Techn. Änderungen vorbehalten!
9
Copyright HRB 3662
Damaged or defective parts must be rejected prior to installation as otherwise the warranty claim will
be void.
2.2. Warranty terms of weka Holzbau GmbH
We guarantee the function of our products for 5 years from the date of delivery based on the following
conditions – however only on the wooden parts of our products (hereinafter weka product) and not on
connected components or parts of the weka product made of another material besides wood. Within
the warranty period defective parts or missing parts of the product or the product itself will be replaced
at our discretion. The warranty extends only to the free-of-charge replacement of the respective faulty
or defective wooden part. The warranty does not cover any consequential or additional costs, in
particular no delivery and installation or modification costs.
The warranty is void in case of:
-
failure to follow the assembly instructions,
-
changes (additions or modifications) made to the product diverging from the assembly
instructions,
-
load limits (e.g. snow load, etc.) having been exceeded,
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the weka product having been installed on an incorrect foundation or floor plate, etc., in
particular in case of violation of the rules of architecture,
-
lack of or insufficient care of the wood (maintenance measures such as preservation or
painting of the wood),
-
wind speeds stronger than force 7 (moderate gales), natural catastrophes or brute force
having caused the damage to the weka product,
-
the deficiency consisting in changes which are typical for wood, such as discoloration,
formation of cracks, warping, shrinking, swelling or similar normal effects on the material
"wood".
Warranty claims must be accompanied by the original packing slip and the original sales receipt and
must be submitted within the warranty period in writing or by fax or e-mail. A further prerequisite for a
claim is the immediate notification of the defect or damage in the form of pictures and a written
description of the defect.
Address all warranty claims to:
weka Holzbau GmbH, Johannesstraße 16, 17034 Neubrandenburg
Fax: 0395/42908-83; E-mail: [email protected]
2.3. Assembly conditions for a weka assembly team
If you wish for help assembling your cabin and choose to employ a weka assembly team, weka
Holzbau GmbH will carry out the following services for you:
Assembly means putting together (installation) of the individual parts supplied. It does not include
treating them with a wood protection agent, the delivery and assembly of accessories and accessory
parts. Electrical connections are not included in the assembly service.
The items to be assembled must be located at the installation site/location/base area. Transport of the
article or the individual parts over a distance greater than 5 m or to another level is not included in the
assembly price quoted. The substrate must be stable, horizontal and level.
In the event of doubt, reference should be made to DIN 18202 ‘Level tolerances in building
construction’, tab. 3, row 3, with a maximum height difference at the furthest points of approx. 10 to 11
mm.
All preparatory work must have been carried out in accordance with the technical regulations before
assembly begins. The substrates/floors/foundations constructed or selected by you must be suitable
for the assembly.
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