Directions for use
17
Troubleshooting
If your Welch Allyn Ear Wash System is experiencing problems, consult
the following table to find the symptom and the likely cause and the
solution. If the information in this table does not describe or solve the
problem you are having, contact the Welch Allyn Technical Service
Department at 1-800-535-6663 / 1-315-685-4653 or an authorized Welch
Allyn Distributor to help you. See Service and Warranty Information Card
for more information.
Problem
Possible Cause
Solution
No water is coming
out of the handle
even though I am
pulling the actuator.
The temperature shut-
off safety feature has
activated due to the
hot water temperature.
Run COLD water through the
system for 10-30 seconds. This
will reset the temperature shut
off safety feature and allow water
to flow again.
There is a kink in the
tubing.
Make sure there are no bends in
the tubing restricting the flow of
water.
The tubing on the
INSIDE of the handle is
restricting water flow.
Remove the ear tip. Turn off the
faucet and disconnect the tubing
from the chamber. with the ends
of the tubing in the sink and the
actuator squeezed, inject air with
a syringe into the water jet port
of the handle.
Squeeze ActuatorS
Water Jet Port
