TROUBLESHOOTING SUGGESTIONS
9
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
No lights or heat
(all drawers)
Warmer unplugged
Plug warmer into appropriate
receptacle
Circuit breaker off or tripped
Reset circuit breaker
Internal damage
Contact an Authorized Wells
Service Agency for repairs.
No heat (one drawer)
Temperature control not set
Set for desired temperature.
Internal damage
Contact an Authorized Wells
Service Agency for repairs.
Food dries out
Humidity control (air vent) not set
OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Water in pan evaporated or low
Add water to pan.
Food gets soggy
Food contacting water
Use a Humitrol Rack
Water level too high
Water should be no more than
1/2" deep
Humidity control (air vent) not set
OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Drawer falls open
Catch roller not extended before
closing drawer
Be sure catch roller is extended
before installing drawer.
Drawer catch damaged
Contact an Authorized Wells
Service Agency for repairs.
Drawer stop dirty
Clean and lubricate drawer stop
Drawer stop damaged
Contact an Authorized Wells
Service Agency for repairs.
Drawer falls out when opened
M
041 p/n 2M
-3033
35
Owners M
Free
-Standin
g Drawer
W
a
rmer