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Copyright HRB 3662
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proof of purchase. Claims must be made in writing, by fax or by e-mail, to us within the specified period. To
ensure that your claim is handled in good time, be sure to provide a detailed, written description of the damage,
accompanied by photos, as well as reasons as to why weka Holzbau GmbH is responsible for the defect.
Damage is
fundamentally
excluded from the warranty when
-
the
weka product
does not have the correct base (foundation or otherwise), even
if the errors are minor,
-
has deviated from the respective assembly instructions,
-
wind speeds in excess of force 7, natural catastrophes or other violent events
occur
-
the specified load limits (e.g. snow load etc.) have been exceeded,
-
any
changes (additions or rebuilding) have been made to the product as compared
with the assembly instructions,
-
The wood has received insufficient or no care (maintenance: wood protection
agent, wood stain etc.).
A causal association with the damage is
not
generally required. Colour changes typical of wood, cracking,
warping, shrinkage, swelling or similar normal changes deemed to be natural characteristics of wood, and their
consequences, are expressly excluded from the warranty. Further claims and consequential damage are not
generally covered by the warranty conditions. Components made from
materials other
than wood are covered
only by the statutory warranty provisions and other statutes; they are
not
covered by the warranty.
Damaged or defective parts must be rejected
prior to installation
or the warranty claim will otherwise
be void.
Varied distortion, swelling and shrinking of the boards and front ends are in the nature of the wood
and do not compromise the functionality of the pool in any way. They are not grounds for complaint.
2.3. Assembly conditions for a weka assembly team
If you wish for help assembling your cabin and choose to employ a weka assembly team, weka Holzbau
GmbH will carry out the following services for you:
Assembly means putting together (installation) of the individual parts supplied. It does not include treating them
with a wood protection agent, the delivery and assembly of accessories and accessory parts.
Electrical connections are not included in the assembly service.
The items to be assembled must be located at the installation site/location/base area. Transport of the article
or the individual parts over a distance greater than 5 m or to another level is not included in the assembly price.
The substrate must be stable, horizontal and level. In the event of doubt, reference should be made to
DIN 18202 ‘Level tolerances in building construction’, tab. 3, row 3, with a maximum height difference at the
furthest points of approx. 10 to 11 mm.