background image

TROUBLESHOOTING GUIDE

WARNING! 

 Stop using the tool immediately if any of the following problems occur. Repairs and replacements 

should only be performed by an authorized technician. For any questions, please contact our customer service 

at (800) 232-1195, M-F 8-5 CST or email us at

 [email protected].

PROBLEM

POSSIBLE CAUSE

SOLUTION

Motor does 

not start.

1. Power cord or extension 

cord damaged or not properly 

plugged in. 

1. Check the power cord, extension cord, power 

plug, and the power outlet. Make sure the tool 

is properly plugged in. Do not use the tool if 

any cord is damaged.

2. Low voltage.

2. Check that the circuit is providing 120V 

power.

3. Defective power switch, 

defective motor or wiring, 

defective capacitor, short 

circuit, or loose connections.  

3. Stop using the tool and call 1-800-232-1195 

for customer service.

Grinding noise coming 

from drive system.

1. Insufficient grease applied 

to gearing as gears wear in.

1. The gears will wear in as the machine is 

used. Some noise is normal. Turn the machine 

OFF and unplug it. Remove the gear cover (part 

4270-006) and apply general-purpose or white-

lithium grease to the gears.

Motor overheats.

1. Motor overloaded.

1. Reduce load on motor – reduce pressure on 

workpiece.

2. Extension cord too long, or 

of insufficient gauge.

2. Utilize an extension cord of appropriate 

gauge and length, or plug tool directly into 

outlet (see page 8).

Grinding wheel not 

rotating smoothly or 

evenly.

1. Wheel is improperly 

installed.

1. Re-install the wheel according to the 

instructions on page 20.

2. Wheel is worn out or 

imbalanced.

2. Replace wheel.

3. Spindle is not straight.

3. Stop using the tool and call 1-800-232-1195 

for customer service.

Stropping wheel 

performance decreases.

1. Improper wheel preparation 

(lack of oil or honing paste).

1. Prepare the wheel according to the 

instructions on page 15.

2. Damaged wheel.

2. Replace wheel.

Wavy finish on the 

surface of a workpiece.

1. Machine is vibrating.

1. Make sure the machine is securely positioned 

on a level surface.

2. Workpiece is not held in 

place firmly.

2. Make sure you are holding the workpiece or 

jig firmly.

3. Wheel face is uneven.

3. Dress grinding wheel according to the 

instructions on page 19.

18

Summary of Contents for BG4270

Page 1: ...gged trouble free performance Pay close attention to the rules for safe operation warnings and cautions If you use your tool properly and for its intended purpose you will enjoy years of safe reliable...

Page 2: ...ation 8 BEFORE OPERATING 9 Unpacking Transportation 9 Know Your Sharpener 10 Assembly Adjustments 11 OPERATION MAINTENANCE 16 Operation 16 Troubleshooting Guide 18 Maintenance 19 Exploded View Parts L...

Page 3: ...tool does not exactly match this manual please visit wenproducts com for the most up to date manual or contact our customer service at 1 800 232 1195 Keep this manual available to all users during th...

Page 4: ...shock PERSONAL SAFETY 1 Stay alert watch what you are doing and use com mon sense when operating a power tool Do not use a power tool while you are tired or under the influence of drugs alcohol or me...

Page 5: ...ccordance with these instructions taking into ac count the working conditions and the work to be per formed Use of the power tool for operations different from those intended could result in a hazardo...

Page 6: ...setup operations or when not in use PERSONAL SAFETY 1 Operate in a well ventilated area Keep the floor area around the Sharbener level and free of slippery sub stances or other tripping hazards 2 Wea...

Page 7: ...tool rests and the wheel should always be set to 1 8 inch or less Always hold the work piece firmly against the tool rest 8 Never attempt to cut anything with the grinding wheel 9 Do not use the Shar...

Page 8: ...tor with the green insulation with or without yellow stripes is the equipment grounding conductor If repair or replacement of the electric cord or plug is necessary DO NOT connect the equipment ground...

Page 9: ...2 1195 M F 8 5 CST or email techsupport wenproducts com PACKING LIST TRANSPORTING When transporting the sharpener carry it by the base or carrying handle Never carry the tool by its guards or its acce...

Page 10: ...r to the following diagrams to become familiarized with all the parts and controls of your Sharpener The components will be referred to later in the manual for assembly and operation instructions A Ha...

Page 11: ...nced and rotates smoothly INSTALLING THE WATER RESERVOIR There are two mounting positions on the grinding wheel side of the machine for installing the water reservoir For new wheels use the lower moun...

Page 12: ...change the direc tion of the wheels rotation Remove the workpiece from the machine before changing rotation directions For grinding and honing along the direction of the wheel rotation place the work...

Page 13: ...it directly onto the support arm This will help you balance the weight of the workpiece and keep it steady OTHER SHARPENING JIGS To sharpen knives scissors and axes you ll need the WEN 4 Piece Sharpe...

Page 14: ...piece Fig 8 1 Place the blade into each angle notch Fig 8 arrows to find the notch that best fits the bevel of the blade 2 Mount your workpiece in the appropriate sharpening jig 3 Place the curved sec...

Page 15: ...e wheel in both directions to ensure complete coverage 2 Using a wooden spreader or other similarly purposed accessory not included apply the abrasive honing paste to the stropping wheel covering the...

Page 16: ...ing and adjusting your tool Failure to follow the safety instructions may result in serious personal injury 16 SHARPENING A BLADE FIG 11 When sharpening knives and scissors grind with the rota tion of...

Page 17: ...amage to the honing wheel TIP Scissors should not be honed on the leather strop ping wheel Remove any burrs from the scissors blades by pulling the blades over the surface of a piece of end grain wood...

Page 18: ...Turn the machine OFF and unplug it Remove the gear cover part 4270 006 and apply general purpose or white lithium grease to the gears Motor overheats 1 Motor overloaded 1 Reduce load on motor reduce p...

Page 19: ...efore cleaning adjusting or performing any maintenance work WARNING Any attempt to repair or replace electrical parts on this tool may be hazardous Servicing of the tool must be performed by a qualifi...

Page 20: ...wheel becomes damaged or worn replace it as follows Replacement 8 inch leather stropping wheels Part No 4270 021 can be purchased from wenproducts com 1 Unscrew the locking knob Fig 14 3 2 Remove the...

Page 21: ...EXPLODED VIEW PARTS LIST 21 21 7 8 9 8 14 10 11 12 15 6 43 5 4 3 31 42 2 1 16 12 3 18 38 39 10 14 19 20 22 23 21 17 18 13 24 27 28 40 41 31 32 33 34 35 36 37 29 30 25 26...

Page 22: ...20 4270 020 Pin 5x22 1 21 4270 021 Stropping Wheel 1 22 4270 022 Washer 8mm 1 23 4270 023 Locking Knob M8 1 24 4270 024 Water Reservoir 1 25 4270 025 Flanged Hex Nut 4 26 4270 026 Base Subassembly 1...

Page 23: ...s and products may need to be sent to WEN before the replacements can be shipped out Upon the confirmation of a WEN representative your product may qualify for repairs and service work When re turning...

Page 24: ...THANKS FOR REMEMBERING v 2019 08 19...

Reviews: