Go to
and see Knowledge Base answer ID 7 for
information about downloading and restoring the WD software on your drive.
Note:
Erasing your drive also removes your password. If you still want to use a password
to protect your drive, you will need to re-create it after restoring the WD software.
Registering the Drive
The My Passport software uses your computer’s Internet connection to register your drive.
Registering the drive provides free technical support during the warranty period and keeps
you up-to-date on the latest WD products.
1. Make sure that your computer is connected to the Internet.
2. Click
Start
>
All Programs
>
Western Digital
>
WD Apps > WD Drive Utilities
to display
the WD Drive Utilities screen.
3. If you have more than one supported drive connected to your computer, select
the one that you want to register.
4. Click About > Register to display the Register Your Device screen.
5. On the Register Your Device screen:
a. Type your
first
name in the First name box.
b. Type your last name in the Last name box.
c. Type your email address in the Email box.
d. Select your language in the Preferred Language box.
e. Select or clear the
Inform me about...
check box to specify whether you want
to receive
notifications
about software updates, product enhancements, and
price discount opportunities.
f. Click
Register Device
.
Restoring the WD Software
In addition to deleting all of the data on your drive, erasing or reformatting the
drive also removes the WD software and all of the support
files,
utilities and online
help.
If you ever need to remove and reinstall the WD software on your computer, or
move the drive to another computer and install the software there, you will need to
restore the WD software on your drive. To do this, after you have erased or
reformatted the drive, go to
and see Knowledge Base
answer ID 7.
Managing and Customizing the Drive
My Passport
™
User Manual
23