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24

 

Operation Manual.

 

  

 

6. 

Trouble Shooting 

 

 

 

 

 
 

Symptoms 

 

Possible cause(s) 

 

Possible solution(s) 

 

There may not be power to the motor’s 

 

connections. 

 

Check and correct. 

 

Impeller is blocked by solids larger than 

 

the pump can handle. 

 

Measure the current in the motor terminals as 

 

it cannot exceed ± 20%. If amps are blocked 

 

switch off the pump and remove the 

 

obstruction. 

 

If the current in the motor terminals is zero in 

 

single phase, disconnect, let it cool then 

 

reconnect. In 3 phase allow protector to cool, 

 

press, and measure current again. 

 

Even if zero, check installation connections of 

 

the pump, starter, or cables in general. 

 

In 3 phase motors, after placing guards, if the 

 

current is within the limits. 

 

Check the connections to the switch in the pit. 

 

Make sure there is enough water to operate 

 

the controls. 

 

If an ohmmeter is available, place the switch 

 

terminals, use a scale of 100 phmnios, operate 

 

manually and observe if hits zero when closed. 

 

a) Failure of supply phase. 

 

a) Check the phase equilibrium. 

 

b) Phase unbalance. 

 

b) Check the setting and replace the overload 

 

relay as necessary.

 

c) Poor regulation or defective relay and 

 

locked rotor. 

 

c) Send to the service shop. 

 

d) The supply voltage does not match 

 

the engine. 

 

d) Replace the engine or power control. 

 

a) Pump Suction is totally or par-tially 

 

obstructed. 

 

a) Remove the obstruction. 

 

b) The discharge line is clogged. 

 

b) Clean the pipe. 

 

c) The discharge valve is closed. 

 

c) Open valve. 

 

d) Air is trapped in the body of the 

 

pump. 

 

d) Proceed up and back down the pump or 

 

valve open until all the air. 

 

e) Actual altitude is much higher than 

 

expected. 

 

e) Replace with another model. 

 

 

 

1. The pump does not start. 

 

Overload protector is tripped. 

 

2. Pump runs on manual but not 

 

automatically.

 

Faulty float switch. 

 

3. Pump starts but quickly activates 

 

the overload relay. 

 

4. Pump is running but not draining   

the sump. 

Summary of Contents for NE 4 113-4-220

Page 1: ...Operation Manual Submersible Non clog pumps 4 6 NE Series...

Page 2: ...here are no missing or damaged pieces from shipping If upon delivery parts are damaged or missing make a claim to the shipping company as soon as possible The design of this product as well as the mat...

Page 3: ...l applicable state province local codes and ordinances Requirements will vary depending on usage and location Improper grounding will void the warranty To reduce the risk of electrical shock always di...

Page 4: ...eat in disassembling a pump as doing so could cause an explosion Do not exceed manufacturer s recommendation for maximum performance as doing so could cause the motor to overheat If the discharge valv...

Page 5: ...und trenches This causes the pump to sink and suction to be covered Upon installation make sure there is enough room to access the pump for maintenance and inspection Also make sure a crane can access...

Page 6: ...en it may be the same diameter as the discharge opening Like the suction piping discharging piping s diameter should be 1 2 sizes larger the longer the pipe If the discharge piping is horizontal it is...

Page 7: ...he plans and specifications Make sure the float controls are correctly placed and the pump is completely submerged when the level control is Off Electrical connections Power and Cables Control The cab...

Page 8: ...rts the operator an overheating situation has occurred and to stop the operation If this situation occurs it should be reviewed to determine the cause and correct the situation Humidity sensor A norma...

Page 9: ...6 440 9 0 440 3 1 150 18 0 81 0 1 780 2 5 NE 6 180 6 220 18 0 220 3 1 150 50 0 232 0 0 080 2 5 NE 6 180 6 440 18 0 440 3 1 150 25 0 116 0 0 320 2 5 NE 6 240 6 220 24 0 220 3 1 150 64 0 290 0 0 235 2 5...

Page 10: ...used or new then consult the motor instructions before starting Use the motor data plate to check the voltage phase and line circuit frequency In order to make sure it rotates freely use your hands t...

Page 11: ...ing in the direction indicated by the arrow in the pump volute If the rotation is not following the arrow then switch the two wires from the motor starter s terminal Pump should be lowered into sump o...

Page 12: ...owing pump to operate Voltage regulation While the motor will operate satisfactorily under these voltage and frequency variations such operation may not be in accordance with the standards established...

Page 13: ...chambers for proper oil levels and the presence of contamination and repair as necessary 2 Inspecting the impeller and body for any excessive build up or clogging and repair as necessary 3 Inspecting...

Page 14: ...nd the sealed areas to see if any air bubbles occur If after 5 minutes at a constant air pressure of 10 P S I no bubbles occur then remove the pressure gauge and air pressurizer and replace the valve...

Page 15: ...or and seal out of the body If necessary clean the body Clean and examine the impeller 4 for any pitting or wearing and replace as necessary Inspect the gasket 7 for any cuts or damage and replace as...

Page 16: ...the washer and apply thread lock set according to the manufacturer s instructions Apply the thread locking compound on the screw 33 then thread into the shaft and torque to 35lb ft Place the gasket 4...

Page 17: ...replace what is worn or damaged If a replacement requires a seal component then replace everything Carefully reassemble the seal making sure not to scratch or mark up the new surfaces When replacing...

Page 18: ...k the cables to ensure there are no tears or defects In case of damage replace the entire cable assembly cover 20 Remove the motor cables through the top of the pump housing check their sleeves and re...

Page 19: ...19 NE Pumps...

Page 20: ...20 Operation Manual NE 4...

Page 21: ...21 NE Pumps...

Page 22: ...22 Operation Manual NE 6...

Page 23: ...LATE 10 DIAPHRAGM 11 CABLE ASSEMBLY 12 DIAPHRAGM CLAMP 13 SOCKET HEAD CAP 14 WASHER 15 HEX NUTS 16 CAP SCREW 18 LIFTING STRAP 19 LOCK WASHER 20 CAP SCREW 21 CAP SCREW 22 BODY 23 WEAR RING 24 STUD 25 H...

Page 24: ...available place the switch terminals use a scale of 100 phmnios operate manually and observe if hits zero when closed a Failure of supply phase a Check the phase equilibrium b Phase unbalance b Check...

Page 25: ...25 NE Pumps 7 Dimensions NE 4 16 36 11 7 19 9 9 12 08 3 13 5 5 33 58 NE 6 23 26 16 87 28 6 11 25 16 17 3 32 6 92 41 72...

Page 26: ...26 Operation Manual 8 Rail Lift System Accessory 1 or 2 Guide Rail Pipe Sch 40 Optional Pump Body Discharge Flange...

Page 27: ...indicated in its general conditions of sale Failure to follow the suggestions and recommendations in this manual as well as improper product use or handling will completely invalidate the warranty Th...

Page 28: ...4034 Mint Way Dallas Texas 75237 214 337 8780 support wdmpumps com...

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