Service and Warranty Information
Service
For customers in North America, please return instruments requiring
service to a Welch Allyn Technical Service Department listed below or
to an authorized Welch Allyn distributor.
Technical Service Department
Welch Allyn, Inc.
4341 State Street Road
Skaneateles Falls, NY
U.S.A.
Telephone: 800-535-6663 (in U.S.A. only) or (315) 685-4560
Fax: 315-685-4653
For customers outside of North America, return your unit to a
local, authorized Welch Allyn distributor or to your nearest Welch
Allyn service center.
Warranty
Welch Allyn, Inc. warrants the Portable Binocular Microscope and
Flat Surface Magnifier to be free of original defects in material and
workmanship and to perform in accordance with manufacturer’s
specifications for a period of one year from the date of purchase.
If this instrument or any component thereof is found to be defective
or at variance with the manufacturer’s specifications during the
warranty period, Welch Allyn will repair or replace the instrument
or component(s) at no cost to the purchaser.
This warranty only applies to instruments purchased new from Welch
Allyn or its authorized distributors or representatives. The purchaser
must return the instrument directly to Welch Allyn or an authorized
distributor or representative and bear the costs of shipping.
This warranty does not cover breakage or failure due to tampering,
misuse, neglect, accidents, modification or shipping, and is void if
the instrument is not used in accordance with manufacturer’s
recommendations or if repaired or serviced by other than Welch Allyn
or a Welch Allyn authorized representative.
No other express or implied warranty is given.
17