the schedule you specified the WD Backup software automatically backs up any N...

Page 15: ...ete dialog Note that IF you selected a THEN the WD Backup software displays a Cloud service account Log in or connect dialog that you must complete to continue See Uninstalling the WD Software Passwor...

Page 16: ...3 Use the At selection box to specify the time of day that you want to run your backup 5 Click OK to save and implement your change to the backup schedule and close the Automatic Backup Schedule scree...

Page 17: ...r user name Be sure to clear that selection if you do not want to include those files and folders in your backup d Click OK to save your selections and close the Select Files to Back Up screen 8 Verif...

Page 18: ...y clicking either Restore on the WD Backup screen Restore files on the WD Backup view menu from the Windows task bar 2 On the Restore dialog a If you have more than one backup target device connected...

Page 19: ...want to restore THEN All of the files in the selected backup Select the top level check box to specify the entire backup Selected files and folders 1 Click the selectors in the folder structure view...

Page 20: ...forget your password 4 Type your password in the Password box using up to 25 characters 5 Retype your password in the Verify Password box 6 Type a hint to help remember your password in the Password H...

Page 21: ...o ways to unlock the drive using either the WD Security or WD Drive Utilities software WD Drive Unlock utility With the WD Security or WD Drive Utilities Software Whenever you shut down and restart yo...

Page 22: ...our computer select the one with the password that you want to change to display the Edit security settings dialog 3 On the Edit security settings dialog select the Change password option to display t...

Page 23: ...ported drive connected to your computer select the one with the password that you want to remove to display the Edit security settings dialog 3 On the Edit security settings dialog the Remove password...

Page 24: ...rive status check The drive status check is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or...

Page 25: ...om system cache before device removal Mac users can simply drag the drive icon to the trash before disconnecting it Turning Off the LED The drive LED can be turned off using the WD Drive Utilities sof...

Page 26: ...o removes your password If you used a password to protect your drive you will need to re create it after restoring the WD software See Password Protecting the Drive Using Five Invalid Passwords When y...

Page 27: ...r 4 Click About Register to display the Register Your Device screen 5 On the Register Your Device screen a Type your first name in the First name box b Type your last name in the Last name box c Type...

Page 28: ...the WD Drive Security screen 2 Click the About icon and the Check for Updates button WD Backup When the WD Backup software determines that a software update is available it Generates and displays a so...

Page 29: ...ct to highlight the Dropbox icon 3 Click Next to display the connection dialog for your Dropbox account 4 On the connection dialog a Click Sign In The WD Backup software initiates a connection request...

Page 30: ...on the Dropbox connection dialog to finalize the configuration and display the Setup Complete dialog with Dropbox selected as your backup target device Uninstalling the WD Software Use the Windows Ad...

Page 31: ...aved files on the drive be sure to back them up before reformatting it Go to http support wdc com and refer to Knowledge Base answer ID 3865 for information about reformatting the drive See Troublesho...

Page 32: ...partitions larger than 32 GB in Windows To create partitions larger than 32 GB in FAT32 when reformatting the drive download the External USB FireWire FAT32 Formatting Utility from http support wdc c...

Page 33: ...3 0 or USB 2 0 How do I determine whether or not my system supports USB 3 0 or USB 2 0 Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 3 0 or USB 2 0 contro...

Page 34: ...However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 35: ...licable directives has been made and is on file at Western Digital Europe KC Notice Republic of Korea only B B Environmental Compliance China Warranty Information Obtaining Service WD values your busi...

Page 36: ...roper installation alteration including removing or obliterating labels and opening or removing external enclosures including the mounting frame unless the product is on the list of limited user servi...

Page 37: ...oof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty Warranty service will not be provided unless the Product is returned to an au...

Page 38: ...nally purchased the Product If you are unable to contact the dealer from whom you originally purchased the Product please visit our product support Web site at http support wd com for information on h...

Page 39: ...China RoHS 31 Erase Drive dialog 22 Erasing the drive 21 F FCC Class B information 30 Full media scan 20 H Handling precautions 4 Hardware 2 I ICES 003 NMB 003 compliance 30 Indicator light 3 K Kit c...

Page 40: ...33 WD service obtaining 31 34 WD Drive Utilities software Drive Erase dialog 22 Register Your Device dialog 23 screen 8 WD Drive Utilities software screen 8 WD Software downloading and restoring 27 M...

Page 41: ...demarks of Apple Inc registered in the U S and other countries Dropbox and the Dropbox logo are trademarks of Dropbox Inc Microsoft and Windows are either registered trademarks or trademarks of Micros...

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