WWW.WEBER.COM
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WARRANTY
TABLE OF CONTENTS
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . 3
WEBER Q 3100 EXPLODED VIEW . . . . . . . . . . . . 4
WEBER Q 3200 EXPLODED VIEW . . . . . . . . . . . . 6
PARTS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
STORAGE FEATURES . . . . . . . . . . . . . . . . . . . . . 23
BARBECUE LOCATION REQUIREMENTS . . . . 24
CONSIDERATIONS FOR LOCATING YOUR BARBECUE . . . . . . . . . . . 24
IMPORTANT INFORMATION ABOUT
UNIVERSAL LIQUEFIED PETROLEUM GAS . . 25
WHAT IS UNIVERSAL LIQUEFIED PETROLEUM GAS? . . . . . . . . . . . 25
SAFE HANDLING TIPS FOR LPG CYLINDERS . . . . . . . . . . . . . . . . . . 25
STORAGE AND/OR NONUSE GUIDELINES . . . . . . . . . . . . . . . . . . . . 25
GENERAL SAFETY GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
IMPORTANT INFORMATION
ABOUT LPG CONNECTIONS . . . . . . . . . . . . . . . 26
WHAT IS A REGULATOR? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
REGULATOR CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LPG CYLINDER INSTALLATION
AND REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . 27
INSTALLING THE LPG CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
REMOVING THE LPG CYLINDER
FOR REFILLING OR REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . 27
FILLING THE LPG CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
FUELING YOUR GRILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
PREPARING TO USE YOUR BARBECUE . . . . . 28
WHAT IS A LEAK CHECK? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CHECKING FOR GAS LEAKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SAFETY CHECKS BEFORE
USING YOUR BARBECUE . . . . . . . . . . . . . . . . . 29
SAFETY FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
REMOVABLE CATCH PAN AND DISPOSABLE DRIP PAN . . . . . . . . . 29
HOSE INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BURNER IGNITION & USAGE . . . . . . . . . . . . . . 30
METHODS OF BURNER IGNITION . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
BURNER IGNITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
TO EXTINGUISH BURNER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
BURNER IGNITION - Lighting with a Match . . . . . . . . . . . . . . . . . . . 31
COOKING METHODS . . . . . . . . . . . . . . . . . . . . . 32
DIRECT METHOD OR INDIRECT METHOD? . . . . . . . . . . . . . . . . . . . . 32
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . 33
ANNUAL MAINTENANCE . . . . . . . . . . . . . . . . . 34
KEEPING YOUR WEBER BARBECUE IN TIP-TOP SHAPE . . . . . . . . . 34
BURNER FLAME PATTERN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
WEBER SPIDER/INSECT SCREEN(S) . . . . . . . . . . . . . . . . . . . . . . . . . 34
BURNER TUBE PORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
BURNER TUBE CLEANING OR REPLACEMENT . . . . . . . . . . . . . . . . 35
ROUTINE MAINTENANCE . . . . . . . . . . . . . . . . . 37
BEAUTIFUL—INSIDE AND OUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CLEANING THE OUTSIDE OF THE GRILL . . . . . . . . . . . . . . . . . . . . . 37
CLEANING THE INSIDE OF THE GRILL . . . . . . . . . . . . . . . . . . . . . . . 37
HOSE INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
IGNITION SYSTEM OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
MAINTAINING THE PUSH BUTTON IGNITION SYSTEM
(Q 1000, Q 2000 & Q 3100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
MAINTAINING THE ELECTRONIC IGNITION SYSTEM
(Q 1200, Q 2200 & Q 3200) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Thank you for purchasing a WEBER product. Weber-Stephen Products
LLC, 1415 S. Roselle Road, Palatine, Illinois 60067 (“WEBER”) prides
itself on delivering a safe, durable, and reliable product.
This is WEBER’s Voluntary Warranty provided to you at no extra
charge. It contains the information you will need to have your WEBER
product repaired in the unlikely event of a failure or defect.
Pursuant to applicable laws, the customer has several rights in
case the product is defective. Those rights include supplementary
performance or replacement, abatement of the purchasing price,
and compensation. In the European Union, for example, this would
be a two-year statutory warranty starting on the date of the
handover of the product. These and other statutory rights remain
unaffected by this warranty provision. In fact, this warranty grants
additional rights to the Owner that are independent from statutory
warranty provisions.
WEBER’S VOLUNTARY WARRANTY
WEBER warrants, to the purchaser of the WEBER product (or in the
case of a gift or promotional situation, the person for whom it was
purchased as a gift or promotional item), that the WEBER product is
free from defects in material and workmanship for the period(s) of
time specified below when assembled and operated in accordance
with the accompanying Owner’s Manual. (Note: If you lose or
misplace your WEBER Owner’s Manual, a replacement is available
online at www.weber.com, or such country-specific website to which
Owner may be redirected.) Under normal, private single family
home or apartment use and maintenance, WEBER agrees within the
framework of this warranty to repair or replace defective parts within
the applicable time periods, limitations, and exclusions listed below.
TO THE EXTENT ALLOWABLE BY APPLICABLE LAW, THIS WARRANTY
IS EXTENDED ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT IN THE CASE OF
GIFTS AND PROMOTIONAL ITEMS AS NOTED ABOVE.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
The benefits given under this Limited Warranty are in addition to
other rights and remedies you have under the Australian Consumer
Law in relation to this WEBER gas barbecue.
OWNER’S RESPONSIBILITIES UNDER THIS WARRANTY
To ensure trouble-free warranty coverage, it is important (but it
is not required) that you register your WEBER product online at
www.weber.com, or such country-specific website to which Owner
may be redirected. Please also retain your original sales receipt and/
or invoice. Registering your WEBER product confirms your warranty
coverage and provides a direct link between you and WEBER in case
we need to contact you.
The above warranty only applies if the Owner takes reasonable
care of the WEBER product by following all assembly instructions,
usage instructions, and preventative maintenance as outlined in the
accompanying Owner’s Manual, unless the Owner can prove that the
defect or failure is independent of non-compliance with the above
mentioned obligations. If you live in a coastal area, or have your
product located near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the accompanying
Owner’s Manual.
WARRANTY HANDLING / EXCLUSION OF WARRANTY
If you believe that you have a part which is covered by this Warranty,
please contact WEBER Customer Service using the contact
information on our website (www.weber.com, or such country-
specific website to which Owner may be redirected). WEBER will,
upon investigation, repair or replace (at its option) a defective
part that is covered by this Warranty. In the event that repair or
replacement are not possible, WEBER may choose (at its option) to
replace the barbecue in question with a new barbecue of equal or
greater value. WEBER may ask you to return parts for inspection,
shipping charges to be pre-paid.
This WARRANTY lapses if there are damages, deteriorations,
discolorations, and/or rust for which WEBER is not responsible
caused by:
• Abuse, misuse, alteration, modification, misapplication, vandalism,
neglect, improper assembly or installation, and failure to properly
perform normal and routine maintenance;
• Insects (such as spiders) and rodents (such as squirrels), including
but not limited to damage to burner tubes and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as swimming
pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes, earthquakes,
tsunamis or surges, tornadoes or severe storms.
The use and/or installation of parts on your WEBER product that are
not genuine WEBER parts will void this Warranty, and any damages
that result hereby are not covered by this Warranty. Any conversion of
a gas barbecue not authorized by WEBER and performed by a WEBER
authorized service technician will void this Warranty.
PRODUCT WARRANTY PERIODS
Cookbox:
5 years, no rust through/burn through
(2 years paint excluding fading or discolouration)
Lid assembly:
5 years, no rust through/burn through
(2 years paint excluding fading or discolouration)
Stainless steel burner tubes:
5 years, no rust through/burn through
Porcelain-enamelled cast iron cooking grills:
5 years, no rust through/burn through
Plastic components:
5 years, excluding fading or discolouration
All remaining parts:
2 years
DISCLAIMERS
APART FROM THE WARRANTY AND DISCLAIMERS AS DESCRIBED IN
THIS WARRANTY STATEMENT, THERE ARE EXPLICITLY NO FURTHER
WARRANTY OR VOLUNTARY DECLARATIONS OF LIABILITY GIVEN
HERE WHICH GO BEYOND THE STATUTORY LIABILITY APPLYING TO
WEBER. THE PRESENT WARRANTY STATEMENT ALSO DOES NOT
LIMIT OR EXCLUDE SITUATIONS OR CLAIMS WHERE WEBER HAS
MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE APPLICABLE PERIODS
OF THIS WARRANTY. NO OTHER WARRANTIES GIVEN BY ANY
PERSON, INCLUDING A DEALER OR RETAILER, WITH RESPECT TO
ANY PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”), SHALL
BIND WEBER. THE EXCLUSIVE REMEDY OF THIS WARRANTY IS
REPAIR OR REPLACEMENT OF THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY SHALL
RECOVERY OF ANY KIND BE GREATER THAN THE AMOUNT OF THE
PURCHASE PRICE OF THE WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS, DAMAGE, OR
INJURY TO YOU AND YOUR PROPERTY AND/OR TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE MISUSE OR ABUSE OF THE
PRODUCT OR FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY
WEBER IN THE ACCOMPANYING OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER THIS WARRANTY ARE
WARRANTED ONLY FOR THE BALANCE OF THE ABOVE MENTIONED
ORIGINAL WARRANTY PERIOD(S).
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY HOME
OR APARTMENT USE ONLY AND DOES NOT APPLY TO WEBER
BARBECUES USED IN COMMERCIAL, COMMUNAL OR MULTI-UNIT
SETTINGS SUCH AS RESTAURANTS, HOTELS, RESORTS, OR RENTAL
PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN OF ITS
PRODUCTS. NOTHING CONTAINED IN THIS WARRANTY SHALL
BE CONSTRUED AS OBLIGATING WEBER TO INCORPORATE SUCH
DESIGN CHANGES INTO PREVIOUSLY MANUFACTURED PRODUCTS,
NOR SHALL SUCH CHANGES BE CONSTRUED AS AN ADMISSION
THAT PREVIOUS DESIGNS WERE DEFECTIVE.
Refer to International Business Units list at the end of this Owner’s
Manual for additional contact information
.
Weber-Stephen PRODUCTS LLC
Level 1, 142-144 Fullarton Road
Rose Park
South Australia 5067
61.8.8221.6111 www.WEBERbbq.com.au
WEBER New Zealand ULC
86 East Highbrook Drive
East Tamaki, Auckland 2013 NEW ZEALAND
+64 9 279 7133 www.WEBERnz.co.nz
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