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DATA LIFEGUARD TOOLS

SERVICE AND SUPPORT – 17

 USER MANUAL

Service and Support

If you need additional information or help during installation or normal use of this product, 
visit our product support Web site at 

support.wdc.com

 or send an e-mail message to WD 

Technical Support using the online form.

You may also call the phone numbers listed below. When calling for support, have your WD 
hard drive serial number, system hardware, and software versions available.

USA/Canada/Outside USA 

(Central Time)

Europe 

(Central European Time)

Telephone Numbers

                    800.ASK.4WDC

                  +31.20.4467651

Monday – Thursday

                    9:00 am – 7:00 pm

                  9:30 am – 12:00 noon
                  1:00 pm – 5:30 pm

Friday

                    9:00 am – 5:00 pm

                  9:30 am – 12:00 noon
                  1:00 pm – 4:00 pm

Saturday

                    8:00 am – 5:00 pm
         

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Summary of Contents for Data Lifeguard Tools

Page 1: ...Software Manual Data Lifeguard Tools...

Page 2: ...use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital is a registered...

Page 3: ...2 Install Data Lifeguard Tools 2 Splash Screen Options 4 3 Using Data Lifeguard Tools 5 View Installation Tutorial 5 Set Up Your Hard Drive 6 Utilities 13 Hard Drive Information 15 Install the Hard D...

Page 4: ...ons of Data Lifeguard Tools vary slightly from one another in text graphic placement or color The Data Lifeguard Tools main menu describes the functions of the program View Installation Tutorial Creat...

Page 5: ...ur CD ROM drive a If using the Windows version the CD autoruns on your desktop b If using the DOS version restart the computer and boot from the CD 2 The Data Lifeguard Tools splash screen appears Cli...

Page 6: ...ve and click OK 8 If necessary click OK to the following message 9 Congratulations Data Lifeguard Tools installation is now complete The Data Lifeguard main menu appears and you may begin using the pr...

Page 7: ...o the WD Data Lifeguard Diagnostics download page Internet connection required The Data Lifeguard Diagnostic Tools are used primarily for determining the physical condition of your hard drive If you a...

Page 8: ...m hardware installation instructions Note The model number for your hard drive is printed on the label located on the top of the drive 1 Select View Installation Tutorial from the Data Lifeguard Tools...

Page 9: ...ls detects your installed hard drives select the new drive that you want to format or partition as the new boot drive and click Next Note Data Lifeguard does not format or partition a currently instal...

Page 10: ...the partitions click Next 5 The next screen outlines your setup options number of partitions file format and the size of each partition Data Lifeguard is now ready to set up your new hard drive Click...

Page 11: ...ludes the hard drive setup process Your WD hard drive is now ready to use Note Windows installation informs you that there is an existing partition on the drive Since the drive was set up previously u...

Page 12: ...the drive contains existing partitions and you want to create or add partitions you must first click Delete to remove existing partitions To add partitions use the slider bar to the desired size of th...

Page 13: ...Data Lifeguard completes formatting and partitioning the drive the setup summary screen outlines all steps completed Click Done to exit A new drive letter and icon appear under My Computer This conclu...

Page 14: ...t store wdc com or your local computer retailer Alternate Solution Intel offers drivers for certain chipsets which provide BIOS support for the full capacity of drives larger than 137 GB Contact the m...

Page 15: ...ct the box to change advanced setup options and check Custom Partition If Data Lifeguard Tools detects Windows XP SP1 or higher or Windows 2000 SP3 or higher Dynamic Drive Overlay DDO is selected auto...

Page 16: ...ick Next 2 Select the Source and Destination paths with the selected folders You can click Browse to easily access the folder or files on both hard drives Note Existing files on the destination hard d...

Page 17: ...tition Note Reformatting a partition with existing data will result in the loss of all data on the partition 5 When the reformat operation is complete click Done to exit Data Lifeguard Tools 6 Restart...

Page 18: ...in menu 2 In the next window you can select either View Hard Drive Information or View Jumper Settings a View Hard Drive Information Once your drive is detected click the tab for Partition Table or ID...

Page 19: ...efore connecting the hard drive To install a hard drive smaller than 137 GB as an additional hard drive in a Power Mac follow the steps below Install a Hard Drive Smaller than 137 GB Additional Drive...

Page 20: ...hnical Support using the online form You may also call the phone numbers listed below When calling for support have your WD hard drive serial number system hardware and software versions available USA...

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