background image

15

Problem

Side burner does not light.

Flame is low in HIGH position.

Flame is very yellow in conjunction with
the smell of gas,

OR

Burner makes popping noise in conjunction
with the smell of gas.

Push button ignition does not work.

Flame is large or erratic.

Check

Is gas supply off? 

Is fuel hose bent or kinked?

Inspect burner ring slots for
obstructions.
Inspect burner base for
obstructions.

Does burner light with a match?

Is the burner ring correctly
installed?

Cure

Turn supply on. 

Straighten hose.

Clean if necessary.

If match lights burner, check
igniter (see Side Burner
Maintenance).

See Side Burner Maintenance
for correct assembly.

SIDE BURNER TROUBLESHOOTING

For the Platinum Series II 3200 & 3400

WARNING: Before attempting any troubleshooting

steps, all gas controls and supply valves should be in
the OFF position.

Summary of Contents for Platinum I 3400 NG

Page 1: ...Extinguish any open flame 3 Open lid 4 If odor continues immediately call your gas supplier or your fire department FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids i...

Page 2: ...ng the Steam N Chips Smoker 10 Maintenance 11 13 Spider Stopper Guards 11 Inspection and Cleaning of the Spider Stopper Guards 11 Main Burner Flame Pattern 12 Main Burner Cleaning Procedure 12 Replaci...

Page 3: ...arbecue should never be used by children You should exercise reasonable care when operating your Weber Gas Barbecue It will be hot during cooking or cleaning and should never be left unattended Should...

Page 4: ...is not in use When storing the Weber Gas Barbecue make sure that the inside shut off valve and or locking outdoor shut off valve is secured in the OFF position When the Weber Gas Barbecue is stored i...

Page 5: ...Weber confirms the defect and approves the claim Weber will elect to replace such parts without charge If you are required to return defective parts transportation charges must be prepaid Weber will r...

Page 6: ...ont of the cooking box For closed cart models open the right door to access the matchlight hole WARNING If the burner does not light turn the FRONT burner control knob to OFF and wait 5 minutes to let...

Page 7: ...6 Check that the burner is lit by looking through matchlight hole on the front of the cooking box For closed cart models open the right door to access the matchlight hole WARNING If the burner does no...

Page 8: ...lid while igniting the side burner or not waiting 5 minutes to allow gas to clear if the side burner does not light may result in an explosive flame up which can cause serious bodily injury or death...

Page 9: ...ater solution CAUTION Do not use oven cleaner abrasive cleansers kitchen cleansers cleaners that contain citrus products or abrasive cleaning pads on barbecue or cart surfaces Bottom tray Remove exces...

Page 10: ...ttings for long duration smoking Smoke will start in approximately 10 minutes and last as long as 45 minutes If you require more smoke flavor refill the smoker with FireSpice Chips and or Chunks and r...

Page 11: ...ear Also inspect and clean the Spider Stopper Guards if any of the following symptoms should ever occur 1 The smell of gas in conjunction with the burner flames appearing yellow and lazy 2 Barbecue do...

Page 12: ...in Burner Flame Pattern The Weber Gas Barbecue burners have been factory set for the correct air and gas mixture The correct flame pattern is shown in Figure 7 If the flames do not appear to be unifor...

Page 13: ...be Figure 13 CAUTION If the Spider Stopper Guards do not fit tightly contact Weber Stephen Customer Service CAUTION After reinstalling the gas lines they should be leak checked with a soap and water s...

Page 14: ...e prescribed manner Are the cooking grates and Flavorizer Bars heavily coated with burned on grease Is the bottom tray dirty and not allowing grease to flow into catch pan Are burners clean The lid is...

Page 15: ...ed Inspect burner ring slots for obstructions Inspect burner base for obstructions Does burner light with a match Is the burner ring correctly installed Cure Turn supply on Straighten hose Clean if ne...

Page 16: ...figure 17 c Note If the igniter works loose carefully tighten the igniter lock nut with an adjustable wrench or pliers SIDE BURNER MAINTENANCE a c b Figure 17 Ground Electrode Views from figures 17 b...

Page 17: ...e the Burner Head Insert the burner head into the burner base Figure 19 c There is a hole in the burner head for the igniter electrode Set the burner ring onto the burner head Rotate the burner ring u...

Page 18: ...LATINUM SERIES II 2200 NATURAL GAS EXPLODED VIEW W E B E R W EBE R 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 44 46 45 47 48 49 5...

Page 19: ...nut 43 Igniter wire white 44 Igniter wire black 45 Igniter bracket 46 Plastic bracket 2 47 Right work surface 48 Wheel hub cap 2 49 Wheel 2 50 Crossover rail 51 Hose All items are single quantities un...

Page 20: ...LATINUM SERIES II 3200 NATURAL GAS EXPLODED VIEW W E B E R W EBE R 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 44 45 46 47 48 49 5...

Page 21: ...nut 43 Igniter wire white 44 Igniter wire black 45 Igniter bracket 46 Plastic plug 2 47 Side burner assembly 48 Wheel hub cap 2 49 Wheel 2 50 Crossover rail 51 Hose All items are single quantities un...

Page 22: ...II 3400 NATURAL GAS EXPLODED VIEW W E B E R W EBE R 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 41 44 45 46 47 48 49 50 51 52 53 54 60...

Page 23: ...bracket 2 47 Back panel 2 48 Rear frame 49 Wheel hub cap 2 50 Side burner assembly 51 Wheel 2 52 Wing nut 53 1 4 20 x 1 3 4 inch bolt 54 Crossover rail 55 Right side panel 56 Hose 57 Right front panel...

Page 24: ...and Warm Up are U S trademarks of Weber Stephen Products Co 200 East Daniels Road Palatine IL 60067 6266 U S A Genesis Gas Barbecues are covered under the following patent nos U S A 4 677 964 4 727 85...

Reviews: