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- Call Indications- Battery Cell Status Information /
Charging the Battery- Terms and Conditions- Safety Precautions and General
Warnings
Page 1: ...Owner s Manual iHelp 3G Mobile Medical Alert System Manufactured by Wearable Health Solutions Inc...
Page 2: ...lp 3G mobile medical alert was designed to give you the mobility and freedom to go virtually anywhere you want without ever worrying about getting help in an emergency With the iHelp 3G you never have...
Page 3: ...e button on your iHelp 3G unit to be connected to an operator 24 hours a day 7 days a week The iHelp 3G Mobile Medical Alarm Experience the Difference For more information on the iHelp 3G mobile medic...
Page 4: ...e Medical Alert System What s Included in the Box iHelp 3G Product Features Setting Up Your iHelp 3G In an Emergency Testing Your Unit Tracking Loved One Track Feature Fall Detection Geo Fencing Docki...
Page 5: ...5 Call Indications Battery Cell Status Information Charging the Battery Terms and Conditions Safety Precautions and General Warnings...
Page 6: ...6 1 iHelp 3G Medical Alert Unit Pendant with Pre installed Recharge able Battery What s Included in the Box 2 Wall Power Adapter 3 Charging Cable 4 Car Charging Adapter...
Page 7: ...7 er 5 Breakaway Neck Lanyard 6 Holster 7 Cradle Charger Desktop Charger...
Page 8: ...utton two 2 seconds and your call is placed Anti cancel prevents cancelling the call if the button is pressed again Lightweight 1 5 ounces comfortable to carry or wear Small In Size 2 5 x 1 8 x 67 com...
Page 9: ...bling all functionality on unit will drain battery quicker We recommend charging the unit daily Wireless Network For 3G Nationwide Coverage Take it wherever you go Battery Status Indicator Visual and...
Page 10: ...able Remote Button comes with the accessory kit Small wearable button that communicates with the docking station so there s no need to wear the pendant Special Version Docking Station with Battery Bac...
Page 11: ...ends family if you enter or exit your pre programmed safe zone Snap On Belt Clip holster Won t fall out Complete Accessories Includes car charging adaptor neck lanyard wrist band and holster all are i...
Page 12: ...around the button on your pendant will flash every 5 seconds indicating that the unit is charging The unit is fully charged when the blue lights stay illuminated and no longer flash Battery charge tak...
Page 13: ...e prompt say your emergency call is being placed now please standby If there is cellular network coverage and GPS signal coverage and the unit is working properly the unit will then connect and you wi...
Page 14: ...ical alarm on a weekly basis to ensure the unit is working properly In An Emergency In the event of an emergency press the large grey button on the front of your iHelp 3G unit for two 2 seconds and re...
Page 15: ...k to the operator through the iHelp 3G unit and he she will hear you and the operator can speak to you and you will hear him her through your unit as well NOTE IF THERE IS AN ACCIDENTAL UNWANTED ACTIV...
Page 16: ...arm neck or belt However for optimal audio it is best to hold the iHelp 3G approximately 10 inches in front of your mouth Testing Your Unit It is recommended that you test your unit weekly There are t...
Page 17: ...nit two 2 times and then press the button again for two 2 seconds and then release The voice prompt on the unit will say your test call is being placed now please stand by Tracking Loved One TRACK thi...
Page 18: ...et service to utilize this service no app is required Ringing the Unit RING this is an optional feature by dealer In the event you have misplaced your pendant text the word RING without quotes and not...
Page 19: ...0 second grace period in which you can cancel the call Simply press the grey button on the front of your pendant to cancel If you have fallen but you are okay or you miss the grace period to cancel si...
Page 20: ...ible circular border loved ones can be instantly notified via text To increase or decrease this invisible border please call your dealer Docking Staion and Remote Button with accessory kit only The we...
Page 21: ...remote button for two 2 seconds This will activate the pendant in the docking station and call the monitoring center There is a built in speaker in the docking station which enables you to respond to...
Page 22: ...e of lanyard you run the risk of choking including the possibility of serious injury The lanyard can get entangled on wheelchairs walkers bed with guard rails jewelry clothes or other objects that cou...
Page 23: ...round the button on your pendant will flash blue once When battery capacity decreases to 40 an audio voice prompt will notify the user Battery is low Please charge as soon as possible When the battery...
Page 24: ...d loved ones and the monitoring center will be notified To check to see if your unit is on tap the large grey button on your pendant one 1 time and release If there is power a red light will illuminat...
Page 25: ...e battery is fully charged when all three 3 lights on the ring around the button on your pendant are illuminated blue NOTE When the battery is drained your iHelp 3G unit WILL NOT be able to contact th...
Page 26: ...l functions and ensure the equipment is in good working condition User or purchaser is solely responsible for testing the iHelp 3G equipment as described in the instruction manual Wearable Health Solu...
Page 27: ...ed It is the User s sole responsibility to determine where the iHelp will operate Refer to the instruction manual for setup operation and proper testing of the unit It is understood by both User and P...
Page 28: ...r friends and family members as programmed by the User Purchaser and User acknowledge that Wearable Health Solutions uses an independent third party call center to receive all emergency calls fromthe...
Page 29: ...ide electrical service in order for the iHelp 3G to fully charge in order to function Wearable Health Solutions neither warrants nor represents that the iHelp 3G will prevent any damage injury or loss...
Page 30: ...or merchant ability for any particular use After the laboratory measurement this phone max SAR value is 1 27W kg The iHelp 3G device complies with the limits for a Class B digital device pursuant to P...
Page 31: ...s authority to operate the equipment This productgenerates uses and can radiate radio frequency energy and if notinstalled and used in accordance with the instructions may causeharmful interference to...
Page 32: ...hich the receiver is connected Consult thee dealer or an experienced radio TV technician for help 3 Wearable Health Solutions warrants this product and all parts thereof only to the original pur chase...
Page 33: ...product is found to be defective please contact the dealer you purchased your product from for warranty repair instructions Safety Precautions and General Warnings A minimum separation of six 6 inches...
Page 34: ...e Should read and follow the directions from the manufacturer of your implantable medical device If you have any questions about using your wireless mobile device with an implantable medical device co...
Page 35: ...high pressure water jets from any direction Limited ingress permitted ex shower Protected against short periods of immersion for 30 minutes ex bath Based on its operating frequency iHelp 3G should not...
Page 36: ...lugged from an electrical outlet before attempting to clean it A damp soft cloth can be used to clean wipe down the unit if it becomes dirty No liquids or cleaners can be used for cleaning or the warr...
Page 37: ...airs walkers bed with guard rails jewelry clothes or other objects that could entangle with a neck cord Regulatory Notifications IC ID 8730A PD Le pr sentappareilestconforme aux CNR d Industrie Canada...
Page 38: ...interference and 2 This device must accept any interference including interference that may cause undesired operation of the device This device complies with Part 15 of the FCC Rules Operation is subj...
Page 39: ...s B digital de vice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates...
Page 40: ...of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to...
Page 41: ...nents Body worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided Specific Absorption Rate SAR information Systems operating under the...
Page 42: ...42 this device has been defined as a mobile device whereby a distance of 0 2m normally can be maintained between the user and the device NOTE Working temperature ranges 4 Fahrenheit 140 Fahrenheit...
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