WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with
this commitment and our dedication to quality.
LIMITED WARRANTY OF WEN CONSUMER POWER TOOLS PRODUCTS FOR HOME USE
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer
power tools will be free from defects in material or workmanship for a period of two (2) years from date of
purchase. Ninety days for all WEN products if the tool is used for professional or commercial use.
SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent
permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, with-
out charge, which are defective in material or workmanship and which have not been misused, carelessly
handled, or misrepaired by persons other than Seller or Authorized Service Center. To make a claim under this
Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly defines the Date
of Purchase (month and year) and the Place of Purchase. Place of purchase must be a direct vendor of Great
Lakes Technologies, LLC. Third party vendors such as garage sales, pawn shops, resale shops, or any other
secondhand merchant void the warranty included with this product. Contact [email protected]
or 1-800-232-1195 to make arrangements for repairs and transportation.
When returning a product for warranty service, the shipping charges must be prepaid by the purchaser. The
product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards
of shipment. The product must be fully insured with a copy of the warranty card and/or the proof of purchase
enclosed. There must also be a description of the problem in order to help our repairs department diagnose
and fix the issue. Repairs will be made and the product will be returned and shipped back to the purchaser
at no charge.
THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM REGULAR USAGE
OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED IN
DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S., SOME CANADIAN PROV-
INCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITA-
TION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT.
SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY
TO COUNTRY.
THIS LIMITED WARRANTY APPLIES ONLY TO PORTABLE ELECTRIC TOOLS, BENCH POWER TOOLS, OUTDOOR
POWER EQUIPMENT AND PNEUMATIC TOOLS SOLD WITHIN THE UNITED STATES OF AMERICA, CANADA AND
THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CONTACT
THE WEN CUSTOMER SUPPORT LINE.
WARRANTY STATEMENT
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