13
12
PE
TS
W1000
Filter Set - Inlet and HEPA Exhaust
32200838
Dust Bag 4pk
33400174
Hose Assembly
31220375
Rod, telescopic
31300417
Bag Holder
33101192
Motor
33300667
TROUBLESHOOTING
Service problems that appear to be major can often be solved easily. You
can be your own troubleshooter by reviewing this guide. All other servicing
should be done by an authorised service agent or qualified technician.
SPARE PARTS
Problem
Remedy
The cleaner will not
turn on.
Check that the power cable is inserted securely;
remove from the power supply and then reinsert into
the power supply. Check that the on/off button is in
the “ON” position.
The vacuum
performance is
deteriorating.
Check the appliance to ensure there are no blockages.
Clear any blockages that may be found. Check that
the motor inlet filter sponge is not dusty; frequently clean
or replace the motor inlet filter and air outlet HEPA filter.
The cleaner makes
an abnormal sound
when switched on.
Turn off the cleaner immediately.
Check the appliance to ensure there are no
blockages. Clear any blockages that may be found.
This warranty on your cleaner commences
from the original date of purchase and is not
transferable; please retain your original proof of
purchase for any warranty claims. This warranty
is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance
with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust
from household carpets, flooring and fabrics.
This cleaner is not fit to be used as an industrial
cleaner, and is not designed for the collection
of vitreous building material including particle
board, construction products and similar products
such as wood/fibres, cement, fillers, fibre glass
etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust
bags and filters, unless defective in manufacture,
are not subject to this warranty. In order to prolong
the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your
cleaner will render excellent service; refer to the
instruction manual for further details, as misuse
or failure to follow the instructions makes this
warranty void.
In the event of service or advise being needed,
please contact International Cleaning
Solutions Pty. Ltd. Level 1, Building 2, Brandon
Business Park, 530 Springvale Road, Glen
Waverley Victoria 3150, AUS: 1800 815 270,
NZ: (09) 263 7573, Monday – Friday, 9am-5pm
EST. Email: [email protected]
The decision to repair or replace the cleaner is
at the sole discretion of International Cleaning
Solutions Pty Ltd.
International Cleaning Solutions Pty Ltd is
unable to accept responsibility under this
warranty for any repair work not carried out by
an authorised International Cleaning Solutions
Service Agent or from the use of non-genuine
parts. If any part is no longer available or
manufactured, International Cleaning Solutions
Pty Ltd will replace it with a genuine functional
replacement part. This warranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable. The
repair or replacement of the cleaner under this
warranty does not extend the original period
of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies
in respect of the product as outlined under
the Trade Practises Act and other State and
Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.”
SAVE TIME, REGISTER WARRANTY ONLINE!
www.wertheim.net.au and www.wertheim.co.nz
