Thank you for purchasing a WEBER product. Weber-Stephen
Products LLC, 1415 S. Roselle Road, Palatine, Illinois 60067
(“WEBER”) prides itself on delivering a safe, durable, and
reliable product.
This is WEBER’s Voluntary Warranty provided to you at no extra
charge. It contains the information you will need to have your
WEBER product repaired in the unlikely event of a failure or
defect.
Pursuant to applicable laws, the customer has several
rights in case the product is defective. Those rights include
supplementary performance or replacement, abatement of
the purchasing price, and compensation. In the European
Union, for example, this would be a two-year statutory
The use and/or installation of parts on your WEBER product
that are not genuine WEBER parts will void this Warranty,
and any damages that result hereby are not covered by
this Warranty. Any conversion of a gas grill not authorized
by WEBER and performed by a WEBER authorized service
technician will void this Warranty.
PRODUCT WARRANTY PERIODS
Cookbox:
12 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
Lid assembly:
12 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
warranty starting on the date of the handover of the product.
These and other statutory rights remain unaffected by this
warranty provision. In fact, this warranty grants additional
rights to the Owner that are independent from statutory
warranty provisions.
WEBER’S VOLUNTARY WARRANTY
WEBER warrants, to the purchaser of the WEBER product
(or in the case of a gift or promotional situation, the person
for whom it was purchased as a gift or promotional item),
that the WEBER product is free from defects in material and
workmanship for the period(s) of time specified below when
assembled and operated in accordance with the accompanying
Stainless steel burner tubes:
10 years, no rust through/burn through
Stainless steel cooking grates:
10 years, no rust through/burn through
Stainless steel FLAVORIZER BARS:
10 years, no rust through/burn through
Porcelain-enameled cast iron cooking grates:
10 years, no rust through/burn through
WEBER CONNECT Components:
3 years
Owner’s Manual. (Note: If you lose or misplace your WEBER
Owner’s Manual, a replacement is available online at
www.weber.com, or such country-specific website to which
Owner may be redirected.) Under normal, private single family
home or apartment use and maintenance, WEBER agrees
within the framework of this warranty to repair or replace
defective parts within the applicable time periods, limitations,
and exclusions listed below. TO THE EXTENT ALLOWABLE BY
APPLICABLE LAW, THIS WARRANTY IS EXTENDED ONLY TO
THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO
SUBSEQUENT OWNERS, EXCEPT IN THE CASE OF GIFTS AND
PROMOTIONAL ITEMS AS NOTED ABOVE.
OWNER’S RESPONSIBILITIES UNDER THIS WARRANTY
To ensure trouble-free warranty coverage, it is important (but
it is not required) that you register your WEBER product online
at www.weber.com, or such country-specific website to which
Owner may be redirected. Please also retain your original
sales receipt and/or invoice. Registering your WEBER product
confirms your warranty coverage and provides a direct link
between you and WEBER in case we need to contact you.
The above warranty only applies if the Owner takes reasonable
care of the WEBER product by following all assembly
instructions, usage instructions, and preventative maintenance
as outlined in the accompanying Owner’s Manual, unless the
Owner can prove that the defect or failure is independent
of non-compliance with the above mentioned obligations. If
you live in a coastal area, or have your product located near a
pool, maintenance includes regular washing and rinsing of
the exterior surfaces as outlined in the accompanying Owner’s
Manual.
WARRANTY HANDLING / EXCLUSION OF WARRANTY
If you believe that you have a part which is covered by this
Warranty, please contact WEBER Customer Service using the
contact information on our website (www.weber.com, or such
country-specific website to which Owner may be redirected).
WEBER will, upon investigation, repair or replace (at its option)
a defective part that is covered by this Warranty. In the event
that repair or replacement are not possible, WEBER may
choose (at its option) to replace the grill in question with a new
grill of equal or greater value. WEBER may ask you to return
parts for inspection, shipping charges to be pre-paid.
This WARRANTY lapses if there are damages, deteriorations,
discolorations, and/or rust for which WEBER is not responsible
caused by:
•
Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation, and
failure to properly perform normal and routine maintenance;
•
Insects (such as spiders) and rodents (such as squirrels),
including but not limited to damage to burner tubes and/or
gas hoses;
•
Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
•
Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or surges, tornadoes or severe
storms.
All remaining parts:
5 years
DISCLAIMERS
APART FROM THE WARRANTY AND DISCLAIMERS AS
DESCRIBED IN THIS WARRANTY STATEMENT, THERE ARE
EXPLICITLY NO FURTHER WARRANTY OR VOLUNTARY
DECLARATIONS OF LIABILITY GIVEN HERE WHICH GO
BEYOND THE STATUTORY LIABILITY APPLYING TO WEBER.
THE PRESENT WARRANTY STATEMENT ALSO DOES NOT
LIMIT OR EXCLUDE SITUATIONS OR CLAIMS WHERE WEBER
HAS MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE APPLICABLE
PERIODS OF THIS WARRANTY. NO OTHER WARRANTIES
GIVEN BY ANY PERSON, INCLUDING A DEALER OR RETAILER,
WITH RESPECT TO ANY PRODUCT (SUCH AS ANY “EXTENDED
WARRANTIES”), SHALL BIND WEBER. THE EXCLUSIVE
REMEDY OF THIS WARRANTY IS REPAIR OR REPLACEMENT
OF THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY SHALL
RECOVERY OF ANY KIND BE GREATER THAN THE AMOUNT OF
THE PURCHASE PRICE OF THE WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS, DAMAGE,
OR INJURY TO YOU AND YOUR PROPERTY AND/OR TO
OTHERS AND THEIR PROPERTY ARISING OUT OF THE MISUSE
OR ABUSE OF THE PRODUCT OR FAILURE TO FOLLOW
INSTRUCTIONS PROVIDED BY WEBER IN THE ACCOMPANYING
OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER THIS
WARRANTY ARE WARRANTED ONLY FOR THE BALANCE OF
THE ABOVE MENTIONED ORIGINAL WARRANTY PERIOD(S).
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY HOME
OR APARTMENT USE ONLY AND DOES NOT APPLY TO WEBER
GRILLS USED IN COMMERCIAL, COMMUNAL OR MULTI-UNIT
SETTINGS SUCH AS RESTAURANTS, HOTELS, RESORTS, OR
RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN OF
ITS PRODUCTS. NOTHING CONTAINED IN THIS WARRANTY
SHALL BE CONSTRUED AS OBLIGATING WEBER TO
INCORPORATE SUCH DESIGN CHANGES INTO PREVIOUSLY
MANUFACTURED PRODUCTS, NOR SHALL SUCH CHANGES
BE CONSTRUED AS AN ADMISSION THAT PREVIOUS DESIGNS
WERE DEFECTIVE.
Weber-Stephen Products LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071
The WEBER Promise
At WEBER, we pride ourselves on two things: making grills that last and
providing a lifetime of excellent customer service.
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