13
TROUBLESHOOTING
WARNING:
Stop using the tool immediately if any of the following problems occur or risk serious per-
sonal injury. Repairs and replacements should only be performed by authorized personnel. If you have
any questions, please contact our customer service at (800) 232-1195, M-F 8-5 CST.
PROBLEM
CAUSE
SOLUTION
Machine doesn’t
turn on.
1. GFCI plug is tripped
2. Thermal protector is tripped.
3. Machine is not plugged in or
the outlet does not have ad-
equate power.
4. Damaged power cord or
extension cord.
5. Defective power switch.
6. Circuit fuse is blown.
1. Press “Reset” button on the GFCI plug (see page 10).
2. Switch off the machine. Wait a few minutes for motor
to cool down and protector will reset automatically.
3. Plug machine into a working outlet suitable for the
pressure washer.
4. Check power cord, extension cord and power plug.
Do not use if any cord is damaged.
5. Stop using the tool and contact customer service.
6. Have the fuse replaced by a certified electrician.
Machine stops dur-
ing operation.
1. Thermal protector is tripped.
2. Nozzle partially blocked.
1. Switch off the machine. Wait a few minutes for motor
to cool down and the thermal protector will reset auto-
matically.
2. Clean the nozzle (see page 12).
Machine pulsating
1. Air trapped in the inlet hose.
2. Insufficient water supply.
3. Blocked nozzle.
4. Blocked water filter.
5. Kinked hose.
1. Allow the machine to run while holding the trigger
until adequate pressure returns.
2. Make sure the water supply is opened as far as pos-
sible. Check for leaks, kinks or blockage.
3. Clean the nozzle (see page 12).
4. Clean the water inlet adapter filter (see page 12).
5. Unkink the hose.
Fluctuating
Pressure
1. Pump bringing in air.
2. Dirty or broken valves.
3. Pump seals are worn out.
1. Tighten the hose connections and make sure they are
air tight. Turn off machine and purge pump by squeez-
ing trigger gun until a steady flow of water emerges
through the nozzle.
2. Clean/replace the valves.
3. Order replacement seals (call 1-800-232-1195).
Water stream starts
and stops by itself.
1. Leaking pump/spray gun.
2. Broken trigger on spray gun.
3. Ghost in machine.
1 & 2. Call 1-800-232-1195 for assistance.
3. Persuade the ghost to leave.
Water pressure
isn’t high enough
1. Spray width too wide.
2. Garden hose diameter too
small.
3. Insufficient water supply.
4. Frozen pump/hose.
5. The water inlet filter is
clogged.
6. The nozzle is blocked.
1. Adjust spray width (see page 9).
2. Replace with a 5/8 inch or larger garden hose.
3. Open the water on full and check the garden hose for
leaks, kinks or blockage.
4. Thaw out your frozen stuff.
5. Remove the filter and rinse it out in warm water (see
page 12).
6. Unblock and clean the nozzle (see page 12).
No detergent is
coming out.
Detergent Bottle nozzle is
clogged.
Clean the nozzle.
NOTE:
This pressure washer is supplied with a closed lubrication system, so no addition of oil is needed.
Summary of Contents for PW19
Page 14: ...14 EXPLODED VIEW PARTS LIST...
