TROUBLESHOOTING SUGGESTIONS
10
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
No power to warmer
Circuit breaker off or tripped
Reset circuit breaker
Warmer will not heat
Temperature control not set
Set control to desired
temperature
Wet insulation
Verify flange-to counter seal is
sound, or reseal with food-grade
silicone sealant
Pan leaking or other internal
damage
Contact your Authorized Wells
Service Agency for repairs
Internal damage
Contact your Authorized Wells
Service Agency for repairs
Warmer slow to heat
Mineral deposits on pan acting
as a insulator
Clean pan(s) with delime cleaner
Wired to wrong voltage
Verify supply voltage - must
match voltage on warmer
nameplate
Drain-equipped unit will not hold
water
Drain valve not fully closed
Check drain valve for debris and
close fully
Drain valve damaged or pan(s)
leaking
Contact your Authorized Wells
Service Agency for repairs
Auto-fill unit overflows
Water level sensor dirty
Clean water level sensor
Internal damage
Contact your Authorized Wells
Service Agency for repairs
Auto-fill unit does not fill
Water supply turned off or
restricted
Be sure water supply is turned
on and water supply hose is not
pinched or twisted
Bad Probe or other Internal
Damage
Contact your Authorized Wells
Service Agency for repairs
One or more pans of an auto-fill
unit do not fill
Blocked drain manifold
Clean drain manifold
Warmer trips circuit breaker
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
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