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WELLTECH SIP PHONE, Manual

The WELLTECH SIP PHONE user manual is available for free download on our website. This comprehensive manual provides detailed instructions on how to set up and use the WELLTECH SIP PHONE, ensuring a smooth and hassle-free experience. Get your free manual now from manualshive.com and maximize the potential of your WELLTECH SIP PHONE.

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Summary of Contents for SIP PHONE

Page 1: ...S SI IP P P Ph ho on ne e U Us se er r M Ma an nu ua al l ...

Page 2: ...P Address predefined via Keypad 23 Step 2 Input the login name and password 24 Step 3 Enter the web interface main screen 25 Step 4 Start to configure 25 1 Network Interface 26 2 SIP Information 29 3 System Configuration 31 4 PPPoE Configure 32 5 Voice Setting 33 6 Phone Book 34 7 DSCP Configure 35 8 Password 37 9 Rom Configuration 38 10 Flash Clean 39 11 Reboot System 40 Chapter 4 Configuring the...

Page 3: ... 13 sip command 47 14 security command 49 15 voice command 49 16 tos command 50 17 bureau command 52 18 rom command 52 19 passwd command 54 Chapter 5 Upgrading Software on the SIP Phone 55 1 From LCD Phone Menu 55 2 Web Management 56 3 Remote Control Telnet 57 ...

Page 4: ...e 3 Revision History Version Date Author Software Version Note LP_SIP_100 2004 03 Sabrina For test version only First released for software test version LP_SIP_100a 2004 04 07 Sabrina lp101 201sip 100 For first formal released software ...

Page 5: ... office LAN and PC simultaneously It is compatible with ADSL or Cable Modem provided by ITSP ISP or Carrier Company to provide VoIP services to residential and SOHO application SIP Phone is also an integrated Analog Phone provides IP call or PSTN call selection When external power is down it can be a Plain Old Telephone set POTs It provides internal high quality speakerphone programmable keys and ...

Page 6: ...are Overview 1 Front View and Keypad function LCD 2 lines 24 character Dot Matrix display C Jump out current LCD menu Move to previous selection or clear previous data Move to right or next selection OK Press OK to confirm the modification Direct Line DL Button 1 10 User press DL button after off hook to do speed dial ...

Page 7: ...eneral phone set Corresponding list of keypad and symbol 1 Character mode 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 _ 0 Space 0 2 Digit mode 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 MUTE Mute the voice of MIC and let others can t hear from user in communication PSTN Press PSTN to switch SIP Phone as PSTN or IP Phone Mode In PSTN mode PSTN characters wil...

Page 8: ...igurations via 4 Telnet 10 pbook command 2 Switch input mode between character mode or digit mode e g when user wants to input phone number can press SPEED to switch input mode as digit mode when user wants to input name can also press SPEED to switch input mode as character mode FORWARD Forward an incoming call to another IP device Please refer to LCD configuration Forward Type MESSAGE and its in...

Page 9: ...nnot hangs up the phone 2 Change characters to be capital or lowercase when pressing TRANSFER before press letters can switch input type of letters REDIAL Redial the last outgoing call And Adjust the voice volume heard of communication SPEAKER Hand free mode User can talk without picking up handset Note All function keys mentioned above except dialing keypad are effective only in IP Phone mode ...

Page 10: ...ted directly to the PSTN analog line Note There are two LED indicated lights LINK ACT and 10 100 for LAN port and PC port When network status is regular LED of LINK ACT will light on when SIP Phone is transmitting or receiving data LED will be flashing when transmit rate is in 10 mbps or 100mbps LED of 10 100 will light off or light on 3 Specification of connector 1 Ethernet Port Ethernet port is ...

Page 11: ...SIP SIP Phone Administration Guide 10 Ethernet connector LAN 2 RJ 11connector RJ 11 connector is for connecting SIP Phone with PSTN RJ11connector ...

Page 12: ...dial Ten configurable speed dials Network Supported Fixed IP Dynamic Host Configuration Protocol DHCP PPPoE connection When PPPoE disconnect SIP Phone can automatically re connect Behind NAT IP Sharing Device Support QOS by setting DSCP Differentiated Service Code Point parameters of VoIP packet Support 802 1p1q VLAN Audio Features G 711 a μ Law G 723 1 G 729 G 729a VAD CNG G 165 G 168 compliant e...

Page 13: ...ovide Proxy Mode or Peer to Peer Mode Non Proxy Server needed selection Ring tone Speaker and Handset volume adjustable Dial path selection PSTN or IP mode Support DNS server inquiry Management Features Software Upgrade TFTP FTP download Three easy ways for system configuration LCD Front Panel Web Browser TELNET Certification CE 3C ...

Page 14: ... Weight 834 grams unit Power Supply DC 9V output adaptor AC 120Vac input Operation Environment Humidity 10 to 90 Non condensing Operational Temperature 0 to 40 C Storage Environment Humidity 10 to 90 Non condensing Storage Temperature 10 to 50 C Analog Specification 2 wires RJ 11 1 Voltage 48V AC Impedance 600Ω ...

Page 15: ...the LCD screen shows as below Now SIP Phone is running Boot sector program 2 When SIP Phone finishes boot program initialization User can see flashing greeting as below 3 Then SIP Phone get into standby mode The main LCD screen would be shown as similar as above Proxy means the SIP Phone is in Proxy Mode and when SIP Phone is connected to SNTP server on LCD will show current time captured from SNT...

Page 16: ...ust plug PSTN line in RJ 11 port when SIP Phone is in PSTN mode 6 Press or to enter configuration mode then press OK button to enter sub menus press C can jump out current menu to previous level 1 Call List 2 Forward Type 3 Phone Book 4 Ringer Settings 5 Network 6 Advanced Settings protected by password 7 Reboot IP Phone PSTN 10 10 10 AM ...

Page 17: ...SAGE LED will be flashing until user press MESSAGE to check miss call and re press MESSAGE to return to main screen 1 Missed Calls to see all missed calls in message box 2 Received Calls to see all received calls in message box 3 Dialed calls to see all dialed calls in message box 2 Forward Type There are 3 selections in Forward type user must select under which condition to forward calls 1 Busy W...

Page 18: ...vate Deactivate Unconditional Forward function 3 Phone Book 1 List List all records of name telephone number and IP address in the phone address book 2 Edit Delete Edit or delete a record of name telephone number and IP address of the phone address book 3 New Add a new record of name telephone number and IP address of the phone address book 4 Ringer Settings 1 Volume User can adjust ring volume by...

Page 19: ...Set subnet mask address of SIP Phone 5 Default Gateway Set default gateway address of SIP Phone 6 Domain Name Server Set IP address of Domain Name Server Once SIP Phone can connect to DNS server user can set URL address for Proxy server or Phone book instead of IP address 7 PPPoE Configuration 1 User Name Set PPPoE connection authentication user name 2 Password Set PPPoE connection authentication ...

Page 20: ...60 and 16384 2 User must enter public IP address of IP sharing 6 Advanced Settings protected by password Please Enter Password User must key in password to enter this menu selections under this command are all important ones which can only be configured by advanced users Note 1 Default Password is empty user can enter this sub menu directly once password has been set in 3 LCD Menu password user mu...

Page 21: ...to Proxy Server C Password Set User Password of SIP Phone to register to Proxy Server This configuration is not necessary if Proxy server doesn t request client to set password user only has to set User Name the same as Line Number 2 Firmware Update 1 Download method There are two methods to download new version file please move the symbol by press or on the keypad to select TFTP or FTP method the...

Page 22: ...lication Version Show current version of application 7 Start to Upgrade Select YES or NO to start upgrade Note Download via LCD command can only upgrade new application rom file 4 LCD Menu Password Set entry password of phone LCD menu 7 Reboot Reboot machine It is necessary and important for user to reboot SIP Phone after any configurations has been made SIP Phone will ask user again before reboot...

Page 23: ...es user an easier way to configure rather than command line method through TELNET The configuration function and steps are similar with the way through command line Please refer to the chapter 4 Configuring the SIP Phone through Telnet command lines for more detail information Below is a guide for user to configure via web interface ...

Page 24: ...fined via Keypad Please enter IP address user have to set via LCD menu first of SIP Phone in web browser If user failed to set IP address via LCD menu the default IP address of SIP Phone is 10 1 1 3 user can try to connect to SIP Phone via this default IP via web interface ...

Page 25: ...24 Step 2 Input the login name and password Login name root administrator Password The same with TELNET Null just press confirm no need to key in password in default value Note User can set password later in 8 PASSWORD via web interface ...

Page 26: ...ace main screen as below Step 4 Start to configure Most important items are Network Interface SIP Information and Phone Book in Peer to Peer mode Please remember to configure these commands before start to work with SIP Phone Note After change any settings please remember to reboot in Reboot System SIP Phone so that changes can take effect ...

Page 27: ... User has to set SIP Phone to use which network mode 1 Fixed IP User has to assign a fixed IP to SIP Phone 2 DHCP When DHCP function enables SIP Phone will automatically search DHCP server after reboot 3 PPPoE If SIP Phone is working with PPPoE connection user have to set related parameters in PPPoE Configure page Note If User set Get IP mode as DHCP or PPPoE IP address Subnet Mask and Default rou...

Page 28: ...SIP SIP Phone Administration Guide 27 ...

Page 29: ... as 8 which means GMT 8 IP Sharing Enable it if SIP Phone is behind IP Sharing router UPnP Enable it if IP sharing or NAT device supports UPnP function so that no need to configure IP sharing or SIP Phone when SIP Phone is behind NAT device IP Sharing Server Address Set Public IP Address of IP Sharing router for SIP Phone to work behind IP sharing Primary DNS Server Set Primary Domain Name Server ...

Page 30: ...er to Network Configure of outbound Proxy server Proxy port Set Proxy port for SIP Phone to send message default value is 5060 if there is no special request of Proxy server please don t change this value Phone Book Search enable disable phone book search function If user enabled this function SIP Phone will search dialed number in phone book to see if there is any matched table before send to Pro...

Page 31: ...one number for the SIP Phone to register to the Proxy Line Account set user name of SIP Phone for registering User can set user name and password for registering If password is no need please set user name the same as line number or SIP Phone won t register successfully Line Password set password for registering SIP Port set SIP UDP port RTP Port set RTP port for sending voice data Expire set expi...

Page 32: ...other site if RFC2833 payload types of 2 sites are different it may cause some problem of connection Inter Digit Time Set the DTMF inter digit time second To set the duration in second of two pressed digits in dial mode as timed out If after the duration user hasn t pressed next number SIP Phone will dial out all number pressed End of Dial Digit select end of dialing key e g set end of dial key as...

Page 33: ...after PPPoE disconnection If user enables this function after PPPoE being disconnected SIP Phone will automatically reboot to re connect and after reboot if SIP Phone still can t get contact with server SIP Phone will keep trying to connect After re connected SIP Phone will also restart system On the other hand if user disables this function SIP Phone won t reboot and keep trying to connect Other ...

Page 34: ...r can set different packet size for each codec G 723 Silence Suppression Enable Disable sound compression and comfort noise generation It is only for codec G 723 1 Volume Adjust the volume in Voice sending out Input receiving DTMF DTMF sending out Echo Cancelor Enable Disable suggested always Enable this function Jitter Buffer Set Min Delay and Max Delay of Jitter Buffer for voice packets Optimize...

Page 35: ...lease refer to chapter 4 10 pbook command Add Data User can specify 20 sets of phone book via web interface Please input index Name IP Address and E 164 number of the destination device Delete Date User can delete any configured phone book data by index ...

Page 36: ...set other unspecified value here TOS DiffServ DS priority function can discriminate the Differentiated Service Code Point DSCP of the DS field in the IP packet header and map each Code Point to a corresponding egress traffic priority As per the definition in RFC2474 the DS field is Type of Service TOS octet in IPv4 The recommended DiffServ Code Point is defined in RFC2597 to classify the traffic i...

Page 37: ... Low Drop Precedence AF11 001010 AF21 010010 AF31 011010 AF41 100010 Medium Drop Precedence AF12 001100 AF22 010100 AF32 011100 AF42 100100 High Drop Precedence AF13 001110 AF23 010110 AF33 011110 AF43 100110 Please refer to RFC standard documents for more information about what is DSCP ...

Page 38: ...Password Please refer to chapter 4 19 password command Change First select login name as root or administrator then enter current password new password and confirm new password again to set new password Abort Press abort will clean all inputs ...

Page 39: ...hod Select download method as TFTP or FTP FTP Login Set FTP login name and password Target File Type Select which sector of SIP Phone to upgrade Note 1 After 2mb file download is finished all configurations might change to default values user has to configure again 2 After upgrade Application please remember to execute Flash Clean which will clean all configurations become factory values except IP...

Page 40: ...lash Clean Please refer to 4 15 flash command Press CLEAN will clean all configurations of SIP Phone and reset to factory default value Note User must re configure all commands all over again except Network Configure once execute this function ...

Page 41: ... 11 Reboot System Press reboot will reset SIP Phone Note To execute reboot via web browser SIP Phone will automatically save all data before reboot To execute reboot via TELNET command please remember to do Commit Data before Reboot System ...

Page 42: ...ation via telnet please use login root password null press enter to enter command lines 2 User must input lower case command but contents of configurations such as SIP alias or user name etc user can set as capital case 3 After any change of configuration please remember to do commit command to save changes and then reboot command to reboot system 1 help command Type help or man or to display all ...

Page 43: ...mmit command type reboot to restart the SIP Phone Sometimes after user type reboot on terminal screen will display Data modified commit to flash rom which means SIP Phone will record call history or not Ex REDIAL outgoing and incoming call data 5 flash command This command will clean the configuration stored in the flash rom to default value and reboot the SIP Phone Note 1 After user upgrade new s...

Page 44: ... please remember to set related parameters under pppoe command 4 sntp When SNTP server is available enable SIP Phone SNTP function and assign SNTP server IP address so that SIP Phone can capture current time from SNTP server ifaddr sntp 1 xxx xxx xxx xxx 5 dns User can set Domain Name Server IP address Once SIP Phone can connect with DNS server user can specify URL address instead of IP address fo...

Page 45: ...user can enable UPnP function so that SIP Phone will automatically connect with NAT device without configuration in SIP Phone and NAT device 8 time command When SIP Phone enables SNTP function and be able to connect with SNTP server type time command will show the current time retrieved from SNTP server 9 ping command Command ping can test which the IP address is reachable or not Usage ping IP add...

Page 46: ...arameter end index is omitted only record start index will be displayed pbook print start prefix 2 add add a new record in phone book table by giving name IP address and e 164 number of callee endpoint pbook add name X ip xxx xxx xxx xxx e164 X 3 search search any record in the phone book according to IP address name or e164 number 4 delete delete a record of certain listed index in phone book tab...

Page 47: ...ication password 4 reboot Choose enable or disable this function If user enables this function after PPPoE disconnected SIP Phone will automatically reboot to re connect and after reboot if SIP Phone still can t connect with server SIP Phone will keep trying to connect On the other hand if user disables this function SIP Phone won t reboot and keep trying to connect pppoe reboot 0 1 ...

Page 48: ...ayload type 5 eod select end of dialing key e g set end of dial key as button after finished pressing dialing number then press will dial out sysconf eod 0 1 2 0 for no end of dial key 1 for button 2 for button 6 service set SIP Phone to be normal mode or under hotline mode sysconf service 0 1 0 for normal service 1 for hotline service Note To set SIP Phone as hotline mode user has to set SIP Phon...

Page 49: ...s of Proxy This function is for special proxy server 7 line identify one number for the SIP Phone to register to the Proxy SIP line line number Note In proxy mode please remember to set user account information under security command 8 pbsearch enable disable phone book search function under Proxy Mode If user enabled this function SIP Phone will search dialed number in phone book to see if there ...

Page 50: ...red as 20 ms 40 ms or 60 ms only 30 and 60 ms for G 723 1 3 priority set codecs priority in order Please notice that user can set from 1 to 5 codecs as their need for example voice priority g723 or voice priority g723 711a g711u g729 g729a means SIP Phone can support only one codec up to five codecs 4 volume There are three types can be adjustable voice volume ring volume input gain and DTMF volum...

Page 51: ...and 16 tos command TOS DiffServ DS priority function can discriminate the Differentiated Service Code Point DSCP of the DS field in the IP packet header and map each Code Point to a corresponding egress traffic priority As per the definition in RFC2474 the DS field is Type of Service TOS octet in IPv4 The recommended DiffServ Code Point is defined in RFC2597 to classify the traffic into different ...

Page 52: ...imal System DROP Precedence Class 1 Class 2 Class 3 Class 4 Low Drop Precedence AF11 001010 AF21 010010 AF31 011010 AF41 100010 Medium Drop Precedence AF12 001100 AF22 010100 AF32 011100 AF42 100100 High Drop Precedence AF13 001110 AF23 010110 AF33 011110 AF43 100110 1 print display all current configurations 2 rtptype set DSCP value of signaling packets from 0 to 63 3 siptype set DSCP value of RT...

Page 53: ...ial out to the assigned IP address and number bureau hotline IP address phone number of remote site Note To set SIP Phone as hotline mode user has to set SIP Phone as Peer to Peer mode and sysconf service 2 command 18 rom command 1 print show all current configurations and version information 2 app boot dsptest dspcore dspapp upgrade main boot code main application code DSP testing code DSP kernel...

Page 54: ...is necessary to prepare TFTP FTP server IP address for upgrading firmware rom file 5 f the file name prepared for upgrading is necessary as well 6 method specify download method to be TFTP or FTP 0 for TFTP 1 for FTP 7 ftp specify user name and password for FTP download method For example User prepares to upgrade the latest app rom file siplp 100 the TFTP server is 192 168 4 1 1 rom app s 192 168 ...

Page 55: ...strator users passwd set root administrator password 2 clean clean up password restored before and user can login root administrator password press enter User who requests authorization to execute all configuration commands needs to login with root If a user login with administrator two commands are not functional 1 password set root set password of login root 2 passwd clean clean up password rest...

Page 56: ...le please move the symbol by press or on the keypad to select TFTP or FTP method then press OK to confirm it 2 FTP TFTP Sever User has to offer one TFTP FTP server IP Address and set this IP Address via keypad The IP Address is necessary for upgrading SIP Phone new application rom file 3 Set FTP user account User has to input user name and password for FTP server login It is necessary for upgradin...

Page 57: ...od Select download method as TFTP or FTP FTP Login Set FTP login name and password Target File Type Select which sector of SIP Phone to upgrade Note 1 After 2mb file download is finished all configurations might change to default values user has to configure again 2 After upgrade Application please remember to execute Flash Clean which will clean all configurations become factory values except IP ...

Page 58: ...sh clean command which will clean all configurations become factory values except IP address 3 boot2m to upgrade 2mb rom file which includes all firmware file mentioned in item 2 4 s it is necessary to prepare TFTP FTP server IP address for upgrading firmware rom file 5 f the file name prepared for upgrading is necessary as well 6 method specify download method to be TFTP or FTP 0 for TFTP 1 for F...

Page 59: ...SIP SIP Phone Administration Guide 58 Command rom print can show current version installed in SIP Phone ...

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