LIMITED WARRANTY
WARRANTY PERIOD: We warrant that our pumps, when installed and maintained in accordance with our
instructions, will be free of defects in material and workmanship under normal use and service, during the following
time:
One (1) year from the date of installation, or (18) months from the date of shipment, whichever occurs first
WARRANTY CLAIM PROCEDURE:
Within the above Warranty Period, we will evaluate claims under this warranty,
provided that such claims are submitted in the following sequential steps
:
(a) Customer submits to Mody Pumps, Inc. - via fax, e-mail attachment, or trackable mail service - a completed
Warranty Evaluation Form (WEF) within five (5) days after discovery of the claimed defect;
(b) Mody Pumps, Inc. issues the Customer a
written
Return Material Authorization (RMA), via fax or e-mail, within
seven (7) business days of receiving the Customer’s WEF;
(c) No later than five (5) business days after the date recorded on the RMA, the subject pump must either be received
at, or placed in the shipper’s possession for transport to, Mody Pumps, Inc. or its Authorized Service Center. A
warranty-claimed pump can only be received at Mody Pumps, Inc. or its Authorized Service Center if it is returned with
a valid
RMA from Mody Pumps, Inc.
VOIDING FACTORS: This warranty shall not apply when damage is caused by such factors as, but not limited to: (a)
improper installation, (b) improper voltage, (c) lightning, (d) sand or other abrasive materials, (e) scale or corrosion
build-up
due to excessive chemical content, (f) errors in specifications, (g) errors in bills of materials, (h)
any
modification of the product. We will not be responsible for loss, damage, or labor and other related costs that result
from interruption of service caused by defective parts. Neither will we accept charges incurred by others without our
prior written approval. This warranty is void if our inspection reveals that the product was used in a manner
inconsistent with normal industry practice and/or our recommendations or instructions. The Customer is responsible for
communicating all vital information about the application and use of the product.
THE SOLE AND EXCLUSIVE
REMEDY FOR A VALID CLAIM ON ANY AND ALL PRODUCT WARRANTIES SHALL BE PRODUCT
REPLACEMENT OR REPAIR AT OUR ELECTION, FOB POINT OF MANUFACTURE OR AUTHORIZED
REPAIR STATION, OF SUCH PRODUCTS AND/OR PARTS AS PROVEN DEFECTIVE.
Any additional guarantees involving special, unusual or extraordinary performance specifications must be in writing,
and such writing must be signed by an authorized representative of Mody Pumps, Inc., BEFORE the subject pump is
used under such additional guarantees. Whenever user-commissioned field testing results differ from our field-
conditions-adjusted lab results, our laboratory results shall control. Components or accessories that come with our
pumps, but have been manufactured by others, are subject only to the original manufacturer’s warranty.
Recommendations for special applications, or those based on our systems analyses and evaluations, will be based on our
best available experience and published or generally accepted industry standards.
SUCH RECOMMENDATIONS
DO NOT CONSTITUTE A WARRANTY OF SATISFACTORY PERFORMANCE, AND NO SUCH
WARRANTY IS EVER GIVEN.
THIS WARRANTY RELATES ONLY TO OUR PRODUCT. WE WILL VIGOROUSLY DEFEND AGAINST
ANY CLAIM OF OUR LIABILITY FOR DAMAGES AND COSTS THAT FLOW FROM FACTORS
BEYOND OUR DIRECT AND PROXIMAL CONTROL, INFLUENCE, AND RESPONSIBILITY,
INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST INCOME, LABOR CHARGES, OR DELAYS
IN PRODUCTION. THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESS OR IMPLIED
WARRANTY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
No rights extended under this warranty shall be assigned to any person, whether by operation of law or otherwise,
without our prior written approval. This warranty is subject to change without notice.
Mody Pumps Inc.
:
2166 Zeus Court, Bakersfield, CA 93308 Tel.: (661) 392-7600 Fax: (661) 392-7601
[email protected] | 13309 Beach Ave. Marina del Rey, CA 90292 | wctproducts.com | Phone: 800-WCT-PROD (928-7763) | Fax: 310-306-9343
