Weber PULSE 2000 Owner'S Manual Download Page 4

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REGISTRATION = WARRANTY

Warranty 

Thank you for purchasing a WEBER product. Weber-
Stephen Products LLC, 1415 S. Roselle Road, Palatine, 
Illinois 60067 and its Americas Business units 
(“WEBER”) pride ourselves on delivering a safe, durable, 
and reliable product.

This is WEBER’s Voluntary Warranty provided to you 
at no extra charge. It contains the information you will 
need to have your WEBER product repaired or replaced 
in the unlikely event of a failure or defect. 

Pursuant to applicable laws, the Owner has several 
rights in case the product is defective. Those rights 
include supplementary performance or replacement, 
abatement of the purchasing price, and compensation. 
These and other statutory rights remain unaffected by 
this Warranty provision. In fact, this Warranty grants 
additional rights to the Owner that are independent 
from statutory Warranty provisions.

WEBER’s Voluntary Warranty

WEBER warrants, to the purchaser of the WEBER 
product (or in the case of a gift or promotional situation, 
the person for whom it was purchased as a gift or 
promotional item) (“Owner”), that the WEBER product is 
free from defects in material and workmanship for five 
(5) years from the date of purchase when assembled 
and operated in accordance with the accompanying 
Owner’s Manual, normal wear and tear excluded. (Note: 
If you lose or misplace your WEBER Owner’s Manual, 
a replacement is available online at www.weber.com.) 
WEBER agrees within the framework of this warranty 
to repair or replace the part that is defective in 
material or workmanship subject to the limitations, and 
exclusions listed below. TO THE EXTENT ALLOWABLE 
BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED 
ONLY TO THE ORIGINAL PURCHASER AND IS NOT 
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT 
IN THE CASE OF GIFTS AND PROMOTIONAL ITEMS AS 
NOTED ABOVE.

WEBER stands by its products and is happy to provide 
you with the Warranty described for material defects in 
the grill or its relevant components, normal wear and 
tear excepted.

• ‘Normal wear and tear’ includes cosmetic and 

other immaterial deterioration that may come with 
ownership of your grill over time, such as surface rust, 
dents / scratches, etc.

However, WEBER will honor this Warranty for the grill or 
its relevant components where damage or dysfunction 
results from a material defect.

• ‘Material defect’ includes rust through or burn through 

of certain parts, or other damage or failure inhibiting 
your ability to safely / properly use your grill.

Owner’s Responsibilities Under this 

Warranty / Exclusion of Warranty

To ensure trouble-free Warranty coverage, it is 
important (but not required) that you register your 
WEBER product online at www.weber.com. Please 
also retain your original sales receipt and/or invoice. 
Registering your WEBER product confirms your 
warranty coverage, will expedite any Warranty claims 
you may need to make, and provides a direct link 
between you and WEBER in case we need to contact 
you. If you have not had time to register your grill before 
calling for Warranty service, please have the following 
information available when you do call: 
Name – Address – Phone Number – Email – Serial 
Number – Purchase Date – Purchase Dealer – Model – 
Color – Primary Issue

The above warranty only applies if the Owner takes 
reasonable care of the WEBER product by following 
all assembly instructions, usage instructions, 
and preventative maintenance as outlined in the 
accompanying Owner’s Manual, unless the Owner can 
prove that the defect or failure is independent of non-
compliance with the above mentioned obligations. If 
you live in a coastal area, or have your product located 
near a pool, maintenance includes regular washing 
and rinsing of the exterior surfaces as outlined in the 
accompanying Owner’s Manual.

This WARRANTY lapses if there are damages, 
deteriorations, discolorations, and/or rust for which 
WEBER is not responsible caused by:

• Abuse, misuse, alteration, modification, misapplication, 

vandalism, neglect, improper assembly or installation, 
and failure to properly perform normal and routine 
maintenance;

• Insects (such as spiders) and rodents (such as 

squirrels);

• Exposure to salt air and/or chlorine sources such as 

swimming pools and hot tubs/spas;

• Severe weather conditions such as hail, hurricanes, 

earthquakes, tsunamis or surges, tornadoes or severe 
storms.

• Acid rain and other environmental factors

The use and/or installation of parts on your WEBER 
product that are not genuine WEBER parts will void this 
Warranty, and any damages that result hereby are not 
covered by this Warranty. 

Warranty Processing

If you believe that you have a part which is covered 
by this Warranty, please contact WEBER Customer 
Service using the contact information on our website 
(www.weber.com). WEBER will, upon investigation, 
repair or replace (at its option) a defective part that is 
covered by this Warranty. In the event that repair or 
replacement are not possible, WEBER may choose (at 
its option) to replace the grill in question with a new grill 
of equal or greater value. WEBER may ask you to return 
parts for inspection, shipping charges to be pre-paid by 
Owner.

Disclaimers

APART FROM THE WARRANTY AND DISCLAIMERS 
AS DESCRIBED IN THIS WARRANTY STATEMENT, 
THERE ARE EXPLICITLY NO FURTHER WARRANTY 
OR VOLUNTARY DECLARATIONS OF LIABILITY GIVEN 
HERE WHICH GO BEYOND THE STATUTORY LIABILITY 
APPLYING TO WEBER. THE PRESENT WARRANTY 
STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE 
SITUATIONS OR CLAIMS WHERE WEBER HAS 
MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.

NO WARRANTIES SHALL APPLY AFTER THE FIVE 
(5) YEAR PERIOD OF THIS WARRANTY. NO OTHER 
WARRANTIES GIVEN BY ANY PERSON, INCLUDING 
A DEALER OR RETAILER, WITH RESPECT TO ANY 
PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”), 
SHALL BIND WEBER. THE EXCLUSIVE REMEDY OF THIS 
WARRANTY IS REPAIR OR REPLACEMENT OF THE PART 
OR PRODUCT.

IN NO EVENT UNDER THIS VOLUNTARY WARRANTY 
SHALL RECOVERY OF ANY KIND BE GREATER THAN 
THE AMOUNT OF THE PURCHASE PRICE OF THE 
WEBER PRODUCT SOLD. 

YOU ASSUME THE RISK AND LIABILITY FOR LOSS, 
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY 
AND/OR TO OTHERS AND THEIR PROPERTY ARISING 
OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR 
FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY 
WEBER IN THE ACCOMPANYING OWNER’S MANUAL.

PARTS AND ACCESSORIES REPLACED UNDER THIS 
WARRANTY ARE WARRANTED ONLY FOR THE BALANCE 
OF THE ABOVE MENTIONED ORIGINAL FIVE (5) YEAR 
WARRANTY PERIOD.

THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY 
HOME OR APARTMENT USE ONLY AND DOES NOT 
APPLY TO WEBER GRILLS USED IN COMMERCIAL, 
COMMUNAL OR MULTI-UNIT SETTINGS SUCH AS 
RESTAURANTS, HOTELS, RESORTS, OR RENTAL 
PROPERTIES.

WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN 
OF ITS PRODUCTS. NOTHING CONTAINED IN THIS 
WARRANTY SHALL BE CONSTRUED AS OBLIGATING 
WEBER TO INCORPORATE SUCH DESIGN CHANGES 
INTO PREVIOUSLY MANUFACTURED PRODUCTS, 
NOR SHALL SUCH CHANGES BE CONSTRUED AS 
AN ADMISSION THAT PREVIOUS DESIGNS WERE 
DEFECTIVE.

 

Weber-Stephen Products LLC 
Customer Service Center  

1415 S. Roselle Road 
Palatine, IL 60067 
U.S.A.

For replacement parts, call: 

1-800-446-1071

The WEBER Promise 

(5 year voluntary warranty)

At WEBER, we pride ourselves on two things: making grills that last and 
providing a lifetime of excellent customer service.

Summary of Contents for PULSE 2000

Page 1: ...ined us on the journey to barbecuing greatness Register your grill and gain access to fun and engaging WEBER information including tips tricks and how to get the most out of your barbecuing experience...

Page 2: ...operly grounded outlet TABLE OF CONTENTS 2 Welcome to WEBER Important Safeguards 4 The WEBER Promise Warranty 5 Assembly Parts List 6 Product Features PULSE 2000 Features Feature Descriptions 8 Operat...

Page 3: ...Do not use damaged extension cords Examine extension cord before using and replace if damaged Do not abuse extension cord and do not tug on any cord to disconnect Keep cord away from heat and sharp e...

Page 4: ...dent of non compliance with the above mentioned obligations If you live in a coastal area or have your product located near a pool maintenance includes regular washing and rinsing of the exterior surf...

Page 5: ...inimum requirements for assembling your WEBER electric grill Improper assembly can be dangerous mWARNING Do not modify the appliance Modifications are unsafe and will void your warranty Any parts seal...

Page 6: ...roller B Digital Thermometer C Temperature Status Indicator Light s D Wi Fi and Bluetooth Status Indicator Lights A B G F E H I C D PULSE 2000 Features E Tall Lid F Cable Routing G Power On Off Button...

Page 7: ...rease and is designed to help prevent flare ups Drippings that are not vaporized are funneled into the drip tray which is located within the catch pan under the cookbox Food Probe Ports for WEBER CONN...

Page 8: ...indicator lights will flash to indicate that the grill is preheating and the temperature display will increase as the grill heats up When the selected temperature setting is reached the temperature co...

Page 9: ...onnecting to your PULSE grill NOTE In order to successfully connect your smart device to your grill via a local Wi Fi network first make sure your grill is paired via Bluetooth and that your grill is...

Page 10: ...s or brushes as they will scratch the surface Never use glass cleaners on plastic It will damage the surface Storing the Temperature Controller Allow the temperature controller and probes to cool befo...

Page 11: ...urn the control knob s to the high setting and preheat the grill to 500 F 260 C Brush the cooking grates clean with a stainless steel bristle grill brush Reduce heat by turning control knob s to mediu...

Page 12: ...void tasting last night s dinner on today s lunch make sure that you are barbecuing on a clean cooking grate Once the grates are preheated use a stainless steel bristle grill brush to make a clean smo...

Page 13: ...until the screw releases C 4 Slide the heating elements towards the back of the grill Taking care not to bend the heating element tilt it upwards and remove it D 5 Use a plastic scraper to scrape debr...

Page 14: ...d power button to the ON position ELECTRIC GRILL IS EXPERIENCING CONNECTIVITY ISSUES SYMPTOM Wi Fi is having trouble maintaining connectivity with a Wi Fi network CAUSE SOLUTION Grill is out of range...

Page 15: ...15 Replacement Parts PULSE 2000 US 010920 10 11 12 13 14 15 16 17 18 3 2 1 4 5 7 6 8 9 PULSE 2000...

Page 16: ...by Bluetooth SIG Inc and any use of such marks by Weber Stephen Products LLC is under license Other trademarks and trade names are those of their respective owners 2020 Designed and engineered by Web...

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