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Troubleshooting

If you have problems when installing or using this product, refer to this troubleshooting section or visit our support 
website at 

support.wdc.com

 and search our knowledge base for more help.

**

This WD drive is preformatted as a single FAT32 partition for compatibility with all Windows operating systems. The FAT32 file system has 

a maximum file size of 4 GB and cannot create partitions larger than 32 GB. Windows 2000 and XP users can overcome these file size 
limitations by reformatting the drive to NTFS using the Disk Management utility. Windows 98SE and Me do not support NTFS.

How to

Answer ID

„

install Windows or Macintosh operating system

1485

„

install, partition, and format the drive in Windows 2000

34

„

install, partition, and format the drive in Windows XP

207

„

change the drive format from the default FAT32 file system**

1287

„

format the drive to the FAT32 file system**

1364

„

use the drive on a PC and a Macintosh

®

 computer simultaneously

291

„

obtain and reinstall the original software included on My Book

1425

Summary of Contents for ELEMENTS WDE1U5000E

Page 1: ...Quick Start Guide ...

Page 2: ... you install the latest updates and service pack SP For Windows go to the Start menu and select Windows Update For Mac go to the Apple menu and select Software Update CAUTION Before installing the Windows or Macintosh operating system see our knowledge base answer ID 1485 for precautionary procedures Windows Macintosh Available USB port Available USB port Windows XP 2000 Vista Mac OS X 10 3 or lat...

Page 3: ...ge is displayed that it is safe to remove the drive disconnect the cables from the device to turn it off If your drive is equipped with a power button located on the back of the device it is now safe to press the button to turn off the device AC adapter USB cable 1 Turn on your computer 2 Connect the AC adapter and USB cable 3 Drive utilities are installed automatically If a security alert is disp...

Page 4: ...han 32 GB Windows 2000 and XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility Windows 98SE and Me do not support NTFS How to Answer ID install Windows or Macintosh operating system 1485 install partition and format the drive in Windows 2000 34 install partition and format the drive in Windows XP 207 change the drive format from the...

Page 5: ...l and workmanship for a period of one 1 year unless otherwise required by law and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be r...

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