Welch Allyn Connex Vital Signs Monitor 6000 Series, Directions For Use Manual

Page: 130 / 143

Message Possible cause Suggested action
from appearing when new
records are saved.
Unable to access patient
information.
An error occurred when reading the patient
list or patient record during startup
Power down and restart the
monitor. If the error persists,
call for service.
No data to save. No patient data is available Take or enter vital signs
before saving.
Patient ID required to save
data.
The configuration requires a patient ID to
save data
Call for service.
Clinician ID required to save
data.
The configuration requires a clinician ID to
save data
Call for service.
Patient ID required to send
data.
The configuration requires a patient ID to
send data
Add a patient ID.
Patient list is full. Delete some
patients to add more.
The maximum number of patients was
exceeded
Delete a patient from the list
to add a new patient.
Stop intervals to select new
patient.
The monitor is set to take interval readings Stop intervals before
changing the patient.
No connection for send. No connectivity is available to support
sending data manually or automatically
sending data on manual save
Call for service.
Radio messages
Message Possible cause Suggested action
Radio not functional. Call for
service.
A hardware failure occurred (not currently
used)
Call for service.
The radio has the wrong software
The radio is not connected
Radio error. Power down and
restart.
The monitor and the radio failed to establish
communication with each other
Power down and restart. If
problem persists, call for
service.
Unable to establish network
communications. Radio out of
network range.
The radio is no longer communicating with
the access point
Call for service.
Unable to establish network
communications. Call for
service.
Unable to get an IP address from the DHCP
server
Call for service.
Communications module did not
power on properly. Power down
the device. (High-priority alarm)
Communication failure. Call for service.
124 Troubleshooting Welch Allyn Vital Signs Monitor 6000 Series™