6
Need help?
www.weBoost.com
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
ENGLISH
8. Connect the Home 4G to a surge
protected AC power strip with at least a
1000 Joule rating. If your Home 4G is
working correctly, the lights will be green.
If the lights are orange or red, see the
“Troubleshooting” section on page 10.
NOTE:
Modern energy efficient dual-pane
windows with coatings will weaken
the cellular signals as they pass
through because of a metal oxide
film applied during manufacturing.
If you have dual-pane windows with
energy efficient coatings, we rec-
ommend one of the other mounting
options if your performance is not
to your satisfaction.
Installation Options
Outside Pole Mount Option
(Best Option)
1. Select a location on the roof where the
Outside Antenna can be mounted on a
pole maintaining at least 20 feet of vertical
or horizontal separation from the inside
Desktop Antenna.
2. Find an existing pole or obtain a
pole of 1 to 2 inches in diameter.
Mounting hardware to attach the pole
to the roof can be purchased from a
hardware store or you can purchase a
weBoost’s pole mount accessory kit,
part #901117. Install the pole in the
desired location.
3. Using the hardware in Packet A, slide
both brackets onto U-bolt. Tighten nut
& washers set onto U-bolt.
Place the desktop signal
antenna directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed